Paul’s Washer and Dryer Repair

Paul quickly diagnosed the problem with my washer over the phone. He could have easily fixed it but ultimately recommended that I get the repair done by the store I purchased it from because he knew that option would be more cost effective given the brand of washer and type of problem. I greatly appreciated his honesty and will hire him in the future for any other washer/​dryer problems.

Dryer was not heating up and timer would not stop running. Did a quick and great job. Showed up when he said he would and was very neat. Found out this did not solve the heating problem, came back and fixed problem the next day, again came on time. Did not charge for the 2^nd repair. Will call again if we have a dryer or washer problem.

This is the second time I used Paul for his service’s, let just say my second experience was nothing like the first. I had an appointment at 11 30am, Paul sent me a text asking if he could change it to 11am. I told Paul I would do my best to get home earlier. I got home at 11 10am and sent Paul a text to let him know I was home. Paul showed up at 12pm. I explained over the phone to Paul that my washing machine would not drain, he immediately told me that it was my pump. Paul came into the house with a new pump as he was sure that was the problem. Without even testing the washing machine Paul installed the new pump. Paul later told me it was not the pump, that the new and old pump worked, but the machine still would not drain. I could hear Paul working and cursing at the machine. Paul was then on the phone asking somebody what he should do, as the machine would not drain. This job was obviously to big for him. Paul later told me he did not know how to fix it. He showed a piece of the drain hose he cut off, and that it was clogged, but he still did not think that was the problem. He said he has been doing this for 10 years and it is never the drain hose??? Paul then said he can’t fix it now he had other appointments, and he would try to come back in 3 days. At this point I felt like my time met nothing to him. I had to take off work for him to come fix the machine, and now he is telling me he can’t fix it he has other appointments? I was upset on how it was not important to him to fix my machine in a timely matter. After Paul saw I was upset, he said he would call to see if they had the part in stock. At this point I knew the part would not be in, and he would have to order it. Paul was done and had more important appointments. The part was not in stock and Paul could not get it until the next day. I asked Paul to order it and text me when he could get back out to replace it. Paul said OK. Paul later sent a text saying he did not like the way he was treated so find another repair man. Paul left my Laundry room a mess, a bloody rag on the floor, and parts all over the place. Paul is very unprofessional, and I wish you could give negative stars for a review. Paul is out of his league when it come to fixing washing machines.

Had Paul come out to fix the washer and my other rental home. Another great experience with Paul. Paul was actually early for the call and I was a little late getting over to the house. You can tell Paul has been doing this a long time, he knew over the phone what it probably was, and it was fixed in 20 min.

I called Paul on Monday… He was able to quote me and pretty much diagnosed the actual problem of my broken washer over the phone. He was on time, professional and absolutely correct about his diagnosis. Within 45 minutes he had my washer up and working. I would highly recommend Paul’s services for you washer and dryer needs.

Our fifteen-​year-​old dryer stopped heating/​drying over the holiday weekend. I sent Paul a message through Unilocal to ask if the appliance could be fixed or if it was a total loss. I did not expect a response since it was a holiday, but he responded quickly.
Paul was able to diagnose the problem over the phone/​email (which saves me a service fee in the event it was a total loss for the older dryer) and he let me know the dryer could be repaired. Paul’s estimate was MUCH less than his local competitors and he was here the next day to fix it. His repair estimate was exact (There were no surprise costs which suddenly «popped up» when he came for the repair)
He was polite, courteous, professional, knowledgeable, and friendly. My dryer was fixed quickly and I am very happy with the service. I will recommend Paul’s Washer and Dryer Repair to everyone.

Super fast, friendly and worked with my schedule to get my dryer fixed and good as new. Knew instantly what was wrong with it and was in and out within the hour

I called Paul on a Monday, explained what was wrong with my dryer. He said he knew what was wrong and was a quick 20 mins fix. So I scheduled an apt for Wednesday at 9am. Not only did he not show up, he didn’t even call to let me know he wasn’t going to make it. If I could give ZERO stars I would. I called and text to find out what happened to reschedule and not no response. Thank you for wasting my time!

I called Paul to come out and fix the switch on our washing machine. After telling him what the problem was, he quoted me a price over the phone for the job, which was significantly less than two other places I called previously. He came out today and fixed our washing machine in about a half hour. Paul is friendly and professional and I would recommend him to anyone looking for repairs for their washer or dryer. Thank you Paul!

Paul is very helpful! He was accommodating, due to my crazy schedule, and was able to repair my washing machine quickly and efficiently. Hopefully nothing will break down again, but if that’s the case, I’ll call Paul.

½ hour service and $ 25 in parts=$ 140 He does not seem to be interested in being fair! He was prompt and polite and knew what he was doing.

Paul was awesome! He fixed my dryer problem! I’m glad I found my go-​to person. So if you have washing machine or dryer issues. Better Call Paul.

I called Paul on Monday, he was able to come out on Wednesday. Very nice, professional, and called to see if he could come early. He explained what went wrong and fixed the problem. Will call him again if I have problems.

I called Paul on Friday and he was able to come out on Monday at 1pm. He was professional, friendly and efficient. He fixed my dryer and I also explained a problem I was having with my washer and he took a look at it and put in a cleaning agent to help resolve it.
Paul also took the time to clean out the dryer vent and place a new vent to replace the existing unsecured piece.
He charged me the quoted price he gave me over the phone on Friday and I felt it was very reasonable.
Nice man and I highly recommend Paul for any washer /​dryer repair.

Paul is worthy of at least six stars and he didn’t even fix anything.
My mom’s dryer decided to break down and of course instead of calling a repairman, she called me. So what did I do, «Yelped it» of course! I found Paul’s profile and figured 39 people can’t be wrong.
After chatting with him and explaining to him the weird noises that dryer was making and yet not spinning, he said it sounds like two things, the fan belt and/​or the motor. He directed me to do a few more things and deduced over the phone that the motor was the likely suspect. He then explained that a new motor can cost anywhere to $ 200 — $ 300 depending on the dryer, and of course my mom’s was closer to the three hundred mark. Then also stated that with labor cost and the possibility of needing a new fan belt the entire job could be close to $ 650 when all is said and done. By the way his quote feel in the middle, a few other people were higher at $ 750 and few were lower around $ 500.
I hung up and did some research, we found that he was the only person who said that he didn’t need to come down and check it out. Everyone else wouldn’t give us a quote over phone, they insisted on coming down to look at it and I can only assume to try and get that extra dollar.
My mom ended buying a new dryer from RC Willey for just under $ 500 with a three-​year warranty and Paul also helped us with a place that would pickup the old dryer. Customer service, it goes way farther than you think. Need a dry or washer repaired? Call Paul, for reals!

Paul fixed my washer like a pro and was super honest and up front about it while doing so. I would definitely recommend him.

Paul was really great to deal with. Called me back quickly and was able to determine the problem over the phone with me. He came out that day and completed the repair very quickly with no additional problems found. Highly recommended.

I called Paul from Unilocal review even though he was in Henderson he had great reviews and they were all right from the min I called him he quated me the price and told me what it was going to be. got to my house as scheduled at the end didn’t have to pay as much as he quated the service was perfect and reliable will def use again his in my address book now

My dryer was making a noise. I called and he was able to set an appointment for the next day. He quoted me a price on the phone.
I had called several other places and they were not able to quote over the phone. They wanted $ 50 — $ 79 for a service fee just to come out and give me an estimate (that would be included if I went with them. But who knows how much they would have charged me.) One promised a call back with a price but never did.
Paul was quick and did the job right and at the price he quoted.

My washer would require several bangs of the lid to get it to start, and once it started it would fill up with water and then do nothing and just sit there.
I called Paul, he said it was probably the lid sensor and the quote would be $ 100-​$ 140 total. Paul arrived, and sure enough it was the lid sensor.
I figured a new/​used washer/​dryer on craigslist would be $ 200-​$ 250 (and $ 400+ at Lowes/​Home Depot), and this was a much better route to go, and it was.
Paul arrived on time, was even early, diagnosed the situation, replaced the sensor, and fixed the washer in under 20 minutes. Now it’s good as new.
Very polite and knowledgeable. Would definitely recommend.