OutletPC

I can’t even begin to tell you how great these guys are. Great prices & fantastic service & tech support. They really bent over backwards to help me with a tech issue.

Desktop computer was overheating and didn’t know to fix it myself. Brought it in and the employees were nice and helpful. Said that it would be fixed and ready to go in 3 – 5 days for $ 59. 3 days later I came to pick it up and there it was ready to go back home.

I was referred by a friend to come here to get my computer checked out since it was running slow and being problematic. I am a college student and need my laptop for my summer school class that were starting soon. The friendly staff explained to me how the pricing works and I chose the flat rate of $ 59 for 3 days. Outlet Pc notified me on the 2^nd day that my laptop was ready to go. I was impressed by the great service and have had no issues with my laptop since. I am definitely recommending Outlet Pc to my family & friends for computer repairs!!!

The employees are really nice and easy to talk to. They won’t question what you need dome and will get what you requested of them done in a timely fashion. I had to cancel a request that was ordered on Saturday and they cancelled it first thing as soon as their workday began on Monday. Really hoping to buy stuff from here again soon. :D

Dropped off my laptop I was having internet issues and slow upload figured it was a virus. Outlet Pc charged a base rate of $ 59 3 days later she’s ready to go no complications and great service they were quick to notify that she was ready to go. I’m for sure coming back

I had a CPU go «missing» when they shipped it to me. I called and spoke with the manger there and he told me that if I bought the same part again I’d get a refund for the other one that went missing. Well it’s been over 2 months now and I have gotten no refund. Outlet PC is giving me the run around and blaming everyone else (FedEx, Paypal, etc.) and not taking any responsibility. This is the worst company I have ever dealt with and I highly discourage anyone from buying from them. They are dishonest and unprofessional.

I purchased a MonMount Dual LCD FreestandingMonitor Stand through Amazon that came from
. I am extremely disappointed with the quality of this product. After carefully following the assembly instructions, the monitors were attached to the arms and promptly went face down towards the desk! There was no way to adjust the tension, no instruction on what to do in this case. I am returning this to
and I am extremely upset by the face that
will NOT pay for the postage to get this POS back! I will be following up to insure that I not only get my purchase price back, but that I get the postage to return this POS back as well.

You’re a fool if you have your computer fixed anywhere else. $ 60 if you wait 3 – 5 days…$ 80 if you wait 2 days…$ 100 if you need it the next day. Flat rate… all parts included. You cant beat that.

These guys have amazing customer service! Extremely friendly staff, Alton was very helpful. Thanks guys.

I had my iphone5 screen replaced. They replaced the 2 components that Apple recommends not just the screen for $ 89. It was ready in less than an hour. I just went and ate lunch near the mall.
The people working there were super helpful and friendly, from Faye on the phone to Jonas and his co-​workers at the brick and mortar store.
I had a few questions about how to do some things on my iPhone and one of the guys took the time willingly to consult a tech. I appreciated that since it was above and beyond the service I had paid for.
I have in the past brought my laptops here for repairs. I always feel well taken care of and that they care about my experience.

Ordered components online from five different companies. All other companies shipped and received product in one week — Outlet PC took 2 weeks. Service is horrendous and I agree, good reviews must be posted by friends and relatives.

Great place to get your iPhone repaired. Simple fixes like glass and display is $ 59 out the door. Done in just an hour. Cheaper alternative to buying a new phone. Highly recommend this place for all your smartphone and pc needs. Very friendly and accommodating. Right off the 95 between auto show road and sunset exits.

When they say «Now» they don’t mean it.
I brought my computer in because it was running slow. You have 3 options for repairs: $ 59 for 3 – 5 day service, $ 79 for 2 days, and $ 99 for the «1 day guarantee»
I need my computer for work and since, it was a Thursday and weekends are my busy days for clients, I opted for the 1day guarantee. I figured that worse comes to worst, I’d get my computer when they open on Saturday if the work ran long.
I dropped my computer off on Thursday and called around 12:30pm on Friday to get an update on what was wrong and when I can pick up the computer. I was told that it would be ready in an hour. I had a few things to do that day, so I didn’t make it to the store until 3:45. When I got there, I was told that they found something thing in the operating system where they have to re-​install windows. Fine. I understand that things can come up, but it would have been nice if they called me somewhere in that 4 hour window so that I didn’t have to drive in the opposite corner of town. I was a little annoyed, but I choked it up as a little mistake. I asked them when it would be ready and they said «probably by the end of the day» I told them that would be fine and I’ll just pick it up at noon on Saturday.
I got a call from them later in the day (Friday) saying that they just found out that the hard drive is damaged so that they need to replace that. Again, Fine. I gave them the go-​ahead for the parts and they said that they’ll call on Saturday for an update. Saturday comes and goes with no phone call. Sunday, they’re closed. On Monday, I called them around noon and they said that it is not yet ready and to call after 3pm. Again, fine. I called back around 315 and they said that it’s ready now so I drive across town again. When I get there just around 4, they said that it’s NOT ready yet and it’s going to be just another 10 mins– that was almost an hour ago. I’m still waiting. It’s disrespectful to the customer’s time.
Right now, I’m out 3 days of work, and I have no idea why I paid an extra $ 40 for the 1 day guarantee. WTF does that even mean now?

Last Tuesday, my Toshiba laptop monitor suddenly died. Fortunately I had my smartphone as backup Internet. I turned to my smartphone Unilocal app to find a reputable shop. In choosing a reputable shop to service my laptop, my Unilocal friends were the deciding factor. My Unilocal friend Samantha. E gave Outlet PC five stars and Vegas. J is the Duke there. In Unilocal friends I trust and so I’d put my trust in Outlet PC to fix the laptop monitor.
Fast forward to a day later, and I was inside Outlet PC to service the dead laptop. Outlet PC specializes in the online computer business. Servicing computers is a small component of their business. So, when I walked inside Outlet PC, it was inside of a showroom. In the back of the showroom stood the service window. This is where I explained the monitor problem to the service writer and left it there for the diagnosis service.
Outlet PC could be a difficult place to find. It is a warehouse showroom incorporated in the industrial park that is in the periphery of US 95/​I-​515 off Corporate Drive immediately south of Warm Springs Road.
Outlet PC offers a couple of repair services. I recall the $ 79 2-​day and $ 59 3-​to-​5 day diagnostic service. I went with the later. Payment for the diagnostic service, is up front and paid at a kiosk. The kiosk accepts Pay Pal or credit card payment. In the process of paying, the kiosk prompts you for your email address. This is so critical owing to the fact that Outlet PC will email you the order number which is really your confirmation number. You will need this to follow-​up on the service.
From the time of dropping off and picking up the laptop, I interacted with numerous employees. When I dropped off the laptop, the friendly yet busy technician informed me that he thought he knew what was wrong with it and would call me back later in the day. That never happened. I could understand never receiving the phone call on account of the heavy volume of repairs they were working on. The following day a technician left a voice mail informing me that they had the replacement monitor and it would cost $ 99 plus tax. I’d return the call on Friday to authorize the repair. Fast forward to Monday, and I called back to find out the status on the repair. The friendly woman on the phone let me know it was ready. The order number on my email was critical everytime I talked to Outlet PC. Today (the following Tuesday) when I picked up my repaired laptop, the service writer was friendly and professional. He let me know that I could plug it into an outlet by the kiosks to guarantee that it works and that if anything goes wrong in thirty days to bring it back. I appreciated that he also gave me back the dead screen with the part number, which they offered to recycle. This gave me the confidence that Outlet PC executed the repair.
When I returned home, I was relieved to see that the new monitor brought my laptop back to life (for now at least). When all is said and done, $ 168 (the monitor and the labor) is a decent price to pay to have a working laptop again in five days.

Over the weekend I packed my laptop in the bottom of my suitcase. I know it’s not the smartest thing that I’ve ever done. However my laptop got a crack in the screen & the lcd started to leak out :(
I called this place they saw me the same day! Fixed my problem and I was on my way within say an hour :) I give them five stars for friendliness & fast service.

Even after reading some of the reviews on here I decided to try this place after my laptop crashed and I was faced with the «blue screen of death». It wasn’t far from home and the prices seemed better than the other places I’ve been to. Most places charge just to run the diagnostic and then charge again to remove the virus (es). These guys did it all for one price – and it was cheaper than a diagnostic at some places in town.
I took it in on a holiday Monday (they were open) and paid the $ 79 for 2-​day service to fix whatever was causing the crash (I could have paid $ 59 for 3 – 5 day service but I’m impatient). They explained everything to me, said they would backup any pictures or docs in the case they had to reinstall Windows, and even offered to call first if that was the case.
I was shocked the next day when they called in the afternoon and said it was ready (had several viruses and a root kit). They didn’t need to reinstall Windows so everything was as it was – minus viruses, etc. When I went to pick it up, the guy who helped me was super nice, explained things, answered all my questions, and exceeded my customer service expectations. He even said that since my security software was expired, they installed one on there to help me out and then answered all my questions about available security software. (All this 10 minutes before they were closing with other people walking in the door and I never once felt rushed!)
Bottom line, I had a GREAT experience here. They never upsold me, answered all my questions, and it was ready sooner than I expected. I will DEFINITELY bring my devices to them in the future!
The only thing I recommend is, like others here, to map the location before you go. The store is a little difficult to find at first (it’s not facing the street)

Called first about my Dell PC loud fan problem and the PC’s frequent shut down. Also my Epson printer not powering up. Tech sounded positive on the phone but said I could always buy a new computer from them and started to go into a spiel.
Arrived and checked in, paying 59 non refundable upfront. The tech said they will take a look but I could always buy a new computer. I stated I already told them I am not interested in buying a new computer from them. The tech seemed to loose interest and attention started to wain.
Received an email several days later. Unable to fix the PC becasue its «proprietary». And the printer is «inoperable». (thats why I brought it in). Once again was offered a new computer.
Long drive for nothing.

I absolutely love this place. The options are vast. They pretty much have everything and anything. It’s really awesome. I came in one day and a gentleman helped me out. He was very sweet, knowledgeable, helpful, and completely patient with me, since I’m not really tech savvy. I got the parts I needed immediately with no waiting. And I love the prices! They also repair PCs and sell parts. How convenient!

Worse service ever. Wont fix anything, will charge $ 59.00 regardless. Quote low prices to get you to commit, then raise prices later. Filed bbb complaint. Consumers beware, I live in N. Las Vegas drove to Henderson just because of their amazing reviews that now I believe are faked by friends and family.

Located in Henderson, OutletPC is a good place for replacement computer parts or budget builds. They can also repair your computer if needed. May be a bit difficult to locate as it is in an industrial area, so be sure to check googlemaps prior to taking a trip there.