All Star Swim Academy

My girls have been attending here for a little over 2 years and have become great swimmers. My 2 year old joined in earlier this year and he is having a wonderful time so far. I would highly recommend to any parent wanting their children to receive quality lessons!

We found this place 2 years ago, and it has been no looking back since! It is clean and very organized facility. But more importantly, my child is learning lifetime skill from best in Henderson! Instructors are super nice, skilled and compassionate.
Ms. Fay and Ms. Katrina along with other members are very friendly and accommodating.
We love the swim meets that provides an opportunity for kids to learn and show off their swim skills! at the end of swim meets it is a celebration when all instructors compete and kids cheer for their teachers!
Love this place, clean, safe and freindly!!! Members for life!

I think this place is more of a baby sitting location, where there happens to be a pool.
I’m sure they are great with kids. And I am confident they are great at separating you from your money.
Outside of that, I was less then impressed.
I had 2 kids that wanted to get on a swim team. The swim team recommended they go to all star to learn the different strokes. (Keep in mind both my kids can swim, and actually even surf)
After I paid… for an evaluation. They literally told me it would take 60 lessons before my kids were ready to learn any strokes.
When I said that was unacceptable, they refused to budge, and refused to teach my kids any of the swim strokes until I completed their system
When I tried to just quit they wouldn’t give me back 50 bucks for each kid, because it was an insurance fee…
So I paid 100 bucks to have someone tell me they needed 60 lessons to teach my kids to put there head under water and blow bubbles before they would teach them any of the stuff I asked for.
Once again… for 2 boys who spend the majority of the summer surfing… in the ocean…

All Star is great with the little kids just starting out. We did baby class with parent in the pool and was fabulous. Katrina work with us to get a class to fit our busy schedule. I would highly recommend All Star to any parent.

I’ve literally watched my son in 2 short sessions start to learn to swim Mr Billie the instructor is one of the best! My son actually loves to learn because the instructor is so attentive. Definitely recommend this place! They don’t try to upsell you into other services and all the staff is very pleasant and they keep the facility squeaky clean!

My daughter has been going here about 3 – 4 months now, and it has been the best decision we made in choosing a swim school for her. My daughter loves her swim class, and most importantly she has learned so much in the short time she has been here. The staff is very friendly, they are organized and the facility is clean!

Thanks to previous Unilocal reviews I enrolled my now 7 ½ month old up for classes when she was 6 months old. The faculty is clean and instructors are nice. It has definitely become more crowded now that we are closer to summer but despite that, the service and facility is still kept in high standard. Wish they had another facility has this location is over a half an hour drive for us, but you do what you have to, to be at a quality place.

I absolutely love All Star Swim Academy! Both of my daughters 5 and 3 have been attending since last summer. We started with their swim clinics and never left. Both girls have progressed far beyond what we have expected. The owners, Fay and Katrina, along with other staff and swim instructors have always been so friendly and understanding. We often miss a class here and there and scheduling a makeup was never a problem. Thank you All Star!

We started with a gift certificate to try the parent and me (baby) swim class. We loved it and now signed up for the weekly class. They take time to let the parents know what to do in the class and I never feel rushed. The front desk people are really nice and helpful with any questions. Definitely recommend for new parents with babies 6+ months

Their make up policy is great. Originally, we posted constructive criticism about not getting feed back; in doing so we rated it 4-​stars in that we were just being comparative with another school but were very surprised to see the management took our comment to heart and implemented progress reports. It only makes sense to update our review accordingly.

Signed up our little one about a month & ½ ago & she loves it!!! First time having swimming lessons & is now always eager to go every weekend. Front desk people are so nice. Instructors & everyone else that works here is also awesome! Hubs did a good job picking a place for our daughter to go to. He must’ve done his homework. Haha! No bad experience so far! I highly recommend checking out this place if you’re looking around for your kids

My 3 year old daughter has been participating in the daily summer clinics and has progressed TREMENDOUSLY since last month. She started out crying the first few days at the beginning of each class, but thankfully the staff and her AMAZING teacher (Kristen) were so kind and patient with her. After 3 – 4 days, she was actually happy to go to swim lessons. Her confidence in the pool quickly improved… just as the staff assured me it would. She’s passed almost all of the level one skills already! The all star team are true professionals that care about students… I see it every time I’m there! It’s a wonderful choice for swim lessons in Henderson.

We had a bad experience with another swim school and so we found All Star Swim Academy. I have been taking my son to this school for over a year now and can’t be happier. The owner Katrina is great and professional and Faye is kind and compassionate. We had a minor incident that happened at the school (no fault of the school) and Faye went above and beyond to help us. All of the instructors are top notch. They have many classes to accommodate different schedules. Their approach to swimming is a gentle approach for children which I love. The facility is clean. The staff is professional. They seem to care about all of their customers and do what they can to accommodate everyone’s needs. They take into account each child’s specific needs and not just a one size fits all mentality. I love this school and they treat everyone like family.

My son started lessons at Water Wings and we had unfortunately a very bad experience and he went backwards with his swimming– to the point of fearful and tears every time we had swimming. We took a break and then started at All Star Swim Academy when they first opened. The Managers were very nice and discussed a plan and helped us get situated. It took some time but they helped my son get over his fears and my daughter started there as well as a baby. My kids are now 3 and 6 and continue to get bracelets and move up. They have lots of times available that work with our schedule, swim clinics during breaks and summer and also occasional swim meets that my son can’t wait to try. Teachers all have been very good. I would highly recommend. Very family friendly and even a play/​tv room if needed.

I have 2 issues with this establishment. First the owners are unprofessional. Second this place is a money pit. If you’re child is over 4 years old you will probably be happy. Otherwise beware!!! My 2 ½ year old has been in classes for 2 months now and hasn’t learned a single skill he didn’t start with already. He loves to go and be there. But if you expect you’re child to learn anything it’s going to be awhile. You get 5 minutes total instruction weekly (10m if you’re very lucky) in the group classes offered. Which is fine if a small child can learn something in 5m once a week. Since this was not working for my child I called and asked if there were any other classes or private lessons available. I was told no. And private lesson are not recommended. Plus they are only offered 3mo out of the year during slow season. I then inquired how many lessons I had left (you pay monthly) and was put on hold. When someone returned I was told the next day was the last lesson I paid for and they said «we do not think this is the place for you’re son». Even at this point I decided to think about it and I said I would call back the next day. But I called the day after and informed the woman who answered I wanted to end the lessons. Big mistake! I was told after 2 months I had unrealistic expectations for a child to learn any skill. And my son only had 2 lessons in a non mommy and me group class (which Grandpa took him to). I guess he wasn’t suppose to learn anything the 6 classes prior? I was chastised and lectured and spoken to with such disrespect I actually said «I did not ask for you’re opinion» to make the woman finally stop speaking to me in that manner. Which I was then hung up on. This was uncalled for. So I called back. Another woman answered. I asked for the owner and was told Faye was the owner who I had spoken with. Then that woman (no name) said she was 2^nd owner and hung up on me before could say a word. I am in total shock. I cannot believe I took my child there and how anyone who is concerned is treated this way. It’s the «pay and shut up» attitude. These owners should be ashamed of themselves. It’s a puppy mill mentality. They do not actually care if you’re child learns to swim.
*UPDATE…concerning the owners response below I am very disappointed. I was not abusive. It been quite the opposite experience. I do agree there were a couple times we asked for make up classes when grandpa couldn’t make it. Saying you bent over backwards may be a bit much to say. But that does not change the entire experience or problems. Repeatedly saying and insisting I’ve never been there or stepped foot in the facility to observe my son is a big problem. It’s a lie and direct example of why I wrote this review. You have no idea what is going on. First I was there to sign him up, I was present and took pictures of his first lesson, and I stopped by on several occasions to observe any progress. The entire basis of why I am unhappy has no merit. You’re behaving as you did on the phone before you hung up on me. I had to call and ask my son be moved up from a class with 6 month old’s so he could actually learn something! That is the only reason he was advanced forward. That’s also when my son’s father took him and was present in the pool to have him moved up. I am very aware of the situation. I appreciate the full refund. But I didn’t ask for that. And it’s not being done for my benefit. But for anyone who reads this review. I hope you make positive changes for the other parents in you’re school now and in the future after this review.

We enrolled our two year old in their parents and me class. It has been great every time we come. Faye, front desk person, is welcoming and friendly. She greets us when we come in, rewards stickers to our son at the end of his lesson, and is always helpful on the phone.
We are doing drop in sessions, so we have different teacher every time. All the teachers so far are great with toddlers. They keep us busy with exercises and skill lessons throughout the 30′ class time.

What I love about this place are three things:
1) The owner: Katrina. She is running a very good business. She is extremely professional; she remembers her clients and their parents. I see she has implemented
a lot of 5S and Lean concepts (even if she does not call them this, I can tell.)
2) Cleanliness. The pool is clean, the changing rooms and bathrooms are clean.
3) Professional coaching staff. Every coach my daughter has had (3 to date) has been both knowledgeable and very safe. This is especially key for me when it comes to infant and toddler swimming.
Other benefits: Swim diapers & swim accouterment (ear plugs, etc.) for sale up front; stickers on the way out; play area for little ones; underwater photography; family swim open on Saturdays; good location for Anthem communities.
Happy swimming!

Very mindful, professional and fun! Kristen teaching the Parents and Me class is amazing! You will find yourself singing along and your kids happy to blow bubbles in the water and already starting to plunge underwater and kick forward.
My daughter is such a huge fan of the water now, I just pulled her kicking and screaming from the public pool as she cried to get back to it. The pool has become a highlight of our week!

My friend highly recommended the school and we have been so impressed. Our teacher is Miss Savannah and she is patient and kind. They really do adhere to a gentle touch approach. My kids would not even put their faces in water when I tried to teach them but they are great at cooperating with their teacher and really have blossomed with the format. My son started at age 3 and my daughter started age 5. They do a discount for additional family members. The location is a bit of a drive for us but to find a safe and welcoming space for the kids to learn water safety and to have fun in the water is so worth it. The make up policy was easy for a class we missed and they try to work with you on scheduling. Very happy to continue here.

What a wonderful experience!
I came here today to attend a birthday party. It was such a great experience. The entire facility was reserved for the party and the pool was open for free play.
The staff was very friendly. They performed life guard duty as well as cut the cake for the birthday boy. The staff served the guest with warm smiles.
Only reason I didn’t give it a 5 star is because I felt music could’ve been available to lively up the festivities. It was quiet in the pool area and some music would’ve been perfect.
Overall, this is a great place to have a party during the hot summer days in Las Vegas.