Lighthouse Cigars

I have been a Lighthouse customer for 10 years but finally getting around to writing a review since I am becoming familiar with Unilocal.I was only at the Route 9 store once so my comments are focused on the Airport Plaza store.
The humidor is spacious, well stocked and environmentally well maintained. Every time I walk into that room, which is floor to ceiling, front to back stocked with varieties from every price range, style, wrapper and legal country (Cuba some day, hopefully), I’m like a kid in a candy store.
Ralph, the owner, is always friendly and willing to help me find the latest and popular smokes. You’re never rushed towards your selections and there’s plenty of space for you to enjoy your cigar right there in the store. There’s a TV in the back room if you want to watch a show or sport with excellent ventilation.
For those who like to play the lottery, you can get your fix here too. If you’re a cigar smoker and resident of the bayshore area, or here for a visit, make sure to stop by.

Nice friendly staff. Very helpful with any questions. Great with recommendations. Humidor is very clean and well stocked with a nice variety of cigars. Prices are good too. My favorite local go to shop.

What a surprise. A poor review. I read the only other review about lighthouse cigars and this cat has the same thing to say. I have no problem with the large selection, the freshness or the large Humidor this establishment provides. However I will never set foot in here again since they have a horrible wildebeest of a woman running it. Rude and nasty do not begin to describe the foul creature that this place employs. The Rt 9 shop is where I encountered her. I buy several boxes at a time for my business clients The poor sap that owns this Business will never see dollar one from me because of this abomination that calls herself human.

This place is less than 5 minutes away from my house, yet I drive 15 minutes to go get my cigars in Matawan. Why? Because the people who work here, mainly the lady at the counter, are some of the nastiest, insulting, rudest people you will ever do business with. The first time I went in, I asked if they had a specific brand and the man at the counter simply responded with, «I don’t know”– no offer to look for me, or ask someone else. I also understand that they have to card younger customers, but when I came into the store several times in a two-​week span, and dealt with the same worker who very rudely asked for my ID each time, that was enough for me. The last time I went, as I showed my license I joked, «I was just here the other day.» She looked at me with this snarl and nastily said, «Oh, were you?» I vowed that I would never go in there again. They lost me as a customer, as well as many of my friends who also smoke cigars and now go to Matawan as well.