Aquatic Center Of Rochester Inc

My daughter and I just completed the open water certification at The Aquatic Center. We worked with a total of 5 different instructors during our classes and they all were very professional and friendly. I’m thankful that our region has such a great dive shop and training facility.

I came into the HAC for a discover diving course. I felt so comfortable that I came back and took in an Open Water Diver course to get my PADI certification.
The instructors were phenomenal. They are very knowledgeable, they are very experienced and they really care about their students. The courses were fun and I learned so much! If you can’t do the skill, they will work with you until you can. No judgement, and no bad attitude.
I have compared the cost of the equipment with that of Amazon
and a few other sites. Their price is the best I found. Additionally, you can get into the pool with your new equipment so you can get used to it, figure out your weights, etc. If there’s a problem with the equipment they will exchange it for you. They are also very good at helping you pick out equipment when you don’t quite know what you need or want.
Overall I give them 5 stars and would recommend a visit or course.

Terrible Experience. Unfriendly Atmosphere, Pushy Owners, All they do is try to sell you, and if you don’t buy something they make it known that they are not happy. I took dive lessons here with my husband and it was truly an awful experience. 2,000 dollars later– we ended up getting our open water certification with another company. The pool experience was terrible, the male owner called me «A big girl» implying that my vest I had on was too small… the other female owner reprimanded our instructor for not selling us gear, she also yelled at my husband and I in the middle of the shop for not wanting to go with them to get certified… Really… GO SOMEWHERE ELSE!
–When you are learning how to dive– you want supportive and genuinely kind people teaching you– here you are made to feel unwelcome, and pressured…
You have been warned. The experience nearly put me off from wanting to dive it was such a hostile atmosphere.