Roto-Rooter Plumbing & Drain Service

I Called out roto rooter Hemit to clear a main line drain. I had it fully exposed easy access. The tech came out wanted 250 to clear it. I said Ok. another tech calls me back saying we need to Hydro Jet for and additional 750. I declined because I knew it was an easy fix. Call another plumber He snaked the drain in ½ hour for $ 150. I feel like they were trying to scam me with a song and dance, plus I’m out the $ 250.

After a very good experience in the past, I had these guys back for a new plumbing issue and they were great again. On time, knowledgeable, clean and efficient.

We have a drain problem and contacted them for assistance. These people worked for two days to discover the problem and showed us where the major issue was in the pipeline. I have never seen two guys work (Alex and Mario) so hard to please the Customer. Each step in the process we had the opportunity to review with them so we can understand the problem. It likely I will hire them to fix the problem in the pipeline. If you need plumbing, services call these people FIRST!

The Technician (Pete) came on time. He knew what he was doing. Shopped around for estimates the day before. Other companies were about $ 200 Dollars more. In the end, the price he estimated is the price I paid.

Allan came out within 45 minutes on a Saturday. He was courteous, detailed & professional. 5 stars!

I called Roto-​Rooter and received the best service ever! On time, fair prices and the serviceman Joe even cleaned up my tub and shower for me before he left. Very professional and honest.
Jim G

I don’t even know where to begin. I am a property manager in San Diego. I manage a property in Murrieta that needed the septic tank pumped. JR (a technician with Roto Rooter) showed up on site and gave me a quote for the work to be done: Jetting the drains and pumping the septic tank. After he jetted the drains and pumped the tank he told me that I needed to replace the drain lines. WHAT? Then why did I just spend $ 450 for you to jet them? They never restored service for the two bathrooms on the property and I ended up having to call another plumber (Jose with AM PM Plumbing did a great job) after I had already paid Roto Rooter $ 1000! They told my tenant, my supervisor and me different stories of why they did not finish the work, none of which added up to anything other than they wanted to get as much money out of us as possible.
Bottom line, these guys are shisters and will try and rip you off. I very strongly recommend using a different company.

On this Sunday, I came home to find a leaking pipe in my garage. I shut off the water and called some friends for plumber referrals. I called the first referral but no one answered/​just voicemail (and I’m still waiting for a call back.) Anyhow, I called the second referral which was Roto Rooter as my friend told me he used them on Thanksgiving Day when a similar situation happened and they weren’t charged extra for coming out on the the holiday. Doesn’t look like I was charged extra for weekend servbice either which is nice. Anyhow, they committed to have someone there within 2 hours and said they would call when the tech was in route. They did just that and he was there within 1 hour of my initial call. The tech, Saul, was very polite and professional. He said the matter would be fixed within the hour… and it was. I was very pleased with their services.