A Sky Blue Pool Cleaning Service

I had employed Sky Blue for over five years and their service went from just average to atrocious in a short period of time. They used to be very unreliable in what day they showed up. They fixed that problem by showing up on the designated day, but just not bringing a properly trained worker to perform the maintenance. The technician was not «lazy» — I truly believe she was not trained properly. My neighbor tested my water and it had virtually NO chlorine in it, was short on acid, and short on salt (it is a salt water pool). I had a «second opinion» from Leslie’s Pool Service confirming the initial results.
When I called Scott (SB owner), he indignantly said his technician had to leave the premises early due to becoming overcome by an uncontrolled substance (at 9:00AM!). WTF, over? Anyway, he was not going to tell me this unless I contacted him, so my pool was going to be chemical deficient for a full week, even if it was performed correctly upon the following visit. His condescension and strange claims had pushed me over the edge. So he is history. I now have a great service that is doing what they are supposed to (and charging $ 15/​mo. less, too!).

DO NOT USE THIS SERVICE!!! We have no idea how to take care of pools (this is our first) and so we trusted Scott and his company to take care of us. BAD IDEA. This has been our pool service for a year and we were on vacation and came home to find the pool level very low. We contacted Scott from Sky Blue and asked him what could be causing the low pool level and he replied rudely that «they dont manage water levels, thats all up to you.» We asked him about our autofill feature and he said «theres no such thing». We knew he was full of s*&t right there because we may be ignorant on pool management but we do know that we have an autofill feature. We immediately hung up the phone and contacted a second opinion (a friend that works for corporate casino pool management) We have just found out that we are going to have to shell out over $ 1000 dollars to fix the incompetence of Sky Blue. Valves were turned the wrong way, the skimmer was shut off, and our pool lights are no longer working most likely because the ph levels in the pool were too acidic and water ate through. Also our filters pressures were through the roof. Most likely due to not being cleaned (the filters were only a year old so we know its not because they are old.)They are supposed to be cleaned every 3 months. There were multiple leaks. Also our salt cell system was mismanaged and has to be replaced. These are just SOME of the things found wrong. We just assumed everything was fine with the pool. Never did Sky Blue let us know our filter system was about to explode or anything else for that matter! UGH!!! Good pool cleaning guys are hard to come by, especially in Vegas. Very sad. Its all good though, because I believe in Karma and Sky Blue has theirs coming :).
Learn from us… DO YOUR RESEARCH FIRST!