Would be five stars but they hardly ever have the ran goons. As far as the other bad reviews, I agree but not to the extent to bash the place totally(the McDonald’s across the street is more of an understandable bashing). Usually, when the food is not fresh, it’s because it’s not during peak hours. When you go in, just order the freshest items available. We’ve learned this by going at different times of the day. Also it’s fast food/buffet style. Lower your standards a little. With that being said the food is freshest 11 – 2 and 6 – 8. Just a tip for people who like Panda Express in general.
Lacie T.
Classificação do local: 1 Glen Allen, VA
I have tried this place a few times, they are always out of the cheese rangoon that I want, not only that they service has been slow. So I waited a while and tried again giving them more time to get use to things, food has made my husband and myself sick. The beef and broccoli is horrible and the Orange chicken was ok but again has made me sick. Will not go back.
Jojo A.
Classificação do local: 4 Glen Allen, VA
No waiting. Served immediately. Offered samples. Choose large walnut shrimp. Who woulda thought. Yumo! It was good for fast food.
Chavi B.
Classificação do local: 5 Staten Island, NY
I love that I finally found a free standing panda! The food tasted fresh & the service was nice. I love that it’s spacious & even has a drive through!
Brian P.
Classificação do local: 3 Glen Allen, VA
The chicken/pepper entrée was good, but the rice is undercooked. The dining room is clean and the staff is friendly.
Dawn Y.
Classificação do local: 1 Henrico, VA
Ummmm no. Just don’t. They are a disgrace to the panda on their logo. This place is an absolute disaster mess. A cacophony of discord awaits you at the crackling, barely functional loudspeakers posted midway in the drive through line. We were told to speak up and then stop yelling on our first visit. Fun first impression. Not so much… We went inside only to find an equally craptakular shift manager who blankly stared at us and pondered the question of the century… what ever would we like her to do about the problem, before turning to another person complaining… Service was so bad that day, we gave up on getting our food and went to the lackluster, but still manageable Chipotle across the street. We chalked it up to a new business foible and vowed not to come back, but then against good judgement… we found ourselves craving greasy, fast, pseudo Chinese food and decided to give it one more chance… What a mistake. First of all it was empty. Crowds came by the hundreds when thus place first opened. Now, the place had become so desolate a tumbleweed could have rolled through the dining room. Like one of those abandoned theme parks one might peep on a blog about strange travel places… OK maybe not quite that bad, but a definitely noticeable drop in patronage. We were the only ones there on a weekday at dinner rush time, drive through and inside. Little did we realize it was less our luck and more for good reason. Standards here are nonexistent. After all, who doesn’t love the idea of fresh veggie and the promise of healthy eats. No one actually took my order, but they took my husband’s while he was next to me. I was standing there waiting and the same lady the took his order, wiped a counter and acted as if I was not even there. I started giving my order to the lady at the check-out since the other lady moved at a fast pace away from us before I could give to her and the check-out lady summoned her back so I had to repeat it twice. Fun times. As far as the food, abysmal in every way. Shanghai beef looked like black tough little charcoal briskets stewed in motor oil. Bleh. That is a favorite of mine, but seeing it like that I bypassed it for the fresher appearing mushroom chicken. it was just ok. What was not ok was the giant disgusting piece of bone and gristle the same size as the chicken in the bowl. Hard enough to break a tooth, which luckily I did not. Frankly the idea of breaking a tooth at Panda Express is just not sexy. No thanks. I can look past a lot, but gristle(see picture) in a boneless dish that was a second choice on a day when the place is empty and has like 22 people working(and smoking in the parking lot) is just straight up unacceptable. Other food blunders and crimes against delicate palettes, included, bone dry old chow mein and half cooked and burned spring rolls in the same batch. Why panda express why… Whether you fix these quandaries or not you’ve lost me. Cause I can’t even. Along with #health and #yolo. However, maybe if you fire all your inept managers and just hire people who know nothing about food, but at least care, even a little, you can somehow stop the mass exodus of your other patrons because your staff can’t. even. And they shouldn’t. ever. #getagrip
Brian K.
Classificação do local: 3 Richmond, VA
New quick service Chinese food with a wide variety of choices and a drive-thru window. I’ve been to this location three times and it was pretty busy each time. The food is tasty and fresh. I appreciate that the calories are clearly noted by each item on the menu. The orange chicken is really good, as is the Shanghai Angus steak. Both the egg and spring rolls taste funny to me — I don’t recommend them. Service is average. I’ve never had any issues, but I’ve not been impressed either. Try this good basic Chinese place for a quick meal.
Sdeshaun C.
Classificação do local: 1 Henrico, VA
This is my second visit and it will be my last at this location. My first visit was during their grand opening. They were super busy and had us pull into the parking lot to wait for our food(no problem) when we get home open our food the noodles were so greasy we couldn’t eat them. Everything else was fine so we chalked it up to it being extremely busy. Ok. Second visit. I go in and order the honey walnut shrimp, chow mein and rice(just in case) and it was horrible. I threw the entire meal in the trash. The chow mein was really greasy(again) the honey walnut shrimp was soggy to the point of the breading falling off. Rice was dry and flavorless. Will not return to the location!
Lee W.
Classificação do local: 4 Glen Allen, VA
We’ve been there a few times since they opened. They are pretty good considering they are fast food Chinese. We’ve tried their mushroom chicken, teriyaki chicken, chicken n green beans, sweet fire chicken, orange chicken, broccoli beef, honey walnut shrimp, fried rice, lo mien, vegetables, and egg rolls. The main dishes were all pretty tasty and we would order them again. The sweet fire is most like a general tsos. The mushroom and green bean chicken are healthier options especially I. U get it with just veggies. Overall this a decent additional fast food option, which offers some tasty healthy options. My only concern is that as their business dies down from their initial opening that their food quality dies down since they pre cook the food. This has become a weekly quick dinner for us. We r happy they’ve opened!
Sunshine W.
Classificação do local: 2 Bumpass, VA
It is what it is… they just opened and will work out the kinks. Spring rolls taste like plastic and chow mein noodles dry but the orange chicken was ok. The lady that is obviously running the place needs a lesson in customer service. Typical franchise.
Cathy L.
Classificação do local: 3 Glen Allen, VA
Underwhelming. Kung pao chicken Bowl and egg roll(no drink) came to over $ 7. Bowl was mostly rice and chicken was poor quality. Egg roll was OK, but have to ask for plum sauce packets.