My sump pump started making crazy noises yesterday(sorry neighbors!) and I called them around 11 am this morning. They called me back in 5 minutes and promised to be here between 3 – 4 pm. Their technician, Mike, was here promptly at 3. NICE! He was very pleasant and professional. My gut on this job was that this wasn’t a big problem(i.e. replacing my 10 year old sump pump) and fortunately I was correct, it just had some debris in there. Better yet, Mike was honest and ethical and told me that it wasn’t a big problem. THANKYOUFORHONESTTECHSLIKEMIKE who won’t take advantage of someone who doesn’t know diddly squat about sump pumps! For what it’s worth, I gave a strong recommendation to this company. I hope to not have any future plumbing issues but if I do, this is where I’ll call.
Lindsay F.
Classificação do local: 5 Manhattan Beach, CA
Called these guys at the crack of dawn on a Saturday, left a message and they were back to me in 5 minutes. They came, they assessed, wore booties in and out of my house at least a dozen times without being asked, wrote me an estimate, fixed the problem, and didn’t screw me over. I won’t go anywhere else. Two days later a thank you card in the mail. Totally pro and a refreshing change from the knucklehead repair guys out there. Great job.