Neibauer Dental Care

I will not be back to this office. They are constantly trying to up sell you on treatments you don’t need (e.g. throat cancer screening, etc.). Then to top it off, they told me fluoride was covered in my insurance for my kids and it wasn’t. When I left the cleaning appointment they said I owe nothing. Great. Then when I came back two weeks later for my son’s filling all of a sudden I owe them $ 50 for treatments they told me were covered. What?!? Horrible way to do business and they lost a customer because of it.

The good thing about this center is it is quite close to the place where I stay. The doctors there are very friendly.
But they always insist on extra treatments that are not covered by the insurance. Even after declining those treatments, we are constantly annoyed by repeated recommendations.
Last time I was there, I clearly declined to have that extra treatment as that was not covered by my insurance. Even though I confirmed it verbally they went ahead performed that treatment. And, the worst part is that they even billed me full amount and expected me to pay for something that I did not approve. Only when I was quite persistent & reluctant to pay they changed the billed amount.
Got be very careful with these folks. And, they give tooth brush, tooth paste etc etc as a complimentary items and bill us $ 20-​$ 25 for the same. The same products can be bought from the nearest store for less than $ 10.

So far so good worth 3 stars to start, no appointment and sitting in chair 30 min later, we will see. Ok taking about crown and Root Canal work? Info in line with my last dentist visit on same tooth before it cracked. Ok 60 min in dentist seen me 2x and numbed my mouth to start job. Looks like we are going up a ½ star for customer service to this point good job. all good temp in tooth working 4 stars

Dr. Guirguis is the BEST!!! He is unlike any dentist I’ve ever had before. I used to absolutely dread going to the dentist before I found his office.
He didn’t just come in, tell me what I needed and leave, he really took the time to go over my x-​rays and explain to me what I needed done and why. He is very knowledgeable and patient which really helped put me at ease and made me feel like I was in good hands. He was very gentle and careful and I didn’t feel any pain during my procedure. I was VERY impressed with the level of care and attention I received during my visit.
This office also has a professional and friendly staff. The office hours are great because they are open late on weekdays and on Saturdays to better accommodate their patients. Overall, I had a very pleasant experience. I would highly recommend Dr. Guirguis to anyone that is looking for a friendly and knowledgeable dentist who really cares about his patients.

Not the best, but probably not the worst. I went to the same place for my regular cleanings for 22 years until I moved to the area, so that’s the only thing I have to compare it to. The staff is nice enough, and they always call with appointment reminders, etc. However, I just don’t feel like it’s a very thorough cleaning when I go. I was used to cleanings taking an hour, and I’m usually done here in 30 minutes or less. The first time, I didn’t even get flossed! That’s the only thing I can be certain that was missed, but I feel like if it’s finished so quickly how good of a job can they be doing? I did get flossed on subsequent visits, but I have a permanent bottom retainer on my front 4 teeth from after I got braces, and they NEVER floss that area. I, at home, can floss that area with the little threaders, so why can’t they do that at my cleaning? I have to get x-​rays done every time I go, and it’s always a pain, literally. I have a small mouth and I remember one of my first appointments, they kept trying to put a ‘probe’ (or whatever it’s called) in my mouth that was WAY too big; it was hurting me, and I was gagging, and they just kept telling me I had to hold still or they’d have to keep putting it back in until they got a good x-​ray. It was somewhat of a traumatic dentist appointment for me. However, the next time I went for a cleaning, I had someone different, who used a smaller probe to do my x-​rays, which worked out better. I do like their hours, makes it really convenient for a 9 – 5 M-​F worker like myself. All their equipment is new and high tech. They have TV’s at each [patient] chair in the exams rooms, which is cool. I would however sacrifice all the frills for a more thorough cleaning and less dreadful x-​rays.