Arco ampm

Horrible customer service during the week. Especially in the evenings. Very zombie like and non-​responsive. I wish you could pay cash outside to eliminate interaction with them. Clerks are friendlier during the weekends during the daytime.

BEWARE!!! I have visited this location a few times and they have great gas prices. They also have a car wash that I have used a couple times without issue… until yesterday. I got gas, and decided to purchase a car wash as well. I got a new car and I wanted to keep it shiny and clean. I got my receipt and drove to the car wash. There was no one there. I waited for several minutes, and since I couldn’t really back up or drive forward to get out I got out of my car and started walking towards the store. The car wash guy came running up. I went though the wash and as my car was going through I heard a disturbing noise. After I was out I noticed my back windshield wiper hanging off to the left. The metal and rubber part of the washer had been totally ripped off. I got the car wash gentleman’s attention and he asked if I wanted him to go look for it… which I said of course… Someone from inside the store came out and was on the phone calling his manager. He assured me that they would take care of the wiper blade which had been totally destroyed. He gave me the name and phone number to call the store manager today. I called three separate times today and spoke to the manager, Bryan, who was going to talk to the owner, Paul, and get right back to me. He never did return my call, just kept making excuses for how busy he was. The last time I called he informed me that the owner said to offer me 3 free deluxe washes, but they were not liable to any damage. My heart sunk, I have a brand new car and they aren’t willing to make it right over a $ 20 wiper blade! Very disappointing! I will never go back there for gas, car washes, or anything else. I won’t give my business to anyone with that poor level of customer service no matter how cheap their gas is! I warn everyone to stay away from there because if you have any issue they will not take care of you!
Wanted to provide an update. I went to Honda, and I have to replace the entire wiper, not just the blade. The entire wiper was totally bent. This is costing me $ 74.74 plus all the hassle…

Arco (stands for the Atlantic Richfield Company) is on fire lately. Last year they have opened a handful of gas stations featuring AM-​PM convenience stores.
This Arco just celebrated its Grand Opening on November 11. Fast forward less than two months later, this new Arco is an upbeat place to fuel up the car. The gas pumps are state-​of-​the-​art. As soon as you start pumping the gas, the gas pump changes into a TV monitor that broadcasts the weather, news, and other info. This is an improvement over many of the local gas stations where graffiti carved into the pumps devastates the experience of fueling up. Although the quality of the fuel is at the top tier, the prices at the pump are at the lowest tier. According to the Arco website, they pass the lower prices by being cash and debit only. When it comes to filling up my vehicle, space is the place. Open space that is. Unless my vehicle is hitting empty, I refuse to squeeze into a cramped gas station. This Arco, on the other hand offers a lot of driving room.
Speaking of open space, I usually stop here on the way to the open spaces of the Lake Mead National Recreation Area and parklands in the Henderson periphery. This Arco is off the US 95 and Horizon Ridge Parkway corridor creating a convenient stop. The neat thing about this Arco is that it overlooks Black Mountain which is enjoyable scenery to look at when pumping gas.
When I stop at this Arco, it is more than vehicle fuel. I stop in the modern and bright AM-​PM for beverages. On the weekend a 44 ounce fountain drink is 79 cents. My primary fuel is the bottle water that I will enjoy on the hiking trail. They have a deal where two bottles of Deluge spring water costs $ 2. This makes Arco a recommended go to spot for hikers using the adjacent Hidden Falls Park as a gateway into the Armogosa Trail.
In addition to the fuel islands and AM-​PM there is a self service car wash.
When I fuel up, my expectations are more than reasonable prices. I want to pull into a station with room to maneuver my vehicle, look at a clean gas pump that is not carved with graffiti, then pick up a beverage from an attractive convenience store. This new Arco in the shadows of the US 95 and Black Mountain satisfies my expectations and a whole lot more.

If i could give this place a 0 i would first and foremost the owner of this plasce Agosh is a joke. Went here on the 25 of December and got charge twice for 2 different amount so check your receipt before leaving ill be taking this guy to court here soon for theft. Second theres no manager to handle the situation the employees a clueless and have shitty customers service and i dont blame them. The fact someone is stealing from you and the owner has no idea is pretty sad. O and its the 3^rd of january and havent got any of my money back.

Love this location! I always get my car washed here and the gas prices are great! Tony is amazing!

Doesn’t accept credit cards, car wash is very slow. I’ve tried this place twice now, I doubt I’ll be back again.

I know some folks are giving this spot a thumbs down because they don’t take credit cards but the gas prices are sweet. Usually I go fill up at Costco but its always a parking lot so discovered this new spot with almost identical prices and no huge line. The place is pretty clean inside staff varies between polite & bleh. But in the end makes my wallet happy.

Such a beautiful gas station it’s too bad it has the WORSE CUSTOMER SERVICE of anywhere in the Valley. I’ve been going there since it opened and today I stopped in to fill my tank ($ 88.00) and the clerk behind the counter (I didn’t get the name but it was a large female «I think») didn’t even acknowledge me and stood there I put five twenty dollars on the counter and told the pump number and pumped my gas. Went in and got my change she still didn’t acknowledge me or said thank you or anything? I told her «your welcome» she THEN looked at me as if I cussed her out! I left and I’ll go down down the street and pay more before I’ll ever return.
TEACH YOUR «CLERKS» A LITTLE CUSTOMER SERVICE!!!

This is the first gas station I’ve come across that doesn’t accept credit cards. Debit cards only which I suppose is fine until you’re asked to accept the charge of a 35 cent service fee when using debit cards. Maybe this is the wave of the future but for now, since there’s a million gas stations that are more payment flexible, I’d recommend going some place else.
Additionally, the location on the corner is slightly awkward coming and going off Horizon Ridge.