Paws & Claws

We have boarded our two dogs here numerous times. The owner and staff know our fur babies by name and enjoy having them. This facility has doggy camera in the play area to watch your dog from vacation or office on an app from your phone. We have never had any issue with this facility. Before boarding our pups here, I did extensive research on the facility; looking at reviews, BBB, their accreditation as a boarding facility and if they were registered. We love this place. It’s our go-​to boarding place when we go on vacation.

Recently took my puppy Marley here and could not have had a better experience! By far the cleanest/​brightest dog daycare I have seen. The people are outstanding as well. It’s really nice to have a place I feel safe leaving my loved one!
THANKS!!!

My initial reaction was to say that I love this place, but after two pretty big let downs I’m giving them a one.
I love that they offer a free trial day to see how things go. I sent my dog to a free trial day, and again to day care. I also love that they have cameras so I was able to check in to see how things were going. However, the main reason I sent her was for boarding.
The first time I picked her up from a 5 day trip and she had diarrhea all over my car. This was so out of character for her so I knew she was really sick. It bothered me a little that no one said anything to me when I picked her up. I of course called when I got home to see if she had been sick earlier and they said that she did great (same thing they said when I picked her up). They did suddenly remember that she hadn’t been eating so they put some wet food in with her dry food (without calling me to check first) to try to get her to eat. They were very apologetic, and said that if she wasn’t better by the morning I could take her back and they could give me some meds for her. She was sick all through the night and the next morning, and I wasn’t comfortable bringing her someplace for medicine that wasn’t her vet so I brought her to the vet just to be safe. Although the folks at P&C were very kind and apologetic, it didn’t help clean my car or pay for my vet bill. Granted, she does have a sensitive stomach and I should have mentioned that when I dropped her off so I brushed it off and decided to give it another try. After all, we’re all human and we all make mistakes.
The second time I was on my way to pick her up from a week long trip when they called me to let me know that my dog was resting because she was limping. I asked what happened, and they said sometimes young dogs don’t know their limits and they play too hard so they just gave her some time to rest. Everything was fine when I picked her up and I didn’t think much of it until I got her home. That was when I noticed that she had two huge cuts on her hind leg. It would have been no big deal if they simply told me she had gotten into a fight, or played too rough with another dog and cut her leg when they called me — they are animals after all. I would have understood — especially because she wasn’t seriously injured. What really bothered me was that they made up some lame excuse and lied about what really happened.
After two negative experiences I was on the fence about whether or not to send her back. I started asking around and heard mixed things. Some people said they loved it, but several people told me they had similar experiences to mine. Someone also told me about a horrifying incident at P&C that they had seen on the news about a year ago. It’s not my story to tell so I won’t, but if you search you will find it. That was the icing on the cake for me. My dog is by no means my «baby,» but I’m not going to send her back to a place that isn’t safe.

I LOVE this place!!! I truly can’t believe how good they are to my dogs! They know them by name when i bring them in, they are always polite and friendly. I love there are cameras to watch my dogs playing. I have tried other places in hendersonville and nothing compares to Paws & Claws. Thank u for taking care of Bo & Raven!

My dogs love going there. They always get all the attention they need!

Great, Great, Great place!!! My dogs cannot wait to go there!!!