Oasis Auto Spa

used the hand wash with my debit card, my information was stolen from the card reader and i had to cancel my card, ripped off for almost $ 400. assholes

I have been coming here for years but today will be my last. The last year it has steadily gone down hill. You pay extra for the «triple shine» and it is a single shine. Both bays are the same and I have brought it to their attention the last 4 times. Not sure what happened to Bobbie but it seemed so disorganized the last two times. Bobbie at least made sure they didn’t use the same brush for your tires as your car !! Crazy

Warning! Whatever you do! Do not EVER take your car here for any service. This place has horrible ownership and customer service! After having my car washed and «detailed» I noticed a few things I was unhappy with a «detail service» which was done horribly including damages done to my dashboard, causing it to become discolored. Because there wasn’t a manager available at the time I was told by an employee he would have someone contact me to assist me.(which Is now 2 weeks later, after leaving a voicemail and returning in person as I was told to by a former manager who is no longer with the company.) When I complained and asked for manager to contact me to discuss my concerns, I received a call from a BLOCKED number from a guy who claimed to be the «owner» (DAVE) of the auto spa who discredited my claims and concerns and told me he was done wasting his time talking to me and if I didn’t give him a reason in 5 seconds to give a valid reason he was going to up in my face he was done with talking to me. After becoming frustrated with the phone call I went back to the spa in person only for him to threaten and call the police on me for trespassing!!! When I asked if he was the owner again after trying to speak to him in person, he said he didn’t have to prove nor say anything to me and he was calling the police, of course I called 311 as well and waited for the cops to arrive. I was told by Henderson police the best and only thing I could do would be to Unilocal about my experience and take the business to small claims court which I plan to do as well. There are plenty of other professional auto spas with great service out here in the valley, unfortunately Oasis isn’t one of them!!! Whatever you do do not give this company your business.

Came here on Friday ²⁄₁₂^th and realized I should’ve gone to a full service car wash where they do it for you, as I found myself to be SLOOOOOW, or as I like to describe myself, thorough!
Finding this place was a bit of a maze driving behind the strip mall facing Eastern, but I made it, en route East from Serene.
1^st things 1^st, this place is well maintained. Maybe I came here on an off day but I was very impressed there were no loiterers begging for change, no hookers, no drug dealers, no obnoxious bass pumping loud music blaring F bombs, and generally a very clean large facility and notably watched after. Surveillance cameras are all over the place and an attendant or two is on duty to assist customers with issues, change, etc.
There are plenty of bays to vacuum & plenty of bays to wash your vehicle of any size. I saw one bay that had a very high ceiling and wide enclosure to accommodate a large truck or boat.
Once you pull up your vehicle inside one of the car wash bay enclosures and park, you don’t have to be concerned of having quarters as the machine takes credit cards. Very high tech!
The brush was in decent condition and dispensed soap as it should. I’ve been to several self serve car washes where these brushes are in bad shape, so thought I would give the honorable mention how this place keeps their equipment in good condition.
The sprayer worked well, and all the nozzle options matched the output of the sprayer. Again, I’ve experienced other self service car washes where you switch the knob to soft water and soap sprays out. Well, this place has their knobs, nozzles, sprayers, and brushes all in working order.
There are vending machines for leather wipes, drying towels, glass wipes, and air fresheners too. I shoved some quarters in this vending machine and it robbed me, no product dispensed. So I walked over to the office where there sat a friendly attendant who gave me the option to refund me my $ or he had a box of air fresheners in his office for me to select. Not interested in being robbed twice, I opted for the air freshener and my vehicle interior had a nice fragrance when I drive away.
Oasis Auto Spa is a decent self serve car wash for the do it yourself type with patience, and the physical ability to work in a methodical manner to avoid being frustrated spending lots of quarters.
See 3 photos below…
Unilocal 100 REVIEW CHALLENGE 2016: #71

The only place I go! Great job and very good choices. Loved the scrub down prior to the wash.

My favorite Self-​service location in town. Have known Dave for years and he has always kept and maintained such an amazing business. Always clean and maintained equipment that actually works! Not sure how many of you have used other locations but half of them are so poorly maintained you don’t get what you paid for! No pressure, no soap or the knobs don’t work! Ugh! Never had any of these issues with This location! Keep up the great work Dave!

DO NOT GO HERE WITH A NEW CAR!!! I’ve owned this brand new car for less then a month and this was the first time I got the car washed. He asked, «would you like your car brushed?» Warning don’t do it. It scruffed the crud out of my paint. When I asked if that is normal, with an an attitude he responded, «have you ever gotten a car wash?» I responded not here but this is a brand new car. Then he was like to you want me to wipe down your car or not.
I said,” sir I’m just trying to understand what just happened to my car, I’m not trying to be rude.” Instead of trying to come up with a conclusion he rolled his eyes and left my car. Oh and my paint is chipped!

First off this was my first time here and I paid $ 12 on Groupon for a $ 22 Wash/​Value… No Value for this Groupon. It’s a machine wash with Zero Interior Cleaning and the guy, Bobby, spent less than 5min «hand drying» my car. It was still dripping wet in plenty spots after I tipped him AND I was supposed to get a «Tire Shine» but he didn’t even apply or dry my wheels or tires… Very very very Disappointed and def would not recommend this Groupon!!! Or this car wash… Beyond disappointed and might not even use the second wash I purchased last month…

Very good deal here for a full wash with a interior wipe down and vacuum for $ 20. They are usually pretty quick, but weekend can take a moment.
I’d go with a higher ranking but if you’re waiting for your car there’s not a whole lot going on. Pretty inconvenient location tucked behind a strip mall on Eastern.
However, you can take a stroll over the Taco y Taco or Twin Peaks. I’ll keep going out of habit and because they always do a good job. Never had an issue.

STAY AWAY — MULTIPLE RIPOFF OFFENDER!
One of the biggest ripoffs around. Sat and waited for close to 5 minutes for any resemblance of soap to produce from the sprayer. Finally gave up and used the brush just to get any for of soap.
3^rd time for this and there wont be another!

Great service every time I come in. Fast and reliable service and at a very low price. I come every other week.

Brought my car in on a Sunday afternoon for some cleaning. I paid $ 20 for the basic car handwash.
Overall the car got clean. BUT in the course of cleaning the car the fellow left grease/​dirt smudges on my seats! Seriously.
So, car got mostly cleaned, but also got dirtied as well for some reason. A basically unsatisfactory experience.

All I can say is: Gross!
I wanted a quick car wash to wash away the dried up rain and noticed this particular car wash along Eastern & 215. Decided to go, since I wasn’t near my usual car detailing spot. There is a great detailing spot in Anthem!
I paid $ 16.00 for the hot canuba (?) wax and drove in. Basic (drive in) wash — about 5 – 7 min.
Waited for green «drive out» light to flash, never did. Due to light not operating, missed the majority of my drying time. No biggie since there was a man standing outside with towels.
He spent three minutes towel drying my ride, I handed him $ 5.00 and asked for $ 2.00 back. He gave me attitude and said «not sure where to get your change from»??? Do people not tip? WTF, lol! You should have change on you.
Bottom line:
— paid $ 16.00 for a shitty car wash
— ended up tipping towel guy $ 5.00 (due to no change and he had my cash in his hand) for a shittier towel service
— received attitude from a toothless individual (whole upper grill was missing)
Never again will I return.

My wife loves this car wash so I brought my leased Volt here before I had to turn it in. Like an idiot I scratched the rear bumper putting straw bales into the trunk. I was sure I was going to get nailed on excessive wear. I gave the car to Manny and when I got it back I was blown away. Inside and out the detailing was amazing and the scratches were gone! Kudos to Oasis. When I turned the car in to Ally financing– NO excessive wear fees. The first thing the dealership told me was «this car is really clean, you’ll get your safety deposit back» and I did! Thanks guys. I’ll be back and I guess I should have listened to the wife a long time ago.

AMAZING FOR CAR DETAIL. And affordable manny is da bombbbb. I mean he made my car look amazing. My only regret is I don’t have a before picture to show you guys. Let’s just say it was beyond bad, and he made my car look brand new, again. Lol. I will definitely take pride and keep it clean now. Such great energy too these guys are awesome, adorable, and fast!

The wash is just so-​so here. The staff was friendly though, so I’ll give them that. I paid $ 10 for the wash, and tipped the guy that did the hand dry, and I still had water spots all down the driver side door, which I’ll have to clean up myself later. I tried buffing them out with a soft cloth and they didn’t budge, plus this weird residue was left on the paint when I did. I don’t mind drying my own car, but if I pay extra, I want it done right. I’ll stick with Blondie’s on Charleston. For $ 6, I get the same wash, hand dry, and the vacuums are free. Mediocre wash at a higher than average price.

Just went through the touch free car wash and my car is still completely dirty! Paid for the durashield wash and you can’t even tell I had my car washed. Also, no one seems to work here or even answers the phones to help us.

This place is awesome for me. I never carry cash and the automatic car wash not only takes credit cards, but is open ²⁴⁄₇.
I have a Ferrari 458 Spider and love the fact that no brushes and nothing hits the car but water. Don’t put brushes on my car.
Will try to figure out how to leave picture.

I don’t enjoy wiping the water spots from
my own car, immediately right after a wash. I also paid for a full interior/​exterior. And they didn’t vacuum all the mats or throw away the one piece of trash accidentally left in the car. I only will continue to go here until I find another touch free wash.

Tried it today, self serve bay
Pressure…I’ve got more water pressure in my garden hose at home
Soap…I have a dark blue car and had to watch for soap foam, virtually non existent
Might try again another day, in a different bay, but was not impressed