I arrived as the only customer in the restaurant. I was ignored by everyone working– I was standing right in front of the register. It wasn’t until two other customers walked in about 5 minutes after me that somebody finally acknowledged me. I had placed my order 25 minutes prior and was told it would be ready in 15 to 25 minutes. I gave them my name, they walked over and my pizza was sitting there but they told me it would be another 10 minutes until my bread sticks were ready. No only was my order was not ready when they said it would be, when I finally did receive it I got a cold pizza and warm bread sticks. This was 8 p.m. on a Friday night, and there were 7 people working minue the delivery drivers that were coming and going. While I was waiting apparently a shift change happened and then no communication was made that I was still waiting for my order!!!
Bethany E.
Classificação do local: 2 Henderson, NV
Ugh. I used to love Papa Johns but this location does not do it justice. We have ordered the buffalo chicken pizza in the past when it was first introduced here. The base is ranch sauce with sliced chicken strips, bacon, onion, cheese and topped with a swirl of buffalo sauce. Our Buffalo chicken pizza arrived with no buffalo drizzle on top. Wouldn’t they know this is probably the main ingredient which makes it a ‘Buffalo’ chicken pizza? I called to let them know and the manager apologized. Decided to give them a second chance. I told them what happened last time. Again, received the pizza with no buffalo drizzle on top. Seriously? Even after a phone call to order instead of my normal online ordering they still managed to make this incorrectly. Big Fail.
Doll S.
Classificação do local: 1 Los Angeles, CA
EWWW! WARNING: So the crust is gross and its so expensive for one pizza!!! Do not come here. You will regret it
Skyy S.
Classificação do local: 1 Los Angeles, CA
DONOTGOTOTHISPJ’s!!! They are crooks! The fool(Herbert) that took my call is just something else. I spell my name, say my phone number… And he still manages to get it wrong. The CROOK part is that I ordered a large Pepperoni pizza and the total game out to $ 17.03… I look at their board and I see I can get a specialty pizza with multiple toppings for cheaper. I was in a rush so I just paid and was going to figure it out when I get home. Now I’m looking at the labels on the box… THEYCHARGEDMEEXTRAPEPPERONIANDEXTRAGARLIC! Pizza quality: terrible. The slices are uneven, the toppings are uneven(some areas are thicker with cheese than others) and omg the crust ughhhh Never coming back here nor will I ever recommend this place P. S. It is true that when you call, all they do is put you on hold and make you wait.
Akia M.
Classificação do local: 4 Henderson, NV
Pineapple pizza was goood! delivery driver was a doll and remembered crushed red peppers plus parmesan! Guess ya gotta ask them for it if ya want extras nowadays. They used to just deliver seasonings and parm with the pizza lol
Jenny K.
Classificação do local: 3 Hilo, HI
If you’re looking for low budget pizza meal, this is the way to go! Love their original crust, and fresh veggies. Phone order was quick and easy. Delivery was prompt.
Jason w.
Classificação do local: 1 Las Vegas, NV
I received 50% off of my pizza here tonight and it was absolutely gross! I hate to say this but even Little Ceasars or the dreaded Dominoes could do better. The pizza reminded me of one of those .99 cent tv dinner pizzas that had gone bad. I don’t know what happened to Papa John lately but he has gone wayyyyyyyyyy downhill… almost underground since I was a kid.
S J.
Classificação do local: 1 Henderson, NV
One star because I can’t tell you if the pizza is any good because every time I call they put me on hold. First time 10min so figured they forgot I was on hold. So Hung up & called back when they asked if they could put me on hold I said no & they put me on hold anyway.
Lilly R.
Classificação do local: 3 Henderson, NV
Ordered online and picked up the pizza. Busy but was able to pick up my pizza pretty quickly. Cheese sticks are very good, pizza was ok. The green papers were pretty large chunks, not a fan. Feel like the overall quality of papa johns has gone down over the past couple years.
Shaun M.
Classificação do local: 2 Las Vegas, NV
The pizza was Luke warm and 25 minutes late. Staff was rude when I called in to check on eta after sitting on hold for 5 minutes. This was my second occasion ordering from this location and both times I’ve been dissatisfied. Will not be ordering from here again.
Micah L.
Classificação do local: 5 Henderson, NV
Its pizza time done right, I’ve been using this location for the past 2 years and they have never disappointed me. When you have to provide a lot of food for a lot of people on a low budge papa John’s is a home run. Really good quality pizzas cooked up fresh and ready to be devoured. Great for kids birthdays, office parties, family gatherings etc. I know a lot of folks have some complaints about the delivery service, my rating is based on carry out only. This is my favorite pizza chain, they always have good deals, fresh toppings and prompt service.
Jeffrey G.
Classificação do local: 5 Henderson, NV
I have never ordered any Papa Johns Pizza period and this would be my first and it didn’t disappoint me. I ordered a x-large pizza with Canadian bacon and pineapples with side orders of Ceasar salad. Both are delicious and according to the confirmation information I received from them after ordering it online it will take about 15 – 25 minutes to be prepared, boy it didn’t lie. I normally share stuff to people but this time there were no exceptions because I was hungry. I ate the whole thing to myself. So if anyone wants something different other than Pizza Hut, Dominos or Little Ceasars, check out Popa Johns Pizza.
Mitch K.
Classificação do local: 1 Beaverton, OR
I used to order all the time from this location and everything was great. Recently the time and order accuracy have gone down greatly. Today I called because the online coupon that they mailed out wasn’t working and the«manager» not really sure she was, said she couldn’t help me and seemed not to even mind that I wasn’t happy and was not going to use this store again. If she really was a manager papa johns needs to train better because she is terrible. Our house probably orders from here twice a month and will definetly never order here again
David L.
Classificação do local: 1 Westside, Las Vegas, NV
Ordered pizza at at 11 am for 12:45pm delivery. Took till 2:20pm to deliver. It’s a shame such good pizza is delivered by incompetence.
Haley T.
Classificação do local: 5 Henderson, NV
This place is obviously under new management by the looks of the old reviews because their customer service is absolutely top notch!!! Twice now I have done pick up from them and both times I’ve had outstanding service. They told us 45 min to an hour and our pizzas were on time! We will be back!
Nicole N.
Classificação do local: 1 Henderson, NV
Ordered 2 pizzas an hour and a half ago. Was told 40 minutes. Called them at the 1 hour mark and they said the driver should be there any minute. 30 minutes later and no driver. Called again and they’re not even apologetic and refuse to let us speak to any kind of manager.
Matt W.
Classificação do local: 3 Henderson, NV
Remember to check for coupons around the house! Also, for some reason calling in an order for a pepperoni pizza and picking it up is more expensive than ordering it online and picking up… really?
Mike E.
Classificação do local: 4 Henderson, NV
Buffalo chicken pizza is back! Always get fast friendly delivery from this place. Not a huge fan of their regular pizza, but they really have something with this buffalo chicken pizza.
B J.
Classificação do local: 2 Henderson, NV
Skimpy on toppings. You can design your own pizza and customize it but it is a waste of time. Ordered extra cheese, extra sauce and 2x the sausage but wasn’t there. Crust was undercooked. don’t waste your money, order Pizza Hut.