The only positive thing I can say is that they were actually open during the hours that they said they’d be open. Other than that I can not believe that they stay in business. We travel and perform 75 – 100 concerts a year. We make our living playing musical instruments, including guitars. Over the past 15 years we’ve visited several dozen music stores from coast to coast and have spent a lot of money at these stores. The woman on duty the day we walked into Hills was without a doubt one of the rudest, and inconsiderate people I’ve encountered for some time. Do yourself a favor, if you need anything from a music store, drive on into Raleigh or Durham and find a well supplied store with people willing to work with you, neither of which describes Hills.
Gregory H.
Classificação do local: 4 Durham, NC
There’s nothing like going into a music store and knowing, right off the bat, the store owners have something in common with me(aside from their love of music), such as a common Faith. While the stock selection of musical instruments is limited to what will fit in the small available space, they seem to be able to order most items one might be looking for, although not all brands. For instance, if one is looking for a new Gibson Les Paul, or an ESPEC1000, they probably won’t be able to get it here. The selection of used guitars did in fact set the drool factor in motion(Hope I didn’t slobber on too many of the instruments). My experience with Hill was in looking for a specialty music stand — one that folds out and can display 4 pages of sheet music without the pages hanging off the end of the stand. Not a stock item for any music store. They found it in a catalog and asked if I was sure I wanted to order it because it was somewhat expensive(and cost prohibitive for them to stock). Not only did I want ONE, I wanted two. They placed the order and asked me to call back the following week to check the status of it. In the meantime, I picked up a few other miscellaneous items(like guitar straps that displayed a symbol of my faith) and cashed out. I checked back the following week and as it turns out they had to go with another supplier and the order was going to take 6 – 8 weeks. I was willing to live with this because that type of music stand is such a hard to find item. The stands finally came in and they were exactly what I expected. While this isn’t my favorite music store, it might easily be my 2nd favorite. The staff is very friendly and more than helpful when trying to get that hard to find item.