LeafFilter of Rochester

DO NOT USE LeafFilter North in Rochester, NY!
Sales representative promised no subcontractors, LeafFilter employees only. On the scheduled day, a subcontractor showed up and within 5 minutes tore my front lawn up with his truck. We sent them away and cancelled the work. Also, we were told that the financing would be a 6.9% loan — today a VISA credit card showed up that they applied for in my name with a 28.99% interest rate and a yearly fee. Needless to say, I will be cancelling this credit card that I never agreed to. These guys are total con artists.

My experience with Leaf Filter was more nightmare than a dream. I signed up to have the highly rated Leaf Filter gutter guards put on including all new gutters and downspouts. The first crew showed up and put downspouts on that came down on angles, didn’t match up with my drains, and put the filters on incorrectly. In fact one length of gutter had water sitting in it due to the gutter not descending the entire length to remove the water. The entire job from beginning to end was done wrong. The regional manager Nick Zaryk, from Rochester, came down after a week of complaining to him. He inspected the job and had another crew show up to fix it. That crew found more problems with the gutter system that I had not noticed. When Nick was told about the new issues, he replied via text, to not show this to the customer, it was never brought up. Nick was willing to just cover up the problem and hope I’d never know. This crew had more integrity than the first crew, and showed me the text from Nick. I immediately called the company and shared Nick’s comment with them and that I no longer would deal with Nick Zaryk. I then had a third crew come in from Philadelphia all the way to Aurora, NY to completely take off the new gutters, guards, and fix the downspouts and replace them. The final result ended with me having to dig new tile lines, and three crews to put a simple gutter system on that took month to complete. I went to another home that had Nick Zaryk’s crew work on it in the area. Same sloppy workmanship.
Buyer beware Leaf Filter if Nick Zaryk is the one that sets up your installation. He has shown a pattern of cutting corners, and not having the best interest of the consumer in mind. From his comment concerning my job, he obviously doesn’t care and is a terrible representative for this company. For those that have had Leaf Filter installed by Nick Zaryk, I ask you to get up on your roof, there’s a good chance it wasn’t done properly.
In conclusion. My gutter system works fine and am so far happy with the results. But, the amount of time, frustration, and the way I was treated by the regional manager; I would not feel comfortable recommending this company as long as Nick Zaryk is working for them.