Wells Fargo Bank

I love wells Fargo with all my heart. I’ve been with them for 17yrs and i’ve never had a problem with them. The tellers are very Nice nd the bankers are always there to help. I have a nice banker that i do business with his name is Elijah. Hes helped me though a lot of tough times and always solves the problem i value his help

In fairness. Some of the tellers, the other ladies and guys in their boxes are really good, sincerely helpful. It’s just that this week, the line was a really long one. The handicap area left two old people waiting a long time before the banker attended to them. We had to complain to the lady who happened to be a manager, a Chinese lady. She responded without any inch of customer service in her. She sort of said that with the number of people lining up, they have to prioritize which one is important, she also said that there is one that is in-​charged in the handicapped area. We both saw that there was no one. The banker in-​charged was also in the same window with the rest helping the customers in the line. The banker was also talking. The manager went to her box and I believed called the attention of the in-​charged which in minutes speedily returned and gave the man his money. iRONically, two staff were aready outside the door welcoming people to the bank before they have even entered the place. What a complete opposite from what the manager showed us in how she even uttered her words. It didn’t reflect the customer service her staff are trying to put up with. Hope somebody higher than her could give her a good coaching. She needs some refinement.

Normally I have a great experience but over the last couple years it has gone down! I now drive down to the state and Stetson welsfargo because they actually do their job… Before this decision I had to call 3 times and even after the last call I did not even get a call back regarding a 401k roll over. Which you would think they would want that kind of business… I no longer go to this welsfargo unless Im going to the drive up ATMs!

Unfortunately hemet wells fargo has gone wrong. Last year they messed up our new debit card issues. This time they messed up again. Our checking account number had been compromised so we needed a new checking account,.We never received our new checks, went to the branch and found out the checks were never ordered. How can a checking account be opened with no checks ordered.DUH.The associate at the door was so polite and courteous it was scary, the banker didn’t seem to be interested in our concerns, didn’t even look at us in the eyes when talking, kept saying is there anything else,.I think his k-​mart tie was too tight. Then he goes into the back to get something, doesn’t come back for ten minutes. Uggg, If I thought that any banks were better I would take my $ 500 and go elsewhere.

the smell hits you like a Mike Tyson uppercut as you walk through the door. The power of the odor of Hemet is intense.
And it doesn’t get any better.
It reminds me of the movie Idiocracy.

I have an account with Wells Fargo. I had someone borrow money from me and they were going to Wells Fargo to deposit what they had borrowed. I told them to give them my name and address and they’d look up my account. (I do this all the time… because yes, I am a generous person.) This location wouldn’t look up my account. I had to tell my friend my account number on an unsecure phone line. Giving out an account number SHOULD NOT have to be done to make a deposit. A withdrawal… hell yeah! But who wants to give out their account number??? Stupid flippin bank. Makes me want to leave Wells Fargo all together. I understand if there was someone with the same name and address that had another account number but since that has never been a problem, I don’t know what the big deal was.

I have a business account here so I am not in here much but the service is always wonderful. All of the staff are very friendly and even when there is a long line it tends to go fast. Plenty of parking which is always a plus.