Fast and Friendly

Great service from christopher
Fast and quick!
They are great every time!
The top shelf bud is always super dank!

Wish I could give it no stars.
Every single time I’ve called this delivery service, I’ve has issues with them. either they didn’t have stock, or their pricing wasn’t correctly reflected on their website, or their deals were apparently lacking some very key details– but it was always SOMETHING.
This time was no different, and after a very confusing, frustrating, and drawn out ordering process– what I finally received was NOT what was shown on the site and the extra 20 $ worth of «free bud» was just insulting– almost entirely stem, something I’ve NEVER seen from a dispensary or delivery service before.
When I called to complain about the order I was delivered– I spoke to someone who was extremely helpful, apologetic, and seemed determined to set my order right. This person spoke to me with respect, unlike the person I placed the order with. This person spoke like someone running a business should.
Minutes after an exchange had been set up– I received another call by a lady who essentially called just to say «but why don’t you like it?,» rudely I might add, and after this had already been explained on the call setting up the exchange. After I explained myself YET AGAIN, the call was ended and I continued to wait for my delivery driver to arrive and to make the exchange. (Who I might add, when she arrived, was ALSO very apologetic and nice enough)
A short while later, (before I received the exchange,) I received a call from «quality control,» saying that they almost didn’t take my order because of my wife expressing frustration in the background. Their website clearly states a spouse may order– but she wasn’t ordering or even addressing them regardless, but rather expressing her concern and frustration to me about wasting my minutes and having to go through a ridiculous process every time I want to order from this specific delivery service.
On my call with Quality Control, I was told that if this «incident» continued, they would no longer deliver to me. I told them that after everything, I no longer planned to use their service again anyways. Afterwards, I was told «fine, then we’ll just go ahead and mark you as won’t deliver to you.»
Do the majority of the people who work for this service speak in the most unprofessional manner ²⁴⁄₇ or what?
After this call, it seemed obvious to me that the man who took my first order had taken my wife’s comments way too personally and purposely sent us a crummy order. (Even down to the free candy they give with orders, which is usually nice and neat, all bagged up– this time it was just thrown into a prescription bottle with no lid and bits all over the candy. Not a big deal about the candy, just rude and unprofessional.)
Once I had received my order and called to complain about pretty much the entire order and the state of it– I think that person who took my order realized that he wouldn’t get away with his actions, and made a last-​ditch-​effort to turn it around. (Which I suppose is where quality control came in? lol)
Even though I never wanted to use their service again, I also can’t stand the idea of others being ripped off or taken advantage of. I didn’t/don’t want it to happen again to anyone else regardless and I believe that anyone responsible for this mess should be met with disciplinary/​corrective action to ensure that.
I tried to call and speak to someone in charge or in management– but I was never put through to someone. I was told by the employee who took the call that they believed my complaint was just because I was «blacklisted-​» even though that hadn’t actually taken place until AFTER I’d stated that I didn’t wish to use their service EVER again.
When I mentioned this, she said «well we get lots of new customers every day,» and it became obvious to me that pleasing patients is NOT of any importance to this delivery service and I hope that my review can dissuade at least a few people from using them again.
EDIT: They also claim to be the only delivery service who will do an exchange. This is NOT the case. I’ve come across a few who offer this service up front– and others who will allow it if you aren’t satisfied and ASK.

Hands down the best delivery service i have ever used. They give the best deals and the best gifts with every purchase. They are so friendly and kind. They know exactly what there doing. Five stars for customer services. Buds. And delivery time

This has to be the best delivery service in California. Francisco was super informative and friendly. Carlos got to my house with my order right on time and my order had some awesome goodies in the bag that will definitely a great bonus. Keep it up guys!

Fantastic service. Their deals are incredible — if you pay with cash, you automatically get 10% off your next order. They add a ton of free goodies to every bag — new products, sample sized «thank yous,» and even straight up regular candy. They’ve never gotten a single one of my orders wrong. Their deliverypeople are also terrific; I’ve had great conversations with Kevin, among others. The price, convenience, and service is all 5 stars. Highly recommended.

I decided to get some bud, and they told me it would be about a 2 hour wait. My driver came in an hour and 15. My driver’s name was Christopher, very nice guy, great customer service and he’ll hook you up. The med shop by my house closed down, so FnF is definitely the only service I use now.

Hands down, the best delivery service I’ve ever associated with. They have great special deals available every day and their selection is always amazing, Fast, Friendly and professional too! :) Should also mention every time I order I get a free edible and a discount voucher for my next purchase. I love this place.
Thank You,
Marisa J.

I love this place! All of my experiences have been so genuine and informative, especially when I am dealing with Lucia! She’s always incredibly cordial and really down to earth, and since i’m still a bit of a noob, she’s wonderful to speak with because she’s incredibly knowledgeable. I reccommend this spot to everyone, you probably won’t find anywhere else who knows better or are as corteous and cordial as everyone here.

Great delivery service. The product is great and the fast service is excellent. The guy who delivered, Chris was very knowledgeable and professional. I will definitely be a returning patient.

They were so nice and accommodating. I definitely recommend them as a hot delivery team in the area.

Very very very misleading. Not at all upfront that there is no storefront physical location. I wanted to do an in person renewal, then I wanted to buy some, looking at it, seeing what I’m getting, smelling it, and then buying it.
Especially since I have seen some comments about people being disappointed about what they actually got delivered, stems and such.
After driving around, getting out, paying for parking meter and walking up and down Pier Avenue looking for 703, it seems that there is actually no building 703 Pier Ave.
The address goes from 565 Pier Ave. which is the United States post office then there are two streets with a park in between and then «Torrance Memorial at the Beach» which is 705.
This is definitely not an honorable ethical or honest way to run a business.
If the Unilocal page specified: delivery service only, online renewal only, there is no storefront, then I would not have wasted an hour and a half of my time looking for this place, I would have just waited till tomorrow to go to another business.
And even better… I would not be upset at them at all… And I would not be putting a one star rating on them.
There is nothing wrong in my book with them being a delivery service only without a physical address. But there is a deep deep seated dishonesty by not divulging that information.

They were fast and they were definitely friendly… Alex, Damien, and Kevin! When Kevin arrived to deliver my order, he was so cool I nearly asked him to come inside and hang out for a bit.

These guys are the most buttoned down and friendly delivery service I’ve used. Never had a bad experience!

Love love this place! They are truly fast and friendly!!! Also my delivery girl Blue was so sweet and nice! I’ll definitely be calling again because of her!

Great experience!
First time I get my meds delivered and I must say the entire process was simple and convenient. Ordering over the phone was easy, Nyree (forgive my spelling) was very helpful and helped me get the right strains for me. Delivery was quick, Kevin the delivery person was polite and very professional. A+++. Will definitely be calling back.

The only place I order from. Kevin is great Michael is one person I always seem to get. great quality and perfect timing. i plan to never go any other.

Great selection and good prices. Super fast delivery and very friendly. Give them a try. Kevin made my delivery today but everyone at Fast & Friendly has been great. I will be using them again for sure.

I’ve used Fast and Friendly twice now and they are awesome! They definitely live up to their name. My order was delivered in less than 45 mins and by super friendly people like Kevin. On top of all that they have a bunch of different ways to get discounts and free stuff. They even give you little samples of edibles in every delivery! I am very happy with the product and will be definitely ordering in the future.

They have an awsome app that lets you know when they on their way. If they call you from a 619

The process was great, came fast.
The reason for a 1 star is because I spent 48 and an eighth (3.5) and it was filled with stems and dry weed… never coming back never recommending anyone to this. It’s not worth it.
How does a 30 $ eighth then into 48 $? We got multiple different things from you so it can’t be «delivery price» and mike I bought the good weed and its BUNK people!!! I would love to exchange it I have all the stems right here buddy