Nicole Beauty & Wigs

I went in with my wife to look at wigs. After trying on several, the lady started acting annoyed that my wife was trying on so many, but she wouldn’t let her try them on by herself. She had to be there to babysit her. Finally, she said something to the affect of: «ok, this is the last one you get to try»…Pretty rude. Couldn’t believe it.
Unfortunately as it turned out, my wife found one that she liked, but she was concerned about how it was fitting on the crown of her head. The lady said, «oh don’t worry that’s normal, it just needs to be steamed (which she did)…it will be fine, and flatten out with time» We bought it. My wife continued to experience the exact same problem she mentioned to the lady in the store. When my wife brought it back to return it. They refused and pointed to a small, hand-​written No refunds policy sign inside the counter.
this place is a JOKE.

I just recently had to go in to this supply store for hair. I wanted a Brazilian weft hair I could bleach for extensions. The woman in there, I believe her name was Cindy, was very helpful and nice. I felt no pressure at all and she tried to be as honest about the line of hair she could which I really respected. The hair never worked out and I was out about $ 120 but that really isn’t a reflection on her. She did the best she could to assist me. I will be going back.

My 6 year old daughter was so excited to go in to this place. She really loves hair and beauty stuff. Being mildly on the autism spectrum, she gets excited about things, and gets very unhappy when things do not go right. Well, we returned here a week later to return a defective headband that had jewels falling out of it. I had told her that we could exchange. Come to find out that they have a funky return policy. They pointed to their sign at the checkout that said that it had to be returned within 5 days. My child starts to get upset, and they dont care at all. This is a two dollar item. They asked if I wanted it back, and I said, no thanks, you can throw it away. This just happened last week. This is a terrible way of doing business. Shame on you Nicole Beauty, we could have been VERY regular customers. Your policies turn good business away. Please wake up who ever the owner is, you caused tears for my child.

Came here the other day because I noticed it was new to the area. I was so happy that they sold LA girls cosmetics and nyx cosmetics. I purchased a nyx soft matte lip cream in Athens because my previous lipstick was running low.
When I brought it home I realized there was no film on it… Maybe I purchased the only open tube but I was pretty grossed out. And I noticed the sticker on the bottom of the lipstick was all scratched up compared to the one I bought from ulta. I guess I was too excited to notice that I might have bought the sampler. Ugh I wish the girl ringing me up told me):
I then compared the lipsticks, my previous old one from ulta and the new one from this store and realized they were two different shades! Both labeled Athens… But two completely different colors. Kind of iffy about buying their makeup from here now. I threw away the matte lipstick because I don’t want to risk using a sampler lipstick.

The employees were super helpful and patient. Lots of options with weft hair and affordable tools!

I totally enjoy this store it conveniently located for me and has everything that I need for hair care. The staff is very professional and very helpful. If they don’t have what I need in stock they will have it delivered from their other location and call me once it arrives. Love Nicole’s.

I have been wearing extensions in my hair ever since I was 16. I just moved to Vegas in December and was happy to find that there were a few places I could buy hair. I first went to Canyon Falls and paid almost $ 400 on weft hair and was EXTREMELY disappointed when I went to my stylist and she told me it was total crap. I have never had a problem with that brand so I didn’t listen. Against her advice, I put the hair in and it BARELY lasted 2 weeks. When I called to complain, I was completely mistreated. So, I took my business elsewhere!
THANK GOD FOR NICOLE’S!!! I came in and was immediately greeted by two girls who were extremely helpful. I had just dyed my hair and they helped me find the right shade. I was there for probably a half hour and they were still very patient with me all the way through. The taller girl seemed very experienced and recommended that I try the Elegante brand.
I’ve had these Elegante extensions in my hair for over a month now and I LOVE IT!!! Not only is this the best quality hair I’ve ever had, it’s also WAY less expensive than Canyon Falls. Best decision I’ve ever made. This place really knows their stuff!!!

I love Nicole’s and I frequently come in for hair extensions. The service is always wonderful — they offer to bring extensions to this shop from their other location when it’s not in stock, which is super convenient for me. I’ve never had a problem getting what I need from here.
Cindy will go to any length to get my exact color every time. She will literally pull out dozens of extensions to compare to my head until we come to a match. I love businesses that will take their time to cater to their customers.
I have no clue what all these bad reviewers are talking about. Must be a personal problem. I have absolutely no problems with this place, and I will never go anywhere else.

Great customer service here, and quality products. They have a huge range of hair care products from high-​end vendors like Enjoy and Paul Mitchell. They also have extremely reasonably priced cosmetics, for even cheaper than the K-​Mart next door. Their selection of wigs isn’t as big as their Las Vegas location, but the wig specialist, Adriana, was very helpful and sweet and showed me that they sell both synthetic and human hair. I found my new favorite beauty supply store!

I came in around 1:30 on 2÷10÷15 and the Asian woman behind the counter was eating lunch and playing Candy Crush on her iPad, I stood there for several minutes before any sort of acknowledgement. I had been in several times before and in just 3 months had spent about $ 460 on 2 packages of hair extensions– the first started shedding the first day and in 2 weeks looked a year old.
I went back after that and told them and the woman sold me another package of hair in a darker color (that was December 1) And 2 mos later they look a year old!
The first time I came in with the bad hair I was told it was a «bad batch» the second time I was told that the hair was not for Caucasians– well I went on the recommendation of the woman that worked there.
Long story short, I said I would buy another package but I think, since I had spent so much in such a short period, that I should be able to look at the weft before I buy it just to make sure it is not bad like the 2 other packages.
At this point the Asian woman just walked away and another female cashier came over and told me that they cant show the weft because then if I don’t buy it people will think it was used. I said I can’t spend $ 280 and just gamble that the hair will be any good, I have spent a fortune on hair in several months and I think I should be able to see it. She was quite rude and declined my request to speak to a manager telling me he was at the other store and that I could drive into Las Vegas if I wanted to talk to him about looking at wefts or a discount because of all of this trouble with their products/​
So I drove not to Las Vegas but down Eastern to CANYON FALLS, where they not only provided excellent customer service but let me look at the weft that I subsequently bought from them.
I would avoid this store at all costs– they got my money twice but didn’t care about keeping a customer. The hair they sell is not top quality and they do not stand behind their products if you have a problem.

This store is located next to trader joes on eastern and horizon ridge.

Came here and was told that they hair I purchased was virgin Brazilian hair. I bought it as well as with some micro links. What a waste of time for me and my stylist. The extensions were out in and I didn’t even last a day when I told my stylist that the hair was shedding and felt horrible. I threw out $ 200 so upset!!!. I wouldn’t recommend this place.

It’s nice to have another beauty supply store in the area, but wen we walked in, they really didn’t greet us. Then finally someone asked if we needed any help, by then we already realized there prices are alot higher than Sally’s. And we felt like they were following us around like we were going to steal something! I won’t be spending my money in this store!

Do not go here! If I could give zero stars I would. The owner will talk you into buying bad quality hair that is far over priced. I went in looking for a particular brand and I was talked out of it by being told that the brand I was looking for had a «bad batch». When I showed up at my hair appt 1 hr later my stylist refused to put it in. I live in CA and drove to Las Vegas to get my hair done and was unable to do so because of this store. When I called to inquire about returning it I was lectured and actually yelled at by the owner himself. He refused to return the hair stating they do not give money back. I was not informed of the policy, it is not stated anywhere on the receipt, and did not see it in store. This is how a local business with stiff competition down the street wants to do business. Sounds like they will be going out of business if this is how the owner treats customers. Canyon Falls is the place to go, they only sell top quality and do not treat their customers how Nicole’s does.