Worst Burger King I’ve ever been to. Severely understaffed, the food taste like it’s been sitting there was a line inside and a line in the drive-through with nobody being served. I was headed my food and the employee just ran away and wouldn’t even stay to see what else I needed. So I just left because obviously they didn’t have time for me!
Jessica C.
Classificação do local: 5 Sunrise, Las Vegas, NV
Most people will take the time to write a bad review but mostly good service from good people goes unnoticed. I have to say for a fast food restaurant this is one of the best places I’ve ever been for customer service. Nana was the lady that took our order and even on her way out as she was leaving work. She took the time to ask us how everything was and even engaged in Small talk. Most employee now a days don’t care if everything was ok. Nice that she took the time to ask.(We love bacon bits) lol
Ashley A.
Classificação do local: 1 Henderson, NV
Eeehhh. I was really dragging butt today, and needed a coffee. Passed starbucks… way too busy. Passed Mcdonalds… busy. do i dare drive all the way down to jack in the box??? Seeing only one car at burger king, i pulled into the drive thru lane. The gal who took my order seemed nice, but i couldnt really understand what she was saying. I asked for a mocha frappé. She told me that she would have my total at the window. Okay, why? What if i was paying cash, or needed to count change? Why wait to tell me? Just a pet peeve of mine, i guess. Anyways, for under $ 3 i got a small«mocha» frappé. Seriously, gross. It didnt have the chocolate –y taste of a mocha. It tasted more like a bad hazelnut flavor to me. Took a few sips to make sure i wasn’t crazy, the full cup ended up in the garbage. If the food is anything like the coffee. … im afraid. Keep driving.
Shrew S.
Classificação do local: 5 Henderson, NV
I like the fact when i go here it’s full of friendly people, and really good service. I take my son there and he loves the French toast sticks. I understand this is a fast food restaurant but it seems more like a nice sit down restaurant.
Chris C.
Classificação do local: 1 The Strip, Las Vegas, NV
Worst fast food service in the world! Burger King we were at your location just before noon today 5÷25÷14. Seriously the girl at the drive through shouldn’t be working in the customer service industry. It took her 3 times to get the order right and she was rood the whole time. She asked my wife to repeat herself three time the got snippy with my wife each time. Don’t go there the food is under cooked. They don’t speak to you like you are an important customer let alone a human. I will listen to the reviewer who said go down the road to Wendy’s. Keep your under cooked burgers BK
Samantha M.
Classificação do local: 2 Henderson, NV
I like Burger King but I don’t think this location is very good, I usually get a chicken club and pretty much every time the chicken taste like its been sitting under a heat lamp for awhile.
Jesse C.
Classificação do local: 3 Henderson, NV
I come here all the time with my son who loves the chicken tenders. Food is ‘OK’ although my favorite is the BK stacker which seems to have gotten smaller and smaller over the past few years and the price is probably higher. Well overall the price is still pretty cheap depending on what you go for so I will always consider BK when I need a cheap meal.
Michael P.
Classificação do local: 3 Henderson, NV
It’s ok, it’s fast food a little better than Mc Donald’s, but they have wifi, that is a plus.
Teri W.
Classificação do local: 2 Henderson, NV
First of all, it’s a fast food place, so it’s difficult to really complain about the service. I am not sure some snot nosed 16 year old even knows what«service» means. That being said, everyone I’ve encountered in the drive-thru has always been friendly. One of my biggest pet peeves is when the order taker interrupts you during your order — this isn’t my first trip to the rodeo, so just let me finish and THEN ask your questions. Anyhow, I try and stay away from fast food places as much as possible. But sometimes, when you are hungover, nothing is better than the chicken sandwich meal at Burger King. This is a strange location. I have NEVER actually received my order at the window. I am ALWAYS asked to pull around to the front, even when there is nobody behind me. I just don’t get it. They also have a «king sweet meal»(or something along those lines) that comes with a sundae. ¾ of the time they say that the ice cream machine is down or is done for the night. If something is on your menu, shouldn’t it be available during your business hours? As I said when I started this review, it is hard to really complain about fast food, because you get what you pay for. It is what it is as they say.
Donnie A.
Classificação do local: 1 Las Vegas, NV
This is not gonna be a long review but, this Burger king on Boulder Hwy. never has ice cream cones /shakes half of the time. The last couple of times I went through the drive-thru they always say: «our machine is down» Yea, only when I come in right? The last time I went they were running a special if you buy a certain burger combo you get a free ice cream cone. So, I asked them about that and they told me «yes you get a free cone»…Ok, I said«if your machine is down, do I get an IOU??» Then there was complete silence… Maybe they didn’t know what IOU stands for. Once again… good olé NONCUSTOMERSERVICE!!! They never respond to complaints or emails. Thanks for NOTHING Burger queen.(Sure glad Wendy’s is just right down the street!)
Elyse F.
Classificação do local: 3 Henderson, NV
This Burger King is nearly right across the street. Since my husband prefers this fast food joint to McDonalds, we do stop here every once in a while. Their food seems consistent and sometimes you have to wait a long time for your stuff, but it’s almost always hot and fresh(can fast food be fresh?) I don’t really eat here. I can’t stomach most fast food. However, I like that I can get a 20 oz. Coke slushie here for just a buck. That makes me feel better when I have to make a special trip for one of the boys. My kids will eat anything you give them so I can’t count on them for an accurate description of taste. The major reason why I’m writing a review is because of the customer service. A lot of times our food is just plain wrong. A lot more times they make you pull around the front so they can bring it out to you when it’s done. We’ve had to wait upwards of 20 minutes for food before. Granted, it was 10:30pm, so I’ll not be taking it too hard on them. 3 Stars because I’ve not had anything go so wrong as to not be back.
Taylor C.
Classificação do local: 4 Henderson, NV
Burger King definitely ranks as one of the better fast food chains in the USA these days. This is the closest location to my house, and needless to say, the one I frequent the most. I have never had any real problems with this particular location. They are usually very prompt, and take your order correctly. I don’t recall any occasion in recent memory on which this particular location has messed up my order. Burger King has a nice, diverse menu of items — chicken items, burgers(obviously), and even some other random, unexpected thing. This is one of the few fast food restaurants(if not the only one) that actually offers macaroni and cheese as a kids meal item! At Major/Boulder, this is a convenient location for anyone who lives in the«Old Henderson» area. If you like Burger King, I don’t have any substantial complaints with this particular restaurant. The staff do a good job, and I haven’t ever had any big problems worth reporting.