Goodyear Auto Service Centers

I had a fair experience with this place. I made an appointment at the last minute to have the oil in my Honda Civic changed. I also arranged to have the tires rotated and the wheels aligned, for free. When I arrived, I was checked-​in and the work started within 20 minutes. The customer service guys were very nice but the mechanics never spoke to me, which I found to be unpleasant. They were able to change the oil but there was an issue with the elbow joints on the tires. They told me they had been severely worn out and needed to be changed ASAP. They wanted to charge me almost $ 700 in parts and labor to fix it. On top of that, they claimed they couldn’t rotate my tires because the last person who serviced them had jammed the screw into the rim of a front tire, so the tire was essentially stuck. The customer service rep gave me a run-​down of the costs and services that would need to be done just to rotate the tire, a service that was originally FREE. In addition, he mentioned I needed a new air filter (when did that become apart of an oil change?). I did not believe him at all, everything seemed very sketchy so I declined. I really did not like the fact that the service rep was explaining this to me. I would have appreciated if the mechanic took the time to tell me exactly what needs to be done and why. The mechanic would walk away as soon as I came out to discuss my car. When I asked another rep whether it was safe to drive my car, he called the rep I was working with to answer my question but he could barely tell me anything. Lo and behold, I go to a local repair man who inspected the elbow joint issue and confirmed that it was worn out. Not only was he able to repair the elbow joint for cheaper (about $ 500 less) but he ALSO rotated and aligned my tires. There was absolutely no issue with the screws in the tire. I don’t know if the people at this location are just lacking sufficient knowledge or trying to discriminate because I am a woman, but whatever it is, I won’t be returning and I would not recommend it to anyone.

The GoodYear franchise is 2 for 2 in my book which means they are batting 1000. I say this because back in February 2014 my car was one of the many victims to a grenade (pot hole). I shredded a tire and damaged another the day before our last big blizzard.
I decided to take my car to the GoodYear in Clark NJ and they took care of both me and my brand new Accord EXL with quality Customer Service.
Fast forward to the last weekend of the year 2014 and I hit another grenade. This time it occurred in Long Island so I took it to GOODYEAR at
101 N Franklin St
Hempstead NY 11 550
and they went above and beyond to accommodate me. They did a full inspection and showed me what needed to be replaced or repaired.
I ended up getting 2 tires at a discounted price and for a nominal fee they also threw in warranty for all 4 tires.
I am glad I found this location through Unilocal.They are only 15 min away from my home and I can rely on them for more than just tires or an oil job because they are an auto repair shop.

I don’t write many Unilocal reviews but I have to for these guys. I went in for a simple oil change months ago and took them around 90 minutes. I was the only one there. Also after the oil change they tried their best to «recommend» additional services for my car. I know a bit about cars but these guys tried to rip me off. Just avoid them and go somewhere else. They try their best to get at gullible individuals. AVOID EM!

Service was prompt… About 45 minutes for an oil change and tire rotation. Techs were friendly, but I had to knock off two stars for the typical attempted «upsell.» I came in with an appointment and online deal for $ 33, and the tech came with a dirty cabin air filter, and recommended it be replaced. He said the windshield wipers are not streaking, but «they’re looking worn,» and he recommended a fuel system cleaning on a brand new car with only 17,000 miles. Total estimated price for the «add-​ons…» $ 120. I politely said «I’d like to stick with the service I came in for, please,» and thankfully he did not attempt to push anything more. Make sure you know what you want when you come, check online for special prices, and resist the sales tactics.
Finally, the tech said they did not perform the tire rotation that I requested (and was promised for free via The promotional deal on their website) because the tires were worn evenly and «did not need rotated.» I don’t know if this is a legitimate answer but I would have preferred they be rotated if that was the service I requested. I’ll ask my car-​savvy friends if rotation is a requirement every 15,000 miles or only if wear begins to occur unevenly.
Overall, quick, pleasant experience. Just be savvy when you go in.

If you ever need your car worked on, or need new tires. If you care anything about your money, then dont go here. They are a bunch of con artists. The two times that I have been here they have made up problems that my car did not have. I am a certified mechanic, but no longer have time to work on my car. They will purposely put a nail in your tire, just so they can charge your $ 40 to put a patch on it. They charge about $ 160 for a wheel alignment which only costs half of this any where else. They then become pushy if you dont take their road hazard warranty. After the damage was done, I paid $ 500 for the most cheapest two tires installed. Do yourself a favor and go down the block to Pep Boys.
I will never go here again. Watch out for the service manager too, he will make you believe that your car has soo many problems. I did not have a nail in my tire before I came in here, but I did when I left.