Honest-1 Auto Care

I went here to Honest One, for them to install a power steering pump, and gearboxI supplied the following parts: power steering pump and gearbox. The owner Mark, gave be an estimate for labor @ $ 95.00 per hour
for a grand total of $ 332.50. When I agreed to pay this amount he reneged and stated «oh that price was based only if you had us to do a front end brake job and steering dampener. I had just set up a Commericial account @ Auto Zone, a few days earlier. They had a special for the month of May, 2016 that included two rotors and their best brake pads ceramic/​metallic of $ 99.00, this guy Mark, wanted to charge me $ 172.00 for two front rotors and which did not include brake pads either. He said «we buy from NAPA, and are better parts.» Auto Zone, had a life time warranty on their top of the line brake pads no one else does.
Lastly, «Honest One» is NOT HONEST after all. Their name is a fraudulent front for just another intellectually dishonest auto business.

I would like to thank all of the guys that worked on my buick a couple of weeks ago. They stand by their name, that’s for sure, saving me over $ 200! They drove me and my son home so I didn’t have to hang around and wait. They also picked me up when they finished the job. They did a great job with my struts and I’d definitely go back for all of my future repairs.

I am new to the area and have not needed a repair until now. I looked online with Google and Honest-​1 had the best reviews. I got my car jumped and took it to them. Easy to find location. Everyone was friendly and the wait was not too long. They have a great waiting area with a restroom and also a play area for kids. They helped me get back on the road in a matter of an hour and a half. I will be returning in the future if life calls for it.

I came in and was glad to have a check engine sensor light checked and fixed it ended up being less than estimated. Thanks again for the honest work.

My car needed new engine mounts and wheel bearings. I brought it in to Honest One for a quote, and the first thing they do is pull the car around to take a look at it. Then AFTER they started looking at it, they tell me it will be a $ 30 fee to look at it if I didn’t get it repaired there, but free if I did get it repaired there. So they basically tried to trap me into getting the service done there. Nothing honest about that. Inspections should always be free.
Then their quote was $ 1600, when Goodyear was only charging $ 1200. Everyone says that small shops are cheaper than chains, but not this one. This one wanted to charge $ 400 more for the same work. I wouldn’t go here if I were you.

I took my son’s truck in for an estimate on a strange noise that could be heard when you needed to change gears. He had already been quoted $ 700-​$ 800 by Charlie’s Auto Repair on Charleston to replace the clutch. (NEVER go there) A mechanic at Honest 1 rode with me to listen to the noise and see if he could figure out where it might be coming from. I received a call this morning saying the truck was ready to be picked up and the problem had been solved. Apparently there were bolts missing on a bracket next to the air filter. Something that simple. They didn’t charge us for taking care of this problem and they will now have all of this family’s business. Thank you so much for helping us out and truly being honest.

I had a poor experience with this business last year. However, my power steering went out about 500 feet from the shop so it was the lesser of two evils… Get towed to my regular shop or go back to Honest 1. well Lordy Lordy … They came through. New front desk personnel, quick diagnostic and repairs done in one day. The bill was fair. I do not object to $ 95 an hour for labor. I had my alternator replaced at another shop and the one hour labor charge was $ 160! I’ll go back.

DO NOT GO HERE. I have been a returning customer to them for a while up until I got my car serviced about a month ago. After I paid and picked it up I received a call from an employee after business hours saying that my payment didn’t go through and I was to immediately go to a Walmart to pay him again. I told him I would not pay again until I saw that I in fact had been refunded my original payment. When I said his he cussed me out and hung up. I monitored my account for several days after and never received a refund, my payment had gone through successfully the first time. Needless to say he was obviously trying to scam me for more money. They are lucky I did not get the police involved. Take your car elsewhere for the safety of your personal information!

Honest-​1 is our go-​to mechanic. We’ve price checked them against our dealership and other mechanics. They ALWAYS give a lower price. We’ve (my wife and I) have had both our Honda CRV and the Toyota Corolla serviced here countless times. Not one have we had a complaint.
If your car needs any kind of help and you’re looking for quality work, friendly service, and affordable prices then Honest-​1 Auto Care is the place you need to take your car.

This place is amazing! The staff is friendly and they are definitely honest. Auto shops have a stigma attached to them and that’s the reason I was nervous about having to visit one when my car died on me. Lucky for me, I recalled seeing this place on a daily basis while taking my son to camp. Im extremely pleased with the service and fact that I was in and out within 2 hours. I will definitely recommend this place to anyone in need.

In business things do not always go smooth. I had a minor dispute with Mark the head of the shop. At the end of it all he made sure I (the customer) left the shop happy and satisfied. That’s what putting the customer first is all about. Thanks Mark for your professionalism!

Love this place I trust these folks. Been going there for years. The staff is friendly and they have always made recommendations to save me money in the past

Not so Honest I had to get my truck towed into
Their shop Idler pulley was bad the bearings were
Gone, The serpentine belt I replaced a couple years
Earlier.But not the tensioner pulley or the Idler pulley.
So I go pickup the truck and they tell me it’s $ 448.72
I ask how much the labor per hour is and they say $ 95.00 and I said it shouldn’t have taken an hour or so correct and they said yes that’s correct a little over an hour. So I asked how much were the parts
And they said $ 290.76 and I said for a idler pulley and a serpentine belt? Well it come as a kit and we use really good parts! Well they use NAPA parts witch are good however the kit he was referring to
Is at my cost $ 151.00 I looked it up on NAPA auto parts web site for a 1999 Dodge Dakota truck.
Also I’m sure the get a discount as well! So
Doubling the price of your parts is HONEST!
WOW! So check your parts prices!!!
If they hadn’t gouged so deep I probably
Wouldn’t have written this review!

I once stopped the because of my alternator belt was loose they tightened it at no charge. I was like wtf?
I took my dads Lexus there they lost the lock nut after fixing it and I was like wtf?
Then they took care of my dad fixed the tire. Found the lock nut and did an awesome job. An then I was like wtf?
Seriously if these guys had a gas station attached I would just got to them because I know they are all round service type of business that make you say wtf because you don’t get that service in Las Vegas.

My baby is driving like she’s brand new!
I took my 2006 PT Cruiser in yesterday because it was leaking coolant, and was making a funny noise. Turns out my water pump, timing belt, and thermostat needed replacement. Glad I took it in before things went bad. Got my car back the very next day. They even worked with me on the cost! I won’t be going anywhere else. Thanks Dawn for your excellent customer service skills. And thank you to the mechanics that have my car running like she’s new!

I just went in for a simple oil change and they were fast! A few minutes after I drove away, I smelled something burning then smoke coming from under my hood. I called them immediately because I was concern and they told me to bring it down to make sure it wasn’t anything serious. It was just the residue of the oil burning off so they cleaned it off. The fact that they told me bring it in to make sure it wasn’t something serious instead of just brushing me off really made an impression on me.

I am very thankful for Mark and his crew. I had a flat tire, I took it to discount tire who was kind enough to patch up the hole but they couldn’t get the spare off because the lug nuts were put on too tight. So I came to Honest-​1 Auto Care. They gave me a quote and when I went to go pick my car up, the CHARGE WAS $ 0. Nothing. He did the job for free. He got the lug nuts off without breaking them and put my patched up tire on. I was worried that it was going to cost a good amount of money to fix the lug nuts but Mark got them off without breaking them. Thank gosh for good honest people.
I will now be going to Honest-​1 Auto Care for my car needs.
Great people, clean place and very honest.

It is not impossible to get a good mechanic in Las Vegas. This place has never done me wrong.
3 vehicles I’ve had serviced and repaired here. I have made the mistake of cheating a couple times with a mobile mechanic and a tire chain shop. Each time I thought I was getting a deal or cheap repair, I ended up regretting it and came back to Honest. I won’t be straying again. I will remain faithful.
As a woman with limited auto mechanical knowledge, it is terrifying to have minor let alone major vehicle work done. I can say that I’m totally trusting and comfortable with this shop and their ethics.
This shop always explains everything. I get factory or aftermarket options. I get full details prior to work being done. They keep me informed every step of the way.
For integrity, ethical practices and overall mechanical services, this is the one place that has it all.
Thanks Mark and the crew.

These guys went above and beyond for me. Not only did they give me a courtesy ride home, but they picked me up when my car was done. Plus the work was way cheaper than anywhere else I found.

The name says it all. Our family has trusted Honest 1 with car repairs for several years, and they have always been quick, affordable, and reliable.