CVS Pharmacy

The bold head arabic man in the pharmacy is so rude very nasty attitude snatched the prescription off my hands and didn’t want to explain to me about the drugs I was getting. Really? you went to Wayne university and you acted like a dumb fool many people complain about him CVS can do better than than by fired him up if he doesn’t have patience to work with customers.

CVS Pharmacy is a drugstore after all and alcohol could be considered a drug. The kind of drug that for the most part contradicts the kinds of products CVS normally provides to its local communities. But I’ll cut the crap right now haha. In general, it’s been interesting seeing CVS incorporate alcoholic beverages in a competitive market. They don’t just operate as pharmacies but as convenience stores and even mini-​grocery stores with what they sell.
After failing to find hard liquor at the Kroger around the corner, CVS had essentially a full selection. We picked up a Svedka Strawberry Lemonade which wasn’t too shabby. It’s tough to rate based on service because CVS isn’t like a restaurant or even a full fledged grocery store like Kmart or Kroger. CVS also isn’t «the place to be» on a typical Saturday night. When we needed assistance, we were given it. Simple as that.
I’ll always remember the smell of mary jane when we walked into this CVS. Classic…
Overall, nothing out of the ordinary if you’ve been to a few CVS in your lifetime.

This is the nicest CVS Ive been to. Most of the emloyees are helpful and courteous. What I like about this store is the district manager, she does manage some of the other stores. I had a problem last year in which I had filled a prescription and got home only to find out I was missing half the medication. It was for a controlled substance and when I went back I was informed that since the pharmacists count was correct that, in a round about way, I was lying. The store manager, at this time, said everything except calling me outright a liar. They told me if I had a problem I could contact the district manager. I thought what a bunch of crap, and assumed the DM would just side with the pharmacist and store manager.
Well it took a week and a half but I got a call from the DM. She apoligized multiple times and said it was their mistake. She had went over the books for the last few months and found that the error had occured 3 months before. Someone there had taken the meds and doctored the books. I was extremely impressed because I figured that even if the error was found I’d never hear about it. There are some honest people. So if you do have a problem in the store and its not solved in a fair way, then go up the chain.

Rude employees! After spending an hour scanning photos at the photo kiosk (which was running so slow) I was told that I could not complete my order because the employees did not know how to load the photo paper into the printers. Rude employees, the type of rude where you ask them a question and they just walk away from you without saying anything. Go to a different CVS like the one in Royal Oak. Trust me, it’s worth the drive! Never shopping here again!!!

Pick a different CVS or somewhere else to go! Seriously! I biked here today and was asked to leave my backpack at the front of the store (where anyone could have walked by and stolen it). I’ve visited this CVS many times and never seen anyone be asked to do anything like this. Frankly, the contents of my backpack (electronics etc.) were by far more expensive than anything that the store offers for purchase. Bad move, CVS. You’ve definitely lost a customer.

This CVS is average. I’ve had a good experience and some bad experiences.
First of all, if you are going in there to purchase something really fast, don’t expect to be in and out in less than 5 minutes. Every time I go in, the lines are extremely long and it takes forever to get people cashed out.
Also, if you are purchasing sparkling wine (you know, the non-​alcoholic wine), have your ID ready cause you’ll get carded anyway. I went in there around the holidays last year with my cousin, and I didn’t have my purse with me. We wanted to purchase sparkling wine, and the cashier absolutely refused because I didn’t have ID. Now I understand that cashiers have to make sure they follow policy, but I was trying to buy something that I drank when I was little. It’s non-​alcoholic!
There was a pharmacist there a while ago, however, that was really helpful and nice when helping me answer questions. I’m not sure if she’s still there, she was pregnant when I used the pharmacy that one time.

It sounds like I should be glad that I don’t use this stores pharmacy but my brief visit didn’t leave as scorned as the rest of the reviewers. Nonetheless, I’m pretty sure we didn’t NEED another CVS just over a mile away from the Ferndale store down the way. Honestly, I miss Perry Drugs and Arbor but it is what it is. That aside prices here are a little insane for name brands… they obviously encourage you to by their store brand product which is never as good.

The only positive thing about this CVS is that it’s open 24 hours… and that’s pretty much it. This is the closest CVS to my house so I usually end up going here whenever I need a prescription filled and I always regret it. The pharmacy staff here are terrible — service is always extremely slow (I’ve waited an an hour and forty-​five minutes for a prescription I was told would take 15 minutes), the pharmacists are often rude, and there is almost always some mistake with my prescription (rang me up for the wrong person’s prescription, filled my prescription with the wrong drug, forgot to apply my insurance etc.). Do not go here if you can avoid it, especially if you have to visit the pharmacy.

I made a Unilocal account specifically to complain about this CVS. I went to this store with my boyfriend to buy a box of condoms (we are both 24 years old). I was absolutely appalled to find that all of the condoms, lube and Plan B pills were locked in a glass case. I asked a manager to please open it for me and after she giggled at us, she made me point at which items we wanted, then she took them up to the front counter herself and made us follow her. She announced to everyone in the front of the store that we will be purchasing these items. She refused to let us carry the condoms and lube around with us in the store while we finished shopping.
I’m not complaining because I was embarrassed. I’m complaining because this is an absolute disgrace. Young people (I’m thinking high school kids) will never feel comfortable going to this store to buy protection. These things should be readily available and open for everyone to buy, and no one buying condoms and lube should EVER be made to feel stupid. I will never, EVER shop at this store again, for anything. The manager was belittling and downright rude, and I will not support a store that outwardly shuns protected sex.