Animal Medical Center of Healdsburg

I have taken pets to Ben Baldwin for about 30 years. From the very beginning he has done wonders with my dogs, cat and cockatial. The only time I don’t take them there is when they have an emergency on holidays or off hours, which seems to happen more than I would like, then we have to travel down to Santa Rosa to the Pet Care Animal Hospital. who have also been very good.

Dr Baldwin is an evil sadistic person who seems to enjoy harming animals and people. Unprofessional, insensitive (understatement) and has zero compassion.

Dr. Ben is a wonderful vet and I trust him completely. He is committed to the well-​being of his patients and is honest, direct and reasonable about what needs to be done for their care.
We recently needed to euthanize our sweet 12 year old cat, Mimi, who was very sick. He was very gentle with her and kind to me (I was a wreck!).
Ben also spent time at the Healdsburg Animal Shelter in a special program that brought him to the shelter to treat the animals rather than requiring the animals to be transported back and forth to his office. I was impressed that he was willing to do that.
The office staff is great too. Thank you Elaine, Darryl and Laurel for your caring attitudes and support.

I have been taking my animals (mostly cats) to Ben since I moved to
Hburg from west county. He is intelligent, no nonsense as others have stated, available, and caring. I had a really sick kitty and we went there or spoke every day for a week. He called me back every single time to reassure me. My cat had been to vet ER and was treated well but it was under Ben’s care that he got truly better. He euthanized a cat for me too. He made it painless for the cat and tolerable for me. I trust his judgment and advice above all others. He’s been a vet forever and still thinks outside the box. He doesn’t overcharge you or do unnecessary tests just for money. Wouldn’t go anywhere else. :-)

Dr Baldwin is amazing. My family has brought our animals to him for at least 10 years, and now I take my dog and cats. He is fantastic with animals, including my very shy dog. He’s even made house calls when parents’ dog was very sick and couldn’t be brought in. Laurie and Elaine are so sweet and helpful. As long as they’re in business, we won’t take our pets anywhere else.

I don’t know who is worse. he or his receptionist wife. He is cold/​business like as others have stated. His wife is a pure jerk. They make quite a pair

I saw Dr. Baldwin for my cat who had an ear infection. He’s strictly business, nothing more, which is fine with me as long as he takes care of business. That being said, I called and left a message asking if I could possibly get a tranquilizer for my elderly cat because I have to take him on a long drive (they didn’t answer even though it was during business hours). I thought I would receive a call back later on in the afternoon… nothing. Thought that they would call first thing in the morning… nothing. Called back and they were closed at noon. They give you an option of paging the Dr. and he «will call you back»…I did that and have have not heard from him. Bad business practice. I am not impressed and am glad I am moving out of Healdsburg. If my cat doesn’t make the drive because he is stressed I blame Dr. Baldwin.

The only vet in Sonoma County we trust with our pit bull mix is Dr. Ben. You can tell he really loves the bullies and we feel he gives our boy the best care he is possible of. All of our pets in the past have been clients of Dr. Ben’s and all our future pets will be too! 5 stars!

Had a great experience– my dog hadn’t been to a vet in over 3 years, and Ben and his wife were very sweet and informed me of a lot of things I didn’t know about taking care of my little guy.
They did a dental on his teeth and I am absolutely amazed at the results. I read the other reviews about the euthenizations– and I wasn’t in for this service– so I didn’t experience anything like this– but if you need you pet to have his shots and teeth cleaned– I am telling you, they did a miraculous jobs that I wasn’t not expecting.

This man is the most competent, well-​educated, thorough veterinarian I have ever met.
My family and I have been taking our animals to Dr. Ben for twenty years or more. I don’t remember having taken our family pets to anyone else.
I believe Ben’s specialty is in exotic animals, which I think is fascinating. We have Eastern Box Turtles that he has helped us take care of over the years.
He has also helped us to take care of our dogs, cats, fish, and chickens. I can go on about all of the illnesses or problems some of our animals have had over the years — and even though the problems have changed, the way that Ben has handled them has not, in the sense that he has always been very thorough and honest.
Currently, we have a Boston Terrier that I describe as «medically sensitive.» What this means to me is that she has had a lot of problems and seems prone to more problems (bad breeding, ringworm, seizures, bone stuck in her ribs, etc). We have been lucky in the sense that she’s a lovely dog with a great personality. Also, we have been so grateful to have Ben help us take care of her and try to keep her healthy.
He is very caring, but I think people are put off by his dry sense of humor. I happen to enjoy it. Laurel, his wife, is his administrative assistant (she does a lot more than that but that’s the best title I could come up with), and she is outgoing, straightforward, and also very helpful. They make a wonderful team and I couldn’t recommend them with any more gusto than I am doing now.

BEN BALDWIN very competent, caring, and always there for you. At first blush, you might think «wow, this is a bit odd… if you are not comfortable with exotic new age style décor, but it seems to me that this is merely a reflection of (what I have gathered) their love for exploration and adventure. Ben and Laurel, his wife in the the front office, are a great team when it comes to having all the bases covered. Ben is a bit gruff and not too sociable with humans, but handling your precious, you see him in his element, and gain a deep respect for a man who knows his mind and his calling. I have seen him bring us through a punctured lung on our one boston terrier, he helped us through and she lived a long time after that. then I woke him up in the middle of the night recently with a boston having seizures, and he told me to get her in immed. to the hospital. I am glad for the fact he didn’t say to keep an eye on her. she really needed help. now she is doing better. If you are looking for a vet TRY BEN!