Premier Dental Care

THE WORST dentist I have ever been too. Went to get a crown put on and 5 appointments later I still do not have my permanent on and was told to call back when my temporary fell off in two weeks, yet no one mentioned to me that the office would be closed for a week when they wanted me to call back. They continue to mess up on my mouth and would hate for anyone else to experience this.

These people are scam artists. Went in for my bi-​annual appointment and was told I need 5 crowns and 5 root canals. They also told me braces would fix my TMJ. The doctor said if I didn’t get it fixed I would likely develop arthritis in my jaw and be unable to eat in my old age. Talk about a fear tactic! The bill they quoted me at was well into the thousands.
I decided to get a second opinion and my current dentist was shocked at all of the work they said I needed done and confirmed the braces probably wouldn’t help. Plus, my new dentist was a lot more personable and answered my questions instead of sending me through a conveyer line and acted like there was no time to answer any questions.
My dental bill went from the thousands to $ 200.

The staff is very friendly and welcoming. Dental hygienists are thorough and Dr. Nguyen is wonderful. She reminds me of my dentist (who is also my aunt btw) in Chicago who is awesome. Their facility is super clean and they never forget to provide sunglasses for you’re eyes and vaseline for your lips I definitely recommend going to this location for dental work.

Extremely nice staff at the front desk along with a nice staff in the back. I got my exam and x-​rays free since it was my first visit. I needed one tooth fixed asap because I was in so much pain. Unlike most places they didn’t write me a script and turn me away and make me get a later appointment. They pulled that sucker right out and put an implant in. They also discussed other options but led to my best option. My pain was gone this morning. Just sore from the pulling (as to be expected) great place and grateful they took care of it for me that day

I was looking for dentist with high Unilocal reviews. Now I know why they have such great reputation. As a new patient my x-​rays and exam where free. Awesome. Now that I have insurance I’m coming back today for the great experience.

I had to go in for two fillings today and I never would have thought I would say that my experience at the dentist was EXTRAORDINARY.
The customer service is amazing! I use to go to Gentle Dental on Flamingo and I can honestly say that Premier Dental Care makes you feel like you’re VIP. From when you check in to when you check out, everyone is friendly, helpful, caring and makes you feel special.
I mean who asks you what type of movies you like and then play a movie for you while you wait for your Dentist? I chose comedy and they played «Yes Man» while I waited (my wait was not even that long but still — I got to enjoy a great movie in the meantime)!
Keep doing what you’re doing Premier Dental Care. I’m so happy I finally found an awesome dentist to go to for all my dental care.

I went in for their new patient special of free exam and X-​ray at around beginning of February. The staff was very nice and they actually took their time with me. Their procedure from X-​ray to exam was relatively thorough and painless. Although I had an hard time with the bite chews since I gag easily, the dental assistant showed compassion and patience. Dr. Nguyen who did the examination was fantastic in terms of skill, and thoroughly explained what the treatment plan was. Soon after, they even introduced me to Dr. Song for more treatments to replace my soon to be extracted failed root canal-​ed tooth. Both doctors demonstrated how a dentist should treat their patient (imo) towards patient satisfaction.
Despite this great service, I do have some complaints lead it down to 4 stars.
1) Billing payments are not so flexible for those who are not using a credit card. Unless you got more expensive treatments like an implant or bridge or something (crowns doesn’t count), you will have to pay the full price on the spot. To me, that is very inconvenient. Also they don’t take HMO insurance which was kind of disappointing.
2) Cleanliness is questionable. I found that there is dust accumulation on the exam chair light lamps, shelving, and even on the x ray machine. I also saw some sort of used plastic syringe with the tip exposed on the table when I was waiting in the exam room. There is also an issue with the dental mouth mirror used during the exam. The mirror was bent easily to almost parallel to the handle, and even the dentist expressed her confusion of that matter. It made me think it’ll break off and fall into my throat. All of this makes me think about if their maintenance and cleanliness are up to standards.

My experience happened a few months back, but just now getting around to writing the review. Premier Dental was recommended to me by a co-​worker as I was new to the area and needed to find a dentist. I’ve found a much better one in the mean time.
Anyways, my first impression when walking in was that it was a bit tacky with a neon board announcing a sale on a particular procedure (I’ve never seen such a thing in a dentist’s office and felt more like a nail salon). I also noticed that the employees wore headsets, so they could keep in contact with the front, each other, etc. which I thought was a pretty good idea, at first.
The x-​ray gun seemed to only work half the time, and felt like they shot me 100 extra times with it, taking forever. Then during my cleaning someone kept talking in my hygienist’s ear and she kept saying she was almost done, which made my cleaning very rushed and unsatisfying.
Lucky me, had to go back to have cavities filled…
My next visit:
Another thing I found strange, and again something that was new to me, was that they had me pay prior to having my cavities filled. I have insurance, and the cost was not all that great, so wasn’t exactly sure why. How life typically goes, the service is performed and payment follows.
I was then called back to have my procedure done and they first did the numbing injections, they then said the doctor would be in a few minutes. About 40 minutes later the dentist comes in… I was on the verge of leaving, but he came in prior to the time I set in my head as to when I would just get up and leave. The dentist was nice, and was really the only plus in this whole story. While working he discovered another cavity right next to the one he was already working on and asked if I wanted to have it done while I was there. They worked up a quote and told me I would have to pay that portion after I was all done, since I already paid for the other work up front. I agreed and they did the additional work as well. They then reminded me a couple more times before leaving that I would have to pay on my way out… I’m not sure if they have people jumping out the windows to avoid paying or what but it got a little ridiculous, and they just came across money hungry.

The staff is amazing. Shelbie is terrific along with the gals at the front desk.
Dr. Song is one of the best dentist I’ve seen in my 65 years.
As a Realtor in the neighborhood I always recommend Dr. Song when my clients ask about local dentists.
On my second visit Stephanie took care of me and she was just wonderful
Sheree is the best! Great staff.

5 Stars for getting teeth drilled and scraped?
Look, I hate going to the dentist even if it’s for a quick check-​up, you know something semi-​uncomfortable is going to happen. I mean it’s not like the dentist is going to say your teeth look amazing and then offer you some taffy and beer. Although that would be cool!
After getting some x-​rays and quick look at my teeth. I found out I needed two cavities filled and a deep cleaning. Oh great, drills and scraping on my sensitive teeth just what I was hoping for, but that wasn’t the case at Premier Dental Care. I barely felt the drilling and the first initial cleaning only took about 25 minutes, which is pretty insane.
I came back about two weeks later for my final cleaning and it was more of the same amazing service. I was done in about 45 minutes and got to watch a movie while they cleaned my teeth.
Honestly, anyone who hates or is scared is of the dentist, will love this place, great service and a soft touch.
Let me see yo grill!

This is a great office. Dr Song put my son’s dental health above making money. He needed 7 teeth pulled and Dr. Song asked that we wait to see how many would fall out by themselves. Within 8 months most had fallen out and we only needed to pull 2. Soooo much better for our son. The office always runs on time which is great when you make an appointment during your lunch hour. This is an office that treats patients like people.

All employees from the desk staff to the dentist are very nice and genuine. That really helps make the whole experience of going to the dentist so much better.
I came here originally to get a second opinion on a crown I needed redone (the first dentist I went to in town wanted to redo TWO of my crowns for over 3 times the price, so I decided to come here). I explained my situation, they listened and didn’t try to get me to do more than was needed.
Just completed my second visit and they did a great job removing my old crown and making sure I was comfortable the whole time. So far I’m very happy with my experience here.

Dr song is the best dentist I’ve ever been to, he and his staff are patient and kind and caring I came with several problems all of which he corrected, several things other dentists said that they couldn’t help me with, and I was beginning to give up when I found Dr Song he did a wonderful job he got me to get implants which I really love I am so happy with my teeth now everything is working well and there is no pain in my mouth. With my partial I had pain and problems it wore away the teeth around it, I tried snap ons which look nice but the implants are so much more permanent you never have to do anything more. The implants fit perfectly and corrected bite problems, he did such a good job I would recommend him to anyone

I have been seeing this dentist office since I was 8 years old. My first encounter with Dr. Song was a lifesaving one. I had been bitten by a dog which had left one of my top front teeth hanging by a thread. Dr. Song saved the tooth and now at 21, I still have no problems. (Knock on wood) They have done a remarkable job taking care of my teeth over the years. The standards have never changed and in fact have only gotten better. If you’re looking for a true family dentist that can be trusted this is the place to go!

I read reviews and saw some people complain the staff were rude and the wait time was long. I’ve never waited more than 15 min which happened twice out of the 5 times I went. I have to say all other times I visited I got in within 5 min. And the front office staff always greet me and are very nice. The assistants and the doctors are patient if you have questions they explain everything to you in detail so you understand and feel comfortable. I went to a few consults with Dr. Song and Dr. luang there and they had no problem having me come back multiple times explaining different approaches I could take with my teeth since I was unsure what I wanted to do. I was looking into braces/​vaneers as my options. In the end went with vaneers and am totally happy with my results. My whole family goes there now and love this place! They are kind, tentative and knowledgeable and made my teeth look amazing after having crooked teeth!

I don’t see from where all the love is coming in the other reviews? I tried them because of the good reviews. I got a 9AM appt. I arrived at 8:45AM, and by 9:45 I figured I no longer had time to get to my child’s school and told the receptionist I needed to leave. All of the sudden they were ready for me, but she was not a dentist, just an assistant and didn’t know what a «Cusp of Carabelli» was (my issue for being there). I found it on the internet in five minutes the night before. The hygienist at the place I did end up going to, knew exactly what it was?! Not impressed with their knowledge or respect for their customer’s time. I took my stack of papers they made me fill out, and left!
Also, their front room is kind of ratty. The chairs actually wobble when you touch the top of them. One day someone will break their neck on one of those chairs, and they probable won’t know what to do about that either…

From start to finish, EXCELLENT experience!
Dr. Song & the rest of the Premier Dental staff were more than kind, knowledgeable & efficient. They were able to fit me in the day of my initial exam to have some work done. It was amazing; Dr. Song & his assistant were fast & I didn’t feel a thing! BEST dentist I have ever been to. His positive energy was absolutely contagious throughout the office. Round of applause for everyone at Premier Dental!

Love this dentist and his wonderful staff! Front office is always friendly and professional.Dr. Song is someone I can trust. The equipment they have makes for a speedy crown (same day). They are very accommondating-​squeezing me in on a busy day when I had a tooth break. My favorites are Cherie and Rhonda! But everyone is wonderful!

I’m smiling pretty all thanks to Dr. Song and Premier Dental!
I had been avoiding going to the dentist since we moved to the Vegas area. I knew I had to get some work done and it makes me nervous. But I was really happy to find a great and professional dental office.
The girls working at the counter to check you in are happy and inviting! The waiting area has comfy sofas, a television and magazines. With the very organized office that this is, I didn’t need any of it. For both appointments that I’ve had here, I was in the dentists chair before my appointment time. I love punctuality! I explained what I needed done and they went to work quickly with a smile! The dental assistants here are awesome. So friendly and helped me ease any anxiety I had before my visit. Before I knew it Dr. Song was there working on my teeth. With both visits, he was very comforting and gentle.
I would definitely recommend them for any dental work. They have a organized system in the office with Dr. Song at the helm! All deserve a job well done!

I am one of those patients that had the biggest fear and anxiety of sitting in that dental chair. I dread and drag myself to appointments. Not so much anymore. Dr. Song is awesome! He and his assistants are absolutely great at calming me down. He’s in tune with his patients, works pretty quickly, and knows how to put you at ease. Front desk receptionists are friendly and professional as well. He has had pretty much the same staff since Ive been going there. I needed major dental work and was able to follow through it. So kudos to Dr. Song and his staff, for improving my smile.