Sonic Car Wash & Lube

I went here after reading the reviews, while the staff was friendly, the car wash was not good at all. I went for the $ 39.99 Mini Detail deal for my Range Rover. While I was outside watching the guy drying the car, he did all the door jambs, conditioned the leather seats, and wiped all my wheels, and lathered them up with armor all.
When he told me it was done, I walked up and and said can you also clean all the dirt around the trunk, and he did immediately, but did such a poor job on it, that I asked him if I could borrow the rag, and started wiping it down myself. After about a half hour of me wiping down all the spots the guy had missed, I kinda wished I lived in a house, so I could wash my own car in my driveway.
Finally I was ready to roll, and another staff member comes running outside from the shop asking me if I got all my floor mats, which I had not noticed that my OEM mats were missing due to the all-​weather mats I had placed on top to protect my factory mats. After bout another 10min of looking they found them.
I won’t ever go here again.

The worst service I’ve ever received @ a car wash. Decided to get a quick wash on my lunch break (bad idea) what should’ve took a few minutes turned into over 40 minutes. Soon as I pull in the gentlemen was having a personal conversation and took over 10 minutes to greet me and ask which car wash I would like I chose «platinum» mind you I only go to hand wash since I have a luxury vehicle. Now it’s time to pay… I picked a few extra items like air freshener and washer fluid. On the way to the counter you have to pass the restrooms which stink and they keep the restroom doors open. I get to the cashier display my debit card and she says «do you have cash?» I reply «no» she then went on to explain she doesn’t think the machine will work. She tried it twice to no avail. The cashier hands my car back and says «you have to get cash». Why not let customers know your debit card machine is down before you wash their car? Now she is asking me to go across the street in 6inch heels and visit a broke down random ATM at a Hess gas station. «Those machines charge a fee» I said she just shrugged and said «I’m sorry»… I do not use random ATM machines they are known for a lot of fraud and since I’m in the banking business I see it happen everyday. None the less I had to start my journey to the ATM walk pass my car and get charged $ 1.75 (ATM free) $ 3 Chase (my bank fee) to withdraw my own money. I marched back to the cashier and paid. I finally get into my vehicle and see the gentlemen washing my car left their cleaning bottles on my passenger seat and had to return them. In case your wondering YES I got back to work late. I use almost an hour getting a car wash. Save your money and go else where. The service is nun and void in this place!

This was my first and last visit to this business, here is why: First, the technician that did my oil change was very unpleasant… I get that he probably did not want to be at work the day after Christmas, however do not take that out on your paying customers. Secondly, the computer was down so I was not able to get a printout of the services that I received… so I did not know if they topped off any of my fluids or if they added air to my tires. I was not extremely bothered by the fact that the computer was down, however I was expecting the technician to at least tell me, what if anything other than my oil was serviced. Lastly, I was told to go inside to pay, but when I went inside the cashier made me wait until he finished fixing his coffee… that was the last straw. Finally the cashier came over and told me my total and told me to sign the receipt, after which I picked up a business card that was on the counter and found the name of the general manager… I asked the cashier where Oscar Silva the General Manager was and he told me that he was in the tire shop. Only when I asked for the GM did the rest of the employees begin to treat me with some courtesy. After I finished paying for my oil change I went to the technician to get my keys and when I got to my car (which was left out on Peninsula Blvd)…I noticed that my driver side window had been left down… what if I had something valuable in my car? After this experience with the staff of the oil change portion of this business, I could not fathom the thought of having these same people wash my car… I just wanted to leave this establishment and never return. Sonic Car Wash & Lube you have lost a potential repeat customer… your business is based on recidivism, so if a customer has a bad experience even once… you lose out.

Went to Sonic to have a car that we were selling completely detailed. They did a really, really good job. I worked at a car wash when I was in high school and have some experience with detail work and I could not find anything that they missed. Prices are very fair and the detailing service took the amount of time you would expect it would take.
I will definitely continue to bring my vehicles to Sonic for detailing services.

Pretty nice facility! Nice waiting area/​store to wait as your vehicle is serviced, offering auto everything, air fresheners, interior mats, ect along with some snacks, and beverages.. Opted for the $ 16 wash, and the car looks great. Knocking a star for no ATM or cash back on debt cards.
Update– The car looks great, really impressed how well the car came out. It was filthy, and have had to request a rewash other places in the past. Not here.

I’d say I’m very disappointed with the car wash. I hv choice the deluxe wash which is 24sth +n i expect it’s a good experience cuz the I have read a few reviews on Unilocal.
N then I got home found the spokes area they didn’t wipe. I don’t think they even hv touch it at all… then I hv to clean it myself .
I don’t think I’ll go back.
I should hv check it before I leave but I was in a rush.

Would have given 5 stars but the black cashier woman was super rude. I asked her to give me change for a $ 20 to give the guys who washed my car a tip, she acted like I asked her to donate her kidney. Sorry fellas, next time no tip and you can thank the front desk lady with the braids.
Other than that the facility is clean. They did a great job on cleaning my car after all the salt and grime from the snow. I got the middle grade wash. I’d go back if the front staff was better. I type as I listen to her talk on the phone is a super non professional way cursing and talking about food.

Definitely had a positive experience here. Staff was helpful, I liked that they had a Starbucks, and my car looked great. Will be back!

This was the best wash my car ever had. The shine on the exterior lasted for over a week! The staff was friendly and polite and the building is immaculate. i don’t know what products they use that kept the shine on my car lasting so long, but I am coming back!

Great Car Wash and courteous staff.!! Beautiful and clean waiting area with coffee and free wifi. I will definitely come back again.

Amazing job on my new Porsche Panamera… Staff were absolutely wonderful and the place itself looks like a superSONIC car wash of the future. I will definately return there to have my car washed and detailed
E. Joseph

My car has literally never looked so clean! I received great service too. Plus, there was a great waiting area with free wifi, Starbucks coffee, and a place to view my car going through the wash. Would definitely go again!