Wells Fargo Bank

Katia is the BEST!!! We were deciding on which bank to go with for small businesses, and we’re soooooo happy that we banked with Katia, Tony, and the team at Wells Fargo! She is super friendly, amazingly efficient, and knows all the answers to my questions. I couldn’t ask for better customer service! As a bonus, I love their coffee machine that supplies free drinks from french vanilla latte to chai tea to hot chocolate and a bunch of other yummy selections! The branch is clean and the staff is great; A++ all the way around!

I hate Wells Fargo. High bank fees, no real service. I am going to a Credit Union.

I was on vacation in Hermosa Beach and unexpectedly had to make a next day wire transfer. I found the Pier/​PCH branch online, and called ahead to be sure they could accomodate my transfer. I spoke with a gentleman named Mauricio, who assured me that they could make the arrangements. I walked into the branch about 30 minutes later and Mauricio was there to immediately help me out. He was extremely polite, offered bottled water or coffee, and had the paperwork all ready. I was in and out of there in less than 10 minutes. Sorry to see the less than stellar reviews in Unilocal,as my experience was top notch.

Long lines…
fees for bringing your money to there business??? Guess, they think we are all stupid & do not know how fractional reserve banking works! Actually, they should pay US for depositing our money!!!
New MGR is a arrogant newbie.
mid size banks are the better way to go, I’m out soon

I was headed to Beach Travel down Pier Ave, had a check that was burning a hole in my pocket that I needed to cash. I knew there was a Wells Fargo on the corner of PCH & Pier and figured I would stop.
I walked in and was pretty stoked that there was basically no line and figured I would be in and out, I WAS WRONG.
As I walked in the door 1 customer was being helped, I had another customer in front of me and then me. Behind the glass there was 1 cashier who looked confused by a line forming behind me. The customer in front of me was making a deposit for work and had a large number of single dollar bills (no she was not a stripper). The cashier seems absolutely confused with having to count money and kept getting up, sitting back down, getting back up, sitting back down for a good 15 minutes. What was really aggravating was that there was a male banker assisting a customer that I can understand BUT there was an Asian who looked like she was the manager who kept going behind the glass back out on the floor of the bank doing NOTHING as the line continued to grow she continued to do NOTHING.
The bank did have a tray of candy set out and a fancy looking coffee machine but come on man, your job is customer service so serve the customer, without the customer you would not have a job, it is our money you are funding loans with not Wells Fargo money.
I finally got up to the counter told the cashier I wanted to cash the check and wanted $ 100 dollar bills which she did not have in the till and had to once again get up and go get some. Are you a bank or a Ice Cream truck?
I will NEVER come back to this Branch.

I’ve been to just about every Wells Fargo in and around Hermosa Beach in search of the one that I can get in and out of efficiently, has good customer service and never makes a mistake. This is the one! Well, almost.
A while back my boyfriend opened up an account at this branch and he was wearing a shirt with his work’s name on it, IN REALLY BIG LETTERS. The gentleman helping us even commented on it and said he really loves his business and is a big fan (cool). Funny enough we moved a couple months later and needed to change his info and lo and behold the guy spelled my boyfriend’s work wrong. Completely wrong. He turned one word into two different words with a couple of apostrophes, a hyphon in the middle and even sprinkled it with a little glitter. Glitter?
Anway.
Point is, this is the least offensive branch and although I have to go well out of my way to get to this one it’s better than the alternative.
Still waiting for that dreamy banking experience with Wells Fargo, I mean mythical unicorn.

Great free coffee and George is very helpful! Wonderful customer service where the bankers really go the extra mile!

a bunch of robotic freaking idiots that can not think for themsevles. The worst bank on the planet.

It’s cool here cause the people are friendly, and they have a free to use instant cappuccino machine! Just don’t drive around with your cap-​less drink though, mine (obviously) spilled all over the place as I was driving.

This Wells Fargo Branch is closest to my house I end up here quite a bit. It’s NEVER busy at least not when I’ve been there.
Some of my old co-​workers transferred to this branch and one of them still works there so I like running into her on occasion.
These employees don’t know how lucky they are that they have cool muzak. These kids get to listen to Billy Idol’s Dancing With Myself and reggae while I was stuck listening to John Denver’s Country Road and Lionel Richie’s Ballerina Girl during my Wells Fargo days. I sometimes save my transactions until I can come to this branch because it’s the least annoying Wells Fargo around and they really get you in and out fast here.