US Post Office

I frequent this shopping center, and even have a mailbox here for my business. This is a simple, convenient location for me.
Although the workers are rather slow here, it has never been a big issue since it has never really been busy. As I walked in yesterday to mail a package, there was a line of about 8 people. There were two people working, and they seemed to be moving the line fairly quickly. Two customers then left at the same time, and everything ceased after that. One employee, Richard, apparently had to shut down his register. He went into the back, as did the other woman whose name I did not see. The woman came back out, but there was a lot of confusion as to whether or not he closed his register, took the till out and counted the drawer. She couldn’t help anyone until he completed this process.
Meanwhile, a woman cut in front of the line, but apparently had been at the counter before with an issue and was told that she could come to the front once she had everything completed. This would have been fine, but she still did not have it right. The woman helping her, Chi, seemed to be new and confused as to what to do. The original woman behind the counter helped her as well as another customer who brought in 6 packages, all going out of the country. As they all tried to help this one woman with her 6 packages, the line continued to grow. And grow. By the time it was my turn, I had been there for 20 minutes. My fault for wanting to mail something at the post office right before the holiday. I vowed never to do this again.
I got to the counter, and the ‘new’ employee (I have no idea if she was new, but she did not appear to be very comfortable with the procedures) weighed my package and measured it. She gave me only two options for shipping, 2-​day and 2 weeks. Seriously?! Nothing in between? It was only going to Colorado. The first option was $ 40, and I have no clue what the other option was because two weeks to go 12 hours east was so ridiculous. I took my package home, printed a label of my own and dropped it off the next day. 2-​day for $ 18. Hmm. I have no idea why she was charging $ 40.
I will continue to print my labels at home. It is completely stress-​free.

Came in at 2:30 on wednesday ¹⁄₆ with a pkg to mail. No hello, just a tall Asian lady who seriously just yelled at me that she was closing and turned.

Horrible customer service. Rude, rude, rude! I was just so appalled at how this employee (tall Asian woman) handled my situation. I went in with a problem with my tracking & basically told that since she wasn’t the original person who helped me it’s not her problem. No type of resolution what so ever!

The lady that works the front is the meanest person in the world!!! She’s a tall Asian lady and she’s rude to every costumer. I can’t believe they still let her work there!!!

It was a quick and simple drop off. We haven’t been to this location before and it is easily missed. The service was very helpful, although they would not post mark my letter in front of me when I requested — whereas other post offices have done this for me recently. The line was small. Overall a good experience.

Sorry but the woman working here is rude but maybe because she is working the Labor Day weekend?

This location SUCKS!!! Every time I’ve come here there’s 1 person working and a line of more than 3 people. That’s ridiculous and from here on out I’ll be driving a little further where I know I’ll get in and out FAST. If you don’t have to come here then I would say DON’T!

Next to the Dollar Tree, this place is hard to spot and no dogs allowed, but don’t fret if you brought your dog as the waiting time is either short or none at all.

This place is tucked in away in the plaza right next to the Dollar Store. I drove around and around the plaza looking for the huge USPS sign as every post office has, but this post office does not! It is very difficult to find. The lettering that spells POST OFFICE is in green and normal font. There was no USPS logo in blue as normal post offices have. Aside from being difficult to spot, the workers are rude and can care less of your package is lost or stolen. This isn’t a huge surprise and I never expect much from post office workers. They are stuck behind the counter for the day dealing with angry customers left and right. Although I do understand, it doesn’t change my one star rating for this office. The office is small, but they do have about 2 – 3 workers during peak hours which helps the line move a little faster.

Very rude, lazy, government employees. Stay away from this location.

So so rude.
Talked down to me because I needed help.
Awful.
Everyone here should be fired. This place needs help.

Rood employees, typical entitled government workers.
Always a mess, no pens, attitude from the pathetic people that work there. You guys have a constitutionally protected monopoly and over a billion dollars in grandfathered real estate when you went «private», yet they still constantly lose about 3% of all my trackable packages. They promptly close at 5:00. Website doesn’t even allow you to print firstclass, been that way for a decade.
Want to see what a real private company looks like? Walk into the Fedex down the street that’s open until 10pm with free wifi, happy workers, PENS, doesn’t look like s — , people who actually help you. It’s night and day. Why are we still subsidizing this useless entity, let it die.
Did I mention lazy? Ask the guy to reweigh the package to double check it is the right one, he doesn’t.
Honestly, I don’t know what mistakes you made in life to be working there, but it’s your own fault, do your job like the rest of us.
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The only thing the USPS can do is stock Kwanza stamps for non-​existent market of people who buy them, this company makes it business decisions based on «political correctness» rather than logic.

I need for the manager to contact me immediately! I am so furious about one of your customer service members and the way he talks and treats his customers. I have been going here for awhile but today was my last time ever!!! I was left walking out in tears today because of the way your member was talking to me and embarrassed me in a room full of people by speaking very loudly and belittled me! This employee should definitely not be working in any type of customer service. I have been trying over and over to call the location to speak to the manager but the phone just rings busy. Please respond to this post and we can talk about my experience or else I will be taking this problem to a higher authority and social media.

I have been coming to this locations for years and I never had a good experience. Customer service is horrible and the wait is always terrible. Wish they would fix it since it is the only location close to work and home.