Outstanding service and workmanship. They got a last minute trophy engraving done in a few hours and at a very reasonable cost. I’m definitely a future repeat customer for them.
Ami L.
Classificação do local: 2 Sunnyvale, CA
I needed a few small printed signs, so I contacted Tri-City engravers by Email to get a quote. Initially, the response was fast, but as I had more questions and the details that were provided were unclear, I felt that they quickly lost patience and at some point stopped responding to my Emails altogether. Regardless of the size of the job, I think my business as a customer should be important to the provider. Customer service is an aspect where Tri-City have a huge growth opportunity in.
Alberto A.
Classificação do local: 5 Hayward, CA
Amazing work I’ve been using them for years; the quality work comes with a decent price tag but it’s worth it, Bob knows a lot of things, if he can’t do it he knows who can! I get anything from signs, banners, stamps that come from Chicago which he repairs when broken. Really a sweet family of people they got me a free engraved pen!
Rachelle K.
Classificação do local: 1 San Leandro, CA
I called to ask how long it would take to produce a notary stamp. The man who answered the phone responded by saying, «First of all, you need to speak up so that I can hear you.» Then answered my question w/o me repeating myself. Not a very warm reception. It doesn’t take a whole lot of effort to be kind. And I can only assume his lack of customer service skills reflects the work they produce.
Tammy L.
Classificação do local: 5 Fremont, CA
A good experience for doing business with them. I ordered a name plate, and they were able to turn it around in a couple days. They sent a preview through email and asked to approve or else inform them if there is anything wrong prior completing the order. Excellent and prompt service. Highly recommended.