Chicken Nuggets: Stale French Fries: Stale Chili: Missing the cheese, which I paid extra for and super watery. New Grilled Chicken Sandwich: Extremely dry and tasteless. JBC: Fair I get that I drove thru around midnight but still. The food was BAD. Burger King will make fresh food for you at that hour. Two stars because their clerks were super nice but the food deserves zero stars. Late-night bummer.
Scott P.
Classificação do local: 1 Henderson, NV
I arrived at the drive thru for this Wendy’s at approximately 7:40pm, I was able to immediately drive up to the pedestal to place my order. Unfortunately nobody on the other side felt compelled to acknowledge someone had pulled up; after about 3 – 4 minutes of waiting, I concluded that their drive through system must be broken and decided to pull ahead, I turned the corner and saw 2x cars waiting for the window and decided to pull around and go inside. I went inside and there was one person ordering food. Immediately after his order, the cashier/clerk dude sped off into the back, completely ignoring me. To be clear, not one word was uttered. The rest of the people working seemed content to ignore me as well. After about 5 minutes of this, I got frustrated and left. Remember folks, while your experience may vary from mine, it could also be similar, I say avoid this one.
Patricia C.
Classificação do local: 1 Henderson, NV
I had the worst experience ever at Wendy’s today. The manager was an idiot because he allowed his employee to talk over him and argue with a customer when they were wrong. We ordered 2 #7s and they told us that it will be 3 minutes for the 2nd one. We waited at least 6 minutes we went inside. The dining room was dirty and employees was walking around doing nothing. We stood at the counter for 2 minutes and they finally came up to the counter. One chicken was sitting on the counter and the second hadn’t even been dropped yet. The lady in the kitchen said oh you needed 2. We asked for our money back and the guy in the drive thru tried to get confrontational when he know he was wrong. The. Manager didn’t say anything to him. He thought it was funny. That is the worst customer service i have ever experience. I was a restaurant mgr for years and i took pride in my job and customer service was #1. You shouldn’t even have one star.
Allen O.
Classificação do local: 4 Las Vegas, NV
Drive thru had no issues. Fast and what I asked for. Not a huge Fast Food person but sometimes for lunch I need a quick bite. Fast and the Grilled Chicken sandwich is pretty good.
Corey G.
Classificação do local: 1 Henderson, NV
I went here and the service was just not good from the start, everyone there is just completely rude and gives you dirty looks and people just don’t help you when you need something there
Andreas Q.
Classificação do local: 3 Los Angeles, CA
Food is fine. Manager could learn a bit about customer service. New employees don’t seem to have been trained. Meh. What do I expect from fast food?
Cadence C.
Classificação do local: 1 Seattle, WA
Do you like having your order messed up? If you do, then this is the Wendy’s that you should visit! I made a Unilocal account just so I could tell everyone how HORRIBLE this Wendy’s is. I’ve been to this Wendy’s drive through at least 6 times, and they have messed up my order literally EVERYTIME. Most times they just don’t honor whatever substitutions I request(which, admittedly, isn’t unheard of in the typical fast food experience). One time, they mixed up my order with the person behind me and gave me his food. You’d think they’d have a pretty decent system for queuing up orders, right? Guess not. Tonight, I couldn’t just blame it on how busy they because there was nobody in front of me at 9PM. I ordered the Pretzel Bacon Cheeseburger. I pulled up to the front and they took my card and, in what couldn’t have been more than 60 seconds, gave me back my card and my receipt and a bag of food. I drove about 5 feet and then pressed my brake. Something felt off. I had been burned by this Wendy’s before and I had to stop my car to make sure that everything I ordered was in the bag. I spotted my fries and a wrapped burger. I thought that was good enough. But I was wrong. I arrived home and excitedly unwrapped a single cheeseburger with bacon slapped on. Not a Pretzel Bacon Cheeseburger with honey-mustard sauce, cheddar cheese and that warm pretzel bun. What I was given had all of the things I HATE. Mayo, american cheese, crappy buns. Gross. I’d rather visit the one at McCarron International Airport and pay double the price and actually get what I ordered.
Andrew L.
Classificação do local: 3 Spring Valley, Las Vegas, NV
Check your order, they will mess it up or forget stuff. Friendly staff inside not in drive thru. Food is hot and fresh. Drive thur does move fast it seems.
Dimo Y.
Classificação do local: 1 Henderson, NV
I got food poisoning at this location a couple of years ago after eating the chili. Within hours I was vomiting and end up on IV fluids. I called Wendy’s corporate office to alert them of the issue. They did absolutely nothing for me and basically told me I had no proof. Eventually I found out from a Wendy’s employee that they use the un-sellable hamburger meet in the chili. I’m not surprised. The chili is the worst item on the menu, over-cooked to mask the taste of stale meat.
TT F.
Classificação do local: 5 Henderson, NV
Never a bad drive thru in 10 visits
John C.
Classificação do local: 1 Las Vegas, NV
This is the worst wendys i have ever been to in my LIFE, food is ussally sloppy and kinda cold, there is a older pale woman who works the drive threw who is very rude and ive been there couple times she is always in abad mood and rude to everyone, She gets upset when i asked for 2 ketchups she told me last time that the new ketchup packs are 3 in 1, so i told her i understand i want 2 of those she looked at me and put 1 in the bag and closed the window. so i waited there honking my horn finally someone else came up and gave me my damn ketchup, i tried to contact headquaters on this lady she is the reason why wendys lost my buisness, on top of all that one day i was in the drive threw one of the workers was by the trashcan taking a piss in broad daylight. cant even imagine what they do behind closed doors
Christian G.
Classificação do local: 3 Anthem, Las Vegas, NV
quick drive thru. drive thru kind of weird when its get crowded, its like two different lines from two different entry ways. Sometimes may be missing something from my salad, but pretty solid as far as Wendy’s go. *shrug*
Clint H.
Classificação do local: 4 Southeast, Las Vegas, NV
The service is delightful and the chicken nuggets were cooked to perfection with a kiss of a stand-alone barbecue sauce that is blue-ribbon. Well done you beautiful ginger lass!
Andy M.
Classificação do local: 3 Henderson, NV
The employees make your order as soon as they hear it at the register. This makes orders go by pretty quick when it’s a pretty small to decent order. Otherwise, a large order backs up the line far too much. Most of the employees there look really unhappy and I’ve witnessed arguements and even fighting, yes literal fist fights, between employees. The food is great usual, it’s just the staff can really make or break the dinning experience.
Ernesto R.
Classificação do local: 1 Albuquerque, NM
I went to Wendy’s and my hamburger was raw! Every time I go to this one, they mess up something on the order. I know it’s fast food but come on. I don’t even go to the other Wendy’s in the area because they are so bad. There is always an army back there and some how they can’t get an order right. This Wendy’s location has this women that works the register that is Russian?(Sorry if I may be mistaken.) This lady has to be one of the rudest fast food employees I have ever seen. I wish I could say she is a nice lady and blah blah blah, but I am just being honest. I always call her the«Hamburger Nazi!» She just yells at you with no smile; «For here or to go!» I’m not sure if it is a cultural thing or what. At least the burn outs in other places smile. I get nervous every time I order. I have to spout out the order very fast and she cuts you off. Go see for yourself, She is there everyday! I’ve even got her in the drive-thru a few times. I wish Dave was still alive because Wendy’s was so much better back in the day. I hope I don’t get this lady in trouble. I just want to tell her to relax. Cheers!
Carla D.
Classificação do local: 1 Henderson, NV
Hated it! There was a red ink like thing on my burger. Garbage cans were full. Never again. Yuck!!!
Jenn B.
Classificação do local: 5 Henderson, NV
Try Daves new juicy burgers. Holy hell they are good!
Daniel S.
Classificação do local: 3 Henderson, NV
I don’t understand why they eliminated their $ 2.99 crispy chicken deluxe meal and if I am correct, raised the price on fries in the middle of a recession. I do understand that it has alienated customers, such as myself. Recently I had been eating here so frequently that I became the duke of this Wendy’s. The employees are friendly and the dining area is generally clean. I have lowered the rating by a star. Eliminating a good deal during a recession lowers my opinion of the place.
Rob O.
Classificação do local: 2 Las Vegas, NV
It’s Wendy’s. It’s a guilty, greasy, unhealthy pleasure. That said, I love me a Wendy’s milkshake.
John M.
Classificação do local: 5 Torrance, CA
Without a doubt, the most friendly employees I have come in contact with in quite some time… and this was 20 minutes before they closed the dining room. Everything was fresh tasting and hot. We were very pleasantly surprised.