Ramona Auto Body

Great customer service and quality work. No complaints here. Everyone from the manager to mechanics were friendly and helpful. Got my husbands truck running and looking great!

I have absolutely no complaints about these guys! Customer service was AMAZING from start to finish! They kept me in the loop every step of the way and they finished four days ahead of the scheduled delivery date. They even waited 15 extra minutes for me because my ride was running late. The quality of work was outstanding, my car looked just like it did the day I drove it away from the showroom. Thanks guys, you’re truly amazing and I will recommend you to all my friends.

I have a small truck that has to be put together again. It entitles the right fender, the front grill lights, radiator, fan, drivers side fender and so on. I have all the parts.
I went to Ramonas and waited till a fella came out and viewed my problem. After telling him that I had all the parts and just needed someone to put it back together, he mentioned if I wanted it painted. I said ok, «how much to get it painted?». He told me,
«4,000.00 «. I asked «why so much». He said «If you want it done right that’s how much it’ll cost» I then ask him to tear up the entrance sheet I had filled out and said goodbye.
It was just a 1987 S-​10 Chevy truck. Go figure!!!
What does that tell you about this establishment?

i had a pre-​primered bumper painted at this place. the service was fast, and the paint job looked good. good, not perfect. When i picked up the bumper i noticed there were some marks in the paint job. definitely looked like someone just raced through the job, or maybe it was the new guy getting some time on the spray gun. but since it was a bumper, i accepted the part anyways. They charged me fair (around $ 300 if i remember correctly) and only took about 3 days turn around. I would consider going back, but would be slightly hesitant.
side note: the receptionist seemed very distracted, and didn’t see like she took her job very seriously. probably a long time employee that has lost the customer service mentality… sorry just my opinion.

I’ve taken my car here twice now for service after being hit and I must say they do an exceptionally good job. I had a couple of bad experiences in town with other auto body shops but they have more than made up for my bad experiences elsewhere. they make your car look brand new when you get it back and there are no issues afterwards. everyone here is super on top of everything and you get your car back quickly with very little hassle if any at all. I highly recommend anybody who drives a higher and vehicle to only come here to get your car fixed.

Took a month to close a fender bender case. Added charges to my insurance company. The place is pack. Calls are ringing off the hook. They lost my phone number. Captured a fax number (caller ID). Did not call me because they could not. Plus too busy anyway. Told me little or nothing about what they did + it had nothing to do with my fender bender + would not say why. Just say «that’s the rules». I’m older than them + never heard of these rules. Ever. Maybe they running a car fixing SCHOOL there. They wouldnt tell you if they were. Said they repainted my whole car (idky) + they did not. They never returnered my $ 750.00 deposit, either. I used them because they were on the approved list. Too crowded. Toooo insane. When you there, Ramona or that Enterprise, (both packed,) you wait and wait. Its always too busy. Packed. You never talk to a worker. Just a representative of the worker. If yer insurance covers car rentals, they take you to another long line, on Sanderson. At Gosches, Enterprise, I wound up with a Nissan Sprite. Not freeway safe. For your rental car, you can go to the longest line in the world, (or the good one on E. Florida St.!) Because the Sanderson location has no cars. Long lines with no cars availble, I got stuck in a min mini mini golf cart car for the whole month they did my bumper. A 2 day job. Go for rentals, if it Enterprise, to the Florida street location. Its normal people from Silicon valley there. (Their computers dont crash even.) Its near the Sizzler.

I was a little skeptical about having any kind of body work done because all auto shops get a bad rap, but I was pleased to be wrong. For me, I wanted quality over speed, but I feel that the turn-​around time was rather quick. They did an excellent job, you can’t even tell there was any damage, though I have no idea how they were able to match the paint so well. Every person I spoke to at this location treated me like I was a valuable customer, especially Shannon in the office. I received daily texts letting me know the status of my car and even got a personal phone call when there was a delay from the manufacturer.
I highly recommend this auto shop.

I was in an accident on dec 1,2014 got home and called my insurance with Hartford thru AARP the represative gave me the number to this body shop to call first thing in the morning. I got up on the morning of the 2^nd of Dec called them around 830 9am
they were here by 10am to tow my car to their shop for the estimate. They kepted me updated on the progress of my estimate. Very helpful and very nice when i had to come and collect my belonging out of my car. I have to say I will recommend them to anyone that i know that needs a auto body shop as they were the greatest people Very nice and great customer service. from the Tow truck driver up to lady in the front office and the man that did the estimate. Thank you all for your kindness and help thru a very hard time for me. YOUR GREAT

My boyfriend was in a collision and had his car repaired at Ramona Auto Body. I was ASTOUNDED!!! His car looked brand new. They did an AMAZING job. They repaired the damages and painted his vehicle. Plus, they are affiliated with AAA, so you get a discount as well. I was MIND BLOWN!!! Great quality and service!