Hertz Rent A Car

Honestly, I was annoyed at the hour lunch break they take between 12−1pm. However he returned at :45. Of course only two higher end vehicle options available at this location when I arrived. Frustrated I had to go to the Stephanie location. Luckily Hertz has Daniel. Wasn’t initially super friendly. However he offered me a ride to the other location. He was a gentleman and opened my door. Very kind conversation put me at ease. He even got behind the counter of the other location to take care of my reservation. Daniel was kind enough to walk me by the available vehicles to find one best suited for me. I am very pleased with his customer service!

Had a reservation to pick up a rental at 7:30am. Got there at 7:30am only to be told they don’t open until 8am. We had to drop our personal vehicle off at the autobody shop at 8am, so we went to a different Hertz location, where they proceeded to tell us this location doesn’t even handle insurance claims. Huge inconvenience, I’d rather ride my bicycle.

Phenomenal service by hertz in Henderson at this location. All my questions were answered and being 20 at the time of renting a car I was able to rent it for a little bit of a higher fee due to being underage but it was still an amazing experience and the price was amazing it was within my range I was expecting to pay. No hidden fees or anything, I was able to pay for the vehicle and when I arrived I was expecting a small compact 2 door vehicle or possible 4 door but when I got the Hyundai Elantra it was a shock to me because to me that was an upgrade from what I thought I was going to get. The vehicle had low mileage on it and it ran smoothly to my trip to California with great gas mileage. The employees here treated me with respect and I was in and out within 10 minutes. I would also like to thank Crystal for helping me make this trip possible she answered all of my questions and I was out the door and on the road in my vehicle in a timely manner. I would strongly recommend coming to the Henderson location due to the fact it was probably cheaper than the other locations and on top of that there was no wait time since not many people know about the hertz Henderson location. I will definitely come back to this location when I need to rent a vehicle again. This was my first time renting a vehicle and I have 0 complaints it was an amazing experience and I definitely will be back.

This Hertz location charges much more than car rentals cost elsewhere, e.g. at McCarran. But even worse, they sometimes overcharge customers by adding hours or days to the actual rental period, or by charging for fuel when nothing is owed for fuel.