Bill’s Locksmith Shop

I am really impressed with Bill’s Locksmith service. I called today as my locksmith cancelled on me for an eviction at the very last minute which was a complete disaster. I called this morning at 9:30 for an emergency lock smith. The employee who answered the phone was great and said he could be there in twenty minutes.
Arlo was incredibly pleased with the job he done and how quickly he was able to get there and perform his work. Definitely will recommend this business!

They re-​keyed my locks at my antique store AND made a second coded key for my car!!! Same day service!!!

I recently moved into a new home. It was a flip, and I only received 1 key for 1 lock in the whole home when I moved in (no mailbox key other). So I called around to a few locksmiths, and was shocked by the pricing — MAN that’s an expensive service!
Anyway, because of the cost, and because I didn’t know which of the community mailboxes was mine, I wound up procrastinated on getting the locks re-​keyed and — as was only fitting — managed to lock myself out of the house.
Well OK — looked like my hand was forced, so I started calling locksmiths. The «re-​entry» fee was even more expensive than a normal service visit, but I figured it would work out if I just had everything done at once. Next problem: it was 4:30pm and most Hemet locksmiths started charging a penalty at 5pm. UGH!
So I finally called Bill’s Locksmith (which is actually owned by Charlie), and he was willing to come out and do the service with no added fees, and re-​key the whole house. So I schedule the call, and then as luck would have it I managed to get back into my house :) Charlie seemed happy for me, and seemed to have no qualms with losing a $ 200 service call, so I decided to use them to re-​key the house.
Only now, I had the bright idea that I could two locks in to him (for about $ 20 — $ 8 for a key, and $ 12 to change a lock core) and have keys made which might match all the other locks. Good for me — not so good for Bill’s. So I did that, and Charlie happily provided the service. Except then, while he was doing it I realized that there were probably 1000 copies of the keys to my house circulating from previous owners and so forth. OOPS. (Yes, this was not my finest two-​day stretch intellectually. All I can say is that I was a new homeowner who was tired and distracted).
Soooooooo… time to schedule that service visit after all.
In the end, I had Charlie come out to re-​key all of the locks. While at my home he provided great and timely service, communicated well, and didn’t even charge me for the work he’d done in his shop (which should have been about $ 20, and which by all rights he could have, since it was my fault for trying to be cheap in the first place lol).
I’d highly recommend this shop for their understanding, competence and willingness to provide service at times that other locksmiths in the area would not without an extra fee :)

I went to their store on Florida street for some help with a lock The guys there were very helpful. Gave me some ideas on what to do If i ever need a locksmith I will be using them that is for sure. Get customer service and very friendly place and easy to find

I went to this business on Saturday, 6−25−11, to get duplicates of 4 keys. A man and woman helped me, but they did not have the blanks to make any of the keys. They offered to order the blanks for me on Monday and have them for me on Wednesday. I told them that would be fine, as I was heading out of town on Friday.
Despite promising to call on Wed, they never did. They also did not call on Thurs. Undeterred, on Friday morning, I stopped in to get my keys made before heading out of town. This time another employee was there, a young man with long hair.
This employee was much less courteous than the other employees had been and seemed put out by my presence in the shop. He told me that he did not have my blanks and, in fact, had not even placed the order!
He explained that the company saves up all blank orders until they have one hundred dollar’s worth, so they don’t have to pay a shipping fee for the order. I told him what had been promised to me by the other couple. He did not seem to care and just said that the couple should have told me the order would not be placed for months.
I left in disgust and drove a few blocks away to Desert Lock and Safe. They had all the blanks in stock and made my keys on the spot. A lesson learned… I’ll never step foot back in Bill’s.