Anthem Hills Pediatrics

We have been going to anthem hills pediatrics since our son was born. He is now 19 months and we love seeing dr. Carol vielehr. Our son got sick and we had a bad experience with
. my wife took my son in for a congested cough and runny nose. dr green checked him out and told my wife it was something viral so she could not give him anything. it will get better within seven to ten days but if it gets worse come back. After two days I had to take him in due to the fact that it got worse. Our son was up coughing all night and lost his voice. while waiting for dr green to see us. the nurse was telling dr green in the hallway why we were there. I overheard her say to the nurse that she remembered my wife taking my son in two days proir and she would just tell me the same thing it was viral. dr. green came in and checked my son over again. Our child gets scared at the doctors and cries. She seemed to be annoyed with him and if you work with children, you should do your best to settle them. Dr green told me it was somthing viral and they couldnt give him antibotics. i felt like she was telling me i was overreacting. i left mad and went down the street to my kids doctor another pediatrics for a second opinion. We were seen right away and not once did my son cry with dr cory. She actually sat and talked with my son and i. We didnt feel rushed like dr green made me feel. Dr cory then informed me that my son had croup. She knew from just hearing him in the waiting room. How did
not know he had croup? Yes its viral like she said but didnt give us a proper diagnosis. Croup is something scary especially for first time parents. dr green told us to get over the counter zarbees cough surp something that you want to avoid in croup. Now that we know the proper diagnosis we can watch his breathing at night. We will be switching doctors since dr. Green seems to be bothered by seeing worried patients mutiple times and not correctly diagnosing our son. We will miss dr veilehr.

I’m not sure why the reviews are so mixed at this office saying they have rude staff I’ve never experienced that. What I have experienced is nice staff, a clean office and very professional nurses, physicians assistants and a very thorough Doctor. I originally chose a pediatrician office that was close to me but that office had closed. I remembered the hospital had told me there was an office attached to St Rose and they were willing to take me the same day. I had to bring my son because he had been discharged from the hospital 3 days prior. They got me in the same day early and I’ve never had a problem getting in the same day since if I wanted to bring my son. The doctor here Dr. Jack seemed to be very young but is very professional and thorough she has never rushed me and always has answered all my questions and concerns. She is at the other office Monday through Thursday but I would drive to Spring Valley to see her if I couldn’t see her on a Friday I don’t mind she is that great. I would recommend this place to people looking for a good pediatric office to go to. My experience has been nothing but good so far and I’ve been here plenty of times. 5 stars because my son is the most important person to me and I wouldn’t take him to people I don’t trust.

Keep away from Natasa Mihic M. D
she came to see our new born baby at the st rose seana hospital. a few hours after giving birth, my wife was finally able to take a shower. This Natasa lady opens the door to our room without knocking and yells at my wife to hurry up because she is in a hurry. Really? you’re going to hurry a mother that is in a shower (slippery surface) because you’re in a hurry. She doesn’t even wait for my wife to get out, natasa just takes the baby’s socks off and leaves. What a joke of a human she is. If you love your newborn child, please stay away from this place. bty. she didnt not clean her hands in anyway before touching my baby, only before she left our room. we had guests present and she starts talking confidential information in front of them without asking if that was ok. HIPPA WILL NOT BE HAPPY WITH YOU NATASA

I absolutely love Anthem Hills Peds. I’ve never had a problem getting an appointment or waiting very long. My kids have seen almost every doctor and I can’t say enough good things about Dr Kim, Dr. Hannah, Dr. Mehitch, and Dr Lamonte. They are all friendly and helpful. Jon is always amazing at returning calls and remembering my boys. Tonight I had an issue with Walgreens losing my sons prescription and Dr Lamonte personally called me to make sure my son was okay for the night without the prescription because the pharmacy was already closed, even though it wasn’t her fault or concern. I truly appreciate her concern. I recommend this place to everyone.

We have been going to this office for a year now and it has only gotten worst. First off we can never get in to see the same doctor therefore we are seeing a different doctor every time and having to go over the same stuff over and over again to bring them up to date with our child’s health. Then every time we set an appointment we are sitting in the waiting room for an hour then in a room for another hour before we even see a nurse then another half hour before the doctor walks in. In the beginning we thought maybe we just caught them during a busy time but when it was EVERY appointment we asked about the wait times and was told by their staff that a two and half hour wait time was pretty normal.

Billing sucks! Uses wrong billing code and we constantly have to fix it with our insurance. Won’t be back

Be coming here for 6 years. My kids have been well cared for by these excellent doctors. Dr. LaMotte has a great team and my kids’ health is owed to them. We will be coming here for years to come. Friendly, courteous, caring staff as well.

My daughters go to Dr. Jack, shes great, i would recommend her to anyone. She has great bedside manner, soft spoken and is great with kids.

Long long long wait time! Appointment at 915 am arrived at 845 am, time check 1045 and still waiting! What’s the point of making an appointment? They should be paying patients 35 bucks for not showing up on time! First and last time going to this clinic! FAIL!

We waited an hour and half before we finally saw the dr. Dr Martinez was great but the wait was too long for a toddler who wants to get into everything
The waiting room was so tiny. 5 or 6 people had to stand around because there were no seats.

Over all wonderful experience. When I called to make an appointment Bianca did everything in her power to get me all the information I needed for my son’s about my insurance, even for myself as I needed to switch out my PCP. She also got my son scheduled before school started and in the same week I called. Normally this a busy time for pediatrics offices since kids need shots before school starts. I was so impressed with Bianca that I had brought her some macarons that I had made. And I NEVER ever give those out for free!!! Too top it off DR. Vielher was kind, throw, and answered all my questions. She was simply great. Granted there was a slight wait but thats expected. Thank you Anthem Hills Pediatrics! Thank you so much!

Hate is a strong word…
but that’s really how I am feeling about the front office staff.
I had to knock off another star.
So, like I stated in my previous review, I was charged $ 35 for a no show fee… for an appointment that I could have sworn I cancelled.
Now, I KNOW that their scheduling department is messsseeeedddd up!
I will be posting a picture, showing my appointment card.
When I was last there in April, I scheduled an appointment for my daughter two months out. So, June 30^th it is.
Looking at my card this morning, I keep asking my friends and family that it’s the 30^th… and that it’s Monday. Because my card says Wednesday, June 30^th. Slightly freaking out, I make the drive. When I arrive, they tell me that my appointment isn’t today, that it’s JULY 30. Not possible, I show them the card, and they instantly call out the staff member who’s hand writing it is. They apologize, and ask if I still want to be seen today… UH YEAH.
I am asked if I have a copay.
…Shouldn’t YOU all know if I have a co pay? Seeing as how you ask and make copies of my ID and insurance card EVERY SINGLE TIME I come. I told her that I didn’t have a co pay, but that I did owe $ 25 for a previous billing that my insurance didn’t cover.
Of course, my daughter’s pediatrician isn’t there. So, of course, my daughter isn’t used to dealing with a new nurse, and a new doctor. The doctor kind of got aggressive with my daughter’s autism «scan» … I guess because my 18 month old can’t moo like a cow, she’s at risk.
Gotcha.
Anyways, we need to be seen again in six months.
I go to schedule an appointment for six months out, and they tell me that they can only schedule up to two **2** months out.
UUUHHH.
So, when I was here in APRIL, how in the HELL was my appointment moved to the end of July?
I’m glad that my daughter was able to be seen today, but you know, what the eff? This front office staff is so terrible. I know that I’m going to have to call and make sure that I’m still not scheduled for July 30^th, to avoid another $ 35 fee.
TRIPLE CHECK that your appointment time in their system, and the appointment time on the card that they give you MATCH.
I love Dr. Lammotte. She was my pediatrician, as well as my brother’s. She saw both of us up until the time we were 18. She is kind, down to Earth, but has a very straight forward «business» approach. She is no nonsense. I know a lot of people can find this «cold», but she has never brushed off any of my questions or concerns.
I truly missed her today!!!

I really want my daughter to be seen by a doctor and not by a pa. I have taken my daughter to them about 5 – 6 times this year and every time my daughter has been seen by a PA. I can’t wait to change insurance so I don’t have to have dr lamott as my child’s doctor whom I have not met yet since January.

Dr. Mihic is amazing always remembers my kids she takes her time but never runs horribly late. My daughter needed a nebulizer a few months ago they couldn’t tell me what my copay would be just had me sign a waiver understanding I’m responsible for the cost. I wish the front desk would have been able to tell me the price more effectively. Dr. Mihic is fantastic love her attitude. We do an alternative vaccine schedule and we discussed our reasons and she worked with us understanding our beliefs which was great. I prefer the spring valley location over the eastern.

I am changing my daughter’s PCP. EVERY TIME I have been here has been a fiasco. Let’s start with my first bad experience, from last year. My daughter needed a well check before a dental procedure in Feb, at the time she had a cold, so they wanted to see if she could do the procedure. So I took her in. After being shamed by the front desk for not knowing who my daughter’s PCP was, having to explain why she wasn’t on my insurance, and explaining that her father had chosen this location and that was my first time bringing my daughter in, they wanted to do a urinalysis, my daughter was 5 and felt uncomfortable and couldn’t. We waited quite some time for the doc, then found that my daughter had a double ear infection. So they had to change her antibiotic, as she was on a separate one from a botched dental procedure that led to an abscess. Then we went in again the following month, to see if she was able to get her procedure, and again the shaming about not knowing her PCP (as we never seen the same doc, every trip), then telling me (again) that «It’s weird for a parent not to have their child on their own insurance» (as my daughter was on her father’s and step mom’s (because I had to wait until I was able to add her on mine during the next enrollment period)**an explanation that I should not have to share**. Then being told to do another urinalysis (that my daughter couldn’t do), of which, during that time, they gave away our time that we had been waiting, and room… then we had to wait over an HOUR to be seen! Finally when the nurse came in, turns out my daughter was due for her vaccinations… when I had promised my daughter that there would be no shots. They couldn’t tell me this before, on our previous visit??? Now, to my daughter’s last visit. She had not been feeling well for a week with a cold, then she showed no signs of improvement, so she stayed out of school, and I asked her grandmother to take her in, as her dad and I couldn’t take the time off work. I gave her my insurance card and didn’t realize I had forgotten to add my daughter’s PCP, so they were waiting while I called my insurer to add. I had been on hold for 20 minutes and my call was dropped, I called back and was on hold for another ten before I called the ped’s office and asked if they could just use my daughter’s father’s or step mom’s insurance as it has been a long wait and she was still waiting… then the lady who answered ACCUSED me of insurance fraud. Then I asked for her name, and exclaimed I was going to make a formal complaint and the nurse’s tone completely changed. She offered to let me speak to the office manager. I spoke to the office manager who put me at ease and exclaimed that the wait was due to shortage of rooms, not my insurance as my ex mom and law was made to feel, and that she would speak to the nurse who took my call.
If you want to feel like a sub par parent, be accused of fraud… yes, go here.

This used to be a wonderful medical practice. Dr. LaMotte has aquired too many patients and quality of care has morphed to making a profit. I was unable to get necessary referrals for my children, including one to neurology for my son despite begging for two years. The MDs refused to refer my daughter to chiropractic for her migraines and wanted to push meds on a teenager. When her dermatologist suggested birth control to help treat her acne, Dr. Mihic gave her the third degree about sexual activity and made her cry. My insurance does not fully cover the cost of vaccine and I alerted staff that my children were VFC patients. I was charged for the vaccine as they chose to use private for sale vaccine to make more money and NOT use VFC vaccine since I have insurance. This practice is wrong and as an underinsured patient my kids incurred a fee. I have since pulled my four children from this medical practice and found a new pediatrician. I will be filing a formal complaint against the practice as well. Do not take your kids here if you want quality medical care.

Dr. Lamotte is awesome… But the back office staff ruins the experience. The nurse who gave my child shots…(I believe her name was Aurora) She removed the caps of the injections with her mouth and I didnt see her wash or sanitize her hands. Never again.

great staff but I prefer DR.: Lamontt because she doesn’t always prescribe meds right away cus I feel some doctors r quick to prescribe Antibiotics… but the offices are all great! the Rainbow office is excellent! they r fast and tentative ;) over all… nice office n doctors!!!

Dr. La Motte and her staff by far the best pediatric office in town!