Hyatt House Herndon/Reston

Hyatt House Herndon is a 10-​minute drive to/​from Dulles. They’re located off the Dulles Toll Road on Herndon Parkway and convenient if you have an early flight. The nearest Metro station is 20-​minutes away — the Vienna/​Fairfax-​GMU station — which will [might] whisk you away to DC. The staff at HH is very friendly and accommodating. The manager who checked me in personally invited me to the Manager’s reception later that evening.
The Room: Each room offers an all-​suite experience. Seriously, the room is huge, with a full-​kitchen (refrigerator, microwave, stove, coffeemaker, dishwasher — no oven, though), living room with a 32″ flat screen and a DVD player, and bedroom.
Food options: HH offers a complimentary hot breakfast (eggs, bacon/​sausage, waffles, French toast) as well as an evening social from Monday-​Thursday where you can enjoy complimentary beer and wine. Check the calendar in the room for the menu/​schedule of their evening socials. In between, there is a ‘Guest Market’ where you can purchase snacks or prepared sandwiches. For guests who are staying at HH for an extended period, there’s also complimentary grocery shopping. Of course, there are a number of restaurants in nearby Reston Town Center that is a short 24-​minute walk away (or 3 minutes if you drive).
Feeling healthy? HH has a fitness room, outdoor swimming pool, and a Jacuzzi.

We picked the Hyatt House because of its extreme convenience. Close to family, close to the toll road, close to Fairfax County Parkway. The price couldn’t be beat, either. We came to town to visit with family and B. to do a little work. Couldn’t really help the timing, which was February, and snowy. Amazingly snowy. So snowy, in fact, we got snowed in entirely one day and had to stay an extra day because our flight got canceled. The hotel was happy to accommodate our unfortunate change in schedule.
Our room was huge, and had a full size kitchen, fortunately for us. We were able to stop at a grocery store and stock up on a few essentials to weather the weather.
We couldn’t hear our neighbors. The staff was amazing. There’s no in-​hotel restaurant, but they do have regular happy hours with free appetizers that can be substantial enough for a meal.
There’s a complementary shuttle that will take you to the airport, the metro station (just few miles down the road), and local places like Reston Town Center, where you can pig out at dozens of restaurants and shop with whatever’s left in your wallet.
Normally when I’m staying in a hotel I don’t actually spend much time AT the hotel. I felt very much at home here, though, and was very comfortable. Would definitely stay there again.

This is not a five star hotel. But the staff treats you like it is — they are some of the kindest and most attentive hotel staff I’ve had the pleasure to enjoy. Even despite some of them being snowed in at the hotel, because of the weather while we were there.
Our room was basically a small apartment, with a full kitchen that included a range, and everything you might need to cook and dine with; along with a nice sitting area; and a bed. They could easily have put a wall between the sitting area and the bedroom and called it a one bedroom suite and had plenty of room. But the layout they chose was quite workable.
The hotel and the room are not brand new, but they are impeccably clean and well taken care of. During the week, they provide drinks and hors d’oeuvres in the afternoon; and they provide a very thorough hot breakfast, though I don’t believe I saw bacon on any of the mornings we were there. For myself, I chose cereal each morning, and I was not disappointed.
One of the big pluses is that the hotel provides a shuttle that will take you over to Reston Town Center, where all the dining and shopping options are, or to the new Silver Line Metro station, and I believe, back and forth to the airport.
They were also very accommodating when we needed to spend an extra night, due to weather induced airport hysteria. And at the same fabulous rate that we had with our advanced booking.
If you’re looking for someplace nice, comfortable, and affordable, this is definitely a great choice.

I tend to agree with the posts about the staff being very friendly and the general manager being great. He personally does the service during the social hour in the evening which is a great touch, but unfortunately the rooms are not great.
Upon entering the room it smelt musty and damp and I assumed by opening the windows this would go away, but alas it just lingers. The rooms are old, TV’s relatively small, and the place just needs an update.
The other issue to me was providing me ear-​plugs! Never had this before, but I understand what they are for. when the heater kicks on at night I think sleeping by a jet engine would be easier.

I came in on a redeye on Wednesday morning at 8:30am from San Diego. I got a couple of hours of sleep on the plane and wasn’t due to check in until later that afternoon but Suniy was able to get me a room by 9am. I’ve stayed here 6 times in the last 2 years and the service has always been great.

Many trips to Herndon, first time here.
Pros — friendly staff, large rooms that are nicely laid out. Seriously hot water. Evening reception a nice idea. Very decent room rate.
Cons — Reported shower curtain and dishwasher as broken. Shower Curtain fixed, but dishwasher not repaired during stay. Some unwelcome tiny livestock observed in kitchen area. Phone message system not functional, half of TV channels not working, General disrepair in room more and more noticeable.
If they offer you room 208 — ask for a different room.

Stayed there a few years ago for 3 weeks, and it was great. Perfect location. My kid went there for a birthday party. What a great idea, they got a suite and did the sleep over at the hotel. Nothing to clean up, plenty of beds and free breakfast. Sweeet.

Hyatt House is ranked #1 in upscale extended-​stay hotel brand by the Business Travel News 2012 hotel chain survey. I would agree. This place is less like a hotel and more like a residence.
There are separate spaces that allow you to live like you might in your own home. The studio, one bedroom, and two bedroom suites all offer full kitchens with a full size refrigerator, comfy living rooms, spacious bedrooms and stylish bathrooms. You do not have to sleep on a pull out sofa bed.
There are two main social areas for the complimentary buffet breakfast and social hour although social hours are not held on the weekends, which was the case for my weekend here. There is a small workout room, outdoor pool and outdoor grilling area. It was too cold to enjoy these outdoor spaces on this cold winter weekend.
I first stayed at Hyatt House in Boulder, Colorado late last year (see my review and pics) and really enjoyed my one night experience. I recently sought a hotel room to accommodate up to 4 people near the Reston Town Center (RTC). I came upon a 2 bedroom suite here for the weekend for only $ 90 per night. Unbelievable? But true! I also had two separate full bathrooms and even a natural gas fireplace located in the center living room to boot.
It can’t get any better than that. Also there is complimentary shuttle service to RTC, which only takes about 7 minutes.
I would highly recommend this place especially for families in need of lots of space. There is even a washer/​dryer combo in the public area if you want to do laundry during extended stays.
I will definitely try other Hyatt Houses and may return to this one again.

I like this place alot, have stayed here a few times. The staff is truly accommodating.
Last time I stayed I was late for breakfast and the manager went into the kitchen and made me up a plate without me asking. The kitchen is well appointed and like every Hyatt property I’ve ever stayed everything was top notch.
The only negative… I hate the smell of their soap and shampoo.

Very clean hotel, convenient to the Dulles airport with a shuttle. We had the 2 bedroom/​2 bath room — nicely laid out and easy for two couples. They even have a gas fireplace — great for the morning cold!
Breakfast is a full breakfast — sausage, eggs, cold cereal, instant hot cereal, pastries, toast, 3 kinds of juices, yogurt, etc.
Shuttle back to the airport was easy — takes about 10 minutes which gave us a lot of time to get to our gate.

This is the second Hyatt House we have stayed in this week. Very pleased! Complimentary chicken, mashed potatoes, salad, soup, soda, beer and wine, plus apple and pumpkin pie. Tonight is Thanksgiving and it was a welcomed treat.

Can’t go wrong with a Hyatt House they normally have breakfast and dinner during the week. Are pretty consistent well maintained and good customer service.

I’ve stayed here twice now and both times have been great.
Good stuff:
A shuttle to Dulles and anywhere within 5 miles (although its based on availability so don’t rely on it)
2 bedroom suites which include separate bathrooms
The suites include full size fridges
Breakfast is free (not great but free)
Free beer and wine happy hour
Downside:
Not anywhere close to a metro station so if you are planning on going downtown its not so convenient but if you’re in town for work (like I am when I stay here) its fine.
There isn’t a restaurant in the hotel.

BEWARE OF THE BED BUGS!
If there was a negative star I would give it to this stinking place! DO NOT STAY here they have BED BUGS in their rooms!!!
I am writing this review from my room at 5 AM since I just discovered BED BUGS in my bed pillow. I called the front desk and they could only say «oh sorry! I can send you clean sheets tomorrow» WTF??? What I need is another room, or even better another hotel!
I am not talking of one bug… but at least 3 visible ones… I HOPE they didn’t jumped into my bags!
Sadly for me I will have to stay here at least more hours until I leave for my meeting without any sleep at all!
On top of that in case you don’t mind the BED BUGS maybe the super loud and noisy AC combined with the also noisy refrigerator in the room will make you feel like you are sleeping underneath a truck.
My only positive comment is that the staff is friendly and all were very concerned (the next morning)… they didn’t charged for the night and they offered me a free night in another Hyatt through reward points…

I’ve stayed here a couple of times and normally had a good stay. I am hoping this past stay was more the exception than the rule. The maintenance team left tools in my room and housekeeping forgot to completely finish the room… the toilet paper was empty and the bathroom floor looked like it still needed to be cleaned. Luckily they upgraded me to a 2 bedroom, so I used the other bathroom. The property seems understaffed and not the most professional, in my opinion. Overall, a nice property — convenient location to Reston Town Center and Dulles Airport… and the free breakfast is nice too!

Large sute, two bedrooms, two baths, usable kitchenette. Clean, friendly, free wifi, free mediocre breakfast, reasonable, airport shuttle.

Decent place. Super friendly staff. Excellent breakfast bar. Room was clean & comfy. Bathroom smelled a bit like old pee. Decent price for the accommodation & location.

Clean, spacious suite with granite kitchen countertops, two flatscreen TVs, and modern furnishings. Painless check-​in.
Free wifi (Saturday night):
Download Speed: 8863 kbps (1107.9 KB/​sec transfer rate)
Upload Speed: 2902 kbps (362.8 KB/​sec transfer rate)

It’s great going into a stay without any expectations at all.
A group of us (6) were traveling down to visit a friend for New Years Eve ²⁰⁰⁸⁄₂₀₀₉ and we were looking for a place large enough to accommodate all of us, but also not be overbearingly expensive.
What an unbelievable treat this place was.
First they have an «evening social» Mondays through Thursdays where I believe there is free beer/​wine and you can chat with the management team.
Second, the rooms are ENORMOUS. We had a two bedroom which included two separate changing rooms and bathrooms. Each room had a 40″ Hi-​def plasma (total of 3.)
Fridge, dishwasher, stove — the works.
Housekeeping did our dishes, tidied up but weren’t intrusive on our belongings.
Just absolutely the best value I think I’ve ever felt I received in a hotel. Wish we were staying longer.
Oh, and did I mention it was $ 99 the first night and only $ 129 on NYE?
Yeah. Uh-​May-​Zing.

I’ve stayed at this hotel twice, which is actually a lot since this is my hometown! It is cheap, especially when all rooms come with a full size kitchen. Huge closets, kitchens and a living room area makes this great for a family, even with just a double bed. The staff has always been friendly. There is a 24 hour snack bar, including ice cream. Free breakfast buffet in the morning. If you stay in Herndon, this is your best bet for something cheap but worthwhile.