StainBusters Co

I was looking online for carpet cleaners before I moved into my new home, and found this company via Unilocal.
Andrew (the owner) got back to me as soon as I filled out the online inquiry on the website. He was very informative and helpful to give me a cost estimate. When I spoke to him on the phone about scheduling issues, he was very accommodating. Such professionalism too. The price is very fair in my opinion.
Everything was just so easy with StainBusters, and my carpet looks and feels amazing.

Looking for a great carpet cleaning that’s honest? Well look no further– Stainbusters is here!!!
We were going back and forth as to whether or not to rip up the carpet in our bedroom and pay $$$ for hard wood flooring or get new carpet?! Well I searched Unilocal to see what options there were and I came across stellar reviews for this gem! I spoke with Andrew who asked detailed questions over the phone and we conversed for a good 20 minutes and decided to move forward and book an appointment… To learn they had great availability!
Fast forward to the night before where I received a text confirming as well as the following day… I pulled up from a gym class just as the van was driving up right on the dot at 11! Matt introduced himself and we did a walk through and he informed me as well as Andrew had when we spoke on the phone that they will be putting stain removal stuff down for cat pee and to keep cats off since it might turn their paws pinkish– (my boy cat would be pissed) lol but wouldn’t be lethal to their inner system. Matt quoted us a price and asked if we wanted the $ 25 extra for the urine removal work and we agreed… Matt worked diligently, was super quite, he complemented us a few times on our job of carpet upkeep work over the years and when he was finished less than two hours later he reviewed feedback with us, gave us a bottle of touch up for stains and it was the price he initially quoted us at $ 205 which was for three large rooms, and a grand staircase.
We happily tipped him as well which was optional of course and he asked if we were sure– which I found extremely polite and he didn’t assume!
I’m sure the BIG scary giant carpet cleaning companies would not be as thorough with checking in, amazing job, attention to detail, quickness, promptness and politeness!
Way to go Stainbusters!!!

Really great service! We found Stain Busters on Unilocal and we found the reviews to be spot on. First, they were right on time and got right to it. The pricing was exactly what they said it would be and they gave us a bottle of spray cleaner/​neutralizer on the way out. Fast and efficient and the the carpets look really awesome! Will definitely use and recommend them again.

This is my second review ever on Unilocal.«I don’t always write a review, but when I do, its because the service is so good, it deserves time out of my busy schedule.» Matt showed up right on time at 7am. Back of my mind I was hoping he would be late so I can catch a few more minutes of sleep. Matt was very professional and answered all my questions. They don’t call them themselves StainBusters for no reason. He got rid of some ugly stains that I couldn’t remove and have been there for years. Now when I look at those spots where I had the stains, I shake my head with pleasure and smile! In fact, overall, the carpet looks lighter, brighter and newer.
I would definately recommend to my family and friends when they need to clean their carpets. With that said, I’m having them back to clean my sectional sofa since they did such an amazing job!
I have some before/​after pictures I wish I can post up for others to see.
Thanks StainBusters!
Peter

So impressed! These guys did a great job with the carpets… Very professional, and they were able to get my pet stains out… The carpets look new again. Highly recommended and we’ll be using them again

I very rarely write reviews but I had to come here to write my review about StainBustsers here as reviews posted here were the only reason why I called them up to schedule a carpet cleanup at my townhouse. When I called them first, I spoke to Andrew who was very thorough and clear in how they work and charge for their services. I was very impressed and scheduled the service right away, but I still had some doubts based on my previous experiences with other cleaners. I was told that I will get a reminder/​confirmation text a day before which i did get as promised. One the day of service, I was kept informed about the time of arrival for cleanup and also got a call/​message 30 minutes before from Matt saying that he is on his way. Matt was very courteous and professional in his approach. He explained the steps he would do and got right on the job. He worked very hard and non-​stop, and ensured that our carpet was very clean — did not even leave those little stains! I am very pleased with the overall service and would like to thank Matt & Andrew for their service!

Matt did an amazing job and our carpet looks brand new! He was very professional and educated us on how to take care of the carpet. Very reasonably priced and easy to schedule

SUPER happy with this company. Completed exceeded my expectations… they were on time (in fact a few minutes early) and removed stains I didn’t think were coming out. Also very impressed with professionalism of technician and great customer service. Really outstanding work.

FABULOUS!!! Andrew and his partner are not only magicians– they are professional, prompt and hard working. They did an amazing job for us– after they finish I thought I had new carpets installed! Additionally, they were very respectful and professional. Just to give an example– we had an urn with one of our pet’s ashes placed on the carpet. Instead of shoving it out of the way so the carpet can be cleaned, Andrew respectfully asked my husband if he can touch it and move it to a different spot. It was very kind and thoughtful of them. Overall, we were very impressed with StainBusters and will call them again.

I don’t write reviews, but these guys were SOO Fantastic that i had to! Very quick and efficient, they did an amazing job on our townhouse we were renting! Originally i thought the carpet was ruined, but they made it look better than it did when we first moved in! Entire townhouse (with pesky stains and cat vomit) $ 175! I cant stress how cheap this is (5 rooms) and for the quality work. I Plan to always use these guys for any of my future cleanings! :) !

Awesome is an understatement for these guys! Andrew was quick to respond, very easy to deal with and showed up a few minutes early. Our appoitment time was 0730, and I told him I had to sneak into work, so him being early was much appreciated. The quality of the work: MAGICAL! Customer service: Amazing! My wife insisted on giving him and his partner a $ 20 tip for breakfast because they were so good. True professionals, He is not the guy with a Groupon special showing up with a rug doctor he rented an hour earlier from Giant. Truck mounted equipment the whole 9 yards!
Thx!

I cannot get over how great my carpet looks! We adopted a puppy last summer and, needless to say, our carpet was in bad need of a cleaning (along with the fact that our house is almost nine years old and we’ve never had it professionally cleaned). Andrew and his assistant arrived on time, they were very friendly, and they worked «cleanly». Great job, guys! We will be using your services again and referring you to our friends and neighbors.

I’ll add my voice to the chorus of praise for Andrew and his helper. It’s rare to find all 5-​star reviews, but Stain Busters deserves them.
From our initial phone contact to the actual work, everything about the exchange was excellent. They cleaned two white carpets in the guest room, and a well-​trafficked beige one in the walk in closet as well as a tan carpet which had been trashed by construction workers. Most amazing of all is that they cleaned the tan carpet so that the exposed portion matched an area which had been covered for 15 years. I did not think this would be possible. The carpets were left completely detergent-​free which no other cleaner has ever done. They brought their own water, and took the dirty water with them. Very professional, high grade operations. You won’t go wrong by hiring these carpet cleaners.

Andrew responded to my email for am appointment within 2 hours on a Saturday night. I was impressed and grateful they could help me in such short notice.
The team called us and asked if they could come 20 minutes early! They were friendly and efficient. We will definitely use them again in the future.

Well done!
I needed my carpet cleaned following the end of my lease because we have pets. I vacuumed before the cleaning to help get pet hair up, and I thought I did a good job. Boy was I wrong. The amount of pet hair removed by StainBusters was amazing. They even went over my rooms twice to make sure the carpet was perfectly clean. They were on time, quick and professional. I will definitely use them next time I need my carpets clean.

This was one of the best professional experiences I have ever had with a company! I contacted Andrew over the holidays and he got back to me right away. He was very responsive over email and text, which was helpful as I am on the west coast and was giving the carpet cleaning as a gift.
He arrived on time, cost was what he estimated, and the results were phenomenal. Thank you very much!

I just put my house on the market and needed some carpets cleaned ASAP. I called Stainbusters on a Tuesday and Andrew promptly returned my call. He was very professional and did a great job explaining how he works. He was booked through the week and I told him I really need my carpets cleaned soonest and he was able to schedule me for Friday of that week.
He and another guy came out and did a great job cleaning my carpets and they look so much better. I wish I would have called him a year ago. They were both extremely polite and professional. They gave me booties to wear in case I needed to walk on the carpets before they dried and a bottle of stain remover.
I would certainly call on these guys again for future carpet cleaning.

There’s a reason Andrew has so many 5 stars — do yourself a favor and book him to do your next cleaning and you’ll find out why.
He did our move-​out clean — 3 story townhouse in under an hour. He was professional, friendly, upfront about costs and above all, did an amazing job getting out stains that I didn’t think would lift.
I could sit here and explain all the reasons why I gave Stainbusters 5 stars, but it’d be redundant to all the other reviews. We just moved and I’m too exhausted anyway! Seriously, call him FIRST the next time you have to get your carpets clean and I guarantee he’ll be the last person you ever need.

Talk about consistency. Andrew and his company act consistently professional and get consistently great reviews.
Prompt call back — ditto
Friendly discussion of task — ditto
Clear estimate over phone — ditto
Quick scheduling — ditto
On time arrival — ditto
Confirmation of estimate — ditto
Didn’t try to upsell — ditto
Awesome job — ditto
No hidden gottchas — ditto
Goes above and beyond — super dittos
Leaves a happy customer — mega dittos
Nothing bad to say. All good. Worked really hard to work wonders on seriously nasty carpeted steps and some very challenging room carpets.
Thank you Andrew. Awesome!

Two weeks ago I paid StainBusters 210 $, somehow saving me 1500 $. They did such an amazing job on my living room carpet, we’ve decided we don’t need to replace it quite as urgently as we had thought. Seriously. That’s how good these guys are. They got the stuff that ‘Stanley’ didn’t even want to try.
StainBuster’s customer service is fantastic. It’s a small, two-​guy operation and the person answering the phone, owns the truck. We were able to get on the schedule very quickly and he called the night beforehand to confirm. He texted me when he got to the house early (early?! who does that?!) the day-​off and asked if we were ready to go. Heck yes, we were! 90mn later, my house looked like Lainey Boggs after her makeover montage.
There was no nickel and diming. There were smiles and lots of helpful hints. There were no complaints or attitude problems. There was honestly about the condition of a rug and what their truck would be able to do for it. Unsatisfied with their ability to get our rug clean (darn doxies!), they refused to charge us for the attempt.
Andrew got pretty passionate about carpet and carpet cleaning at one point and apologized for it. Whatever. This is a guy who owns his own business, is passionate about what he does, and is realizing some (well deserved) success. Do you know how rare that is? I bet there are 5k guys in suits working for the Man in Loudoun alone who are jealous of Andrew’s enthusiasm for his job.
The job cost me — literally — less than 25% of what ‘Stanley’ had charged us 9mo prior. We look forward to getting on StainBuster’s regular rotation a couple times of year. No exaggeration: could not be happier with their work and their professionalism.