I don’t expect much when it comes to a taco bell, but let me recount my experience. I am driving across country myself. I had food with me, but had forgotten the condiments and I was getting ravenously hungry. A quick check on my phone noted there was a taco bell just off the highway. I get there, and saw the drive through line, and decided to go inside instead. There was a small line, but nothing that should take more than 5 minutes. Boy was I wrong! Ten to fifteen minutes later I get around to ordering. But it was nice to stand up after driving, so I didn’t mind. Here comes the trouble. I waited for over 11 minutes for my food. I know it was 11 minutes and 48 seconds because it said so on the computer screen in front of the counter. Now, every minute that I sit here puts me back at the end of the day. And when you have a 30 hour drive, every minute counts. As I was leaving, service was so slow that the line was most of the way to the door. That may not seem like a lot, but there had to be over 15 people in that line. I thought to myself how lucky I was that there was only 5 people in my line! I leave, and go get diesel. Now, it’s time to eat. Excited for the food I open up the box and my beans ROLLOFF my spicy tostada. Refried beans should not roll off of anything. Besides there was nothing on it! Second box was only slightly better, but the beans scared me. I have never seen anything like them. They looked like they were 3 days old! «No matter» I thought to myself, «I asked for black beans on my chalupa». Guess what? Refried beans! out of complete hunger I ripped off a piece of the breading of the chalupa and it was stale! I have rarely been nauseated and hungry at the same time. My stomach churns thinking about it! And what really irritates me is that I couldn’t go back because I couldn’t waste another half an hour for my refund!
Nick G.
Classificação do local: 3 Rochester, NY
If you’re not getting Double Decker tacos you’re not living life to its fullest.(Oh, also this location is quick off the thru-way I — 90 and a welcome change if you’re used to the McD Monopoly on that road.)