Stereo Base

Really wish there was a «No star» option, but it is what it is. I have given this place the benefit of the doubt and they did not hold up. Here’s the gist:
I go in to pick up a stereo harness for my 06 350Z. I could have went to fry’s, which would have been cheaper for me to do, but I decided to try a local business. I go in, tell them exactly what I’m looking for, they pull up the harness and an «antenna adapter» to fit into my kenwood double-​din. I was skeptical about it and questioned it, but they’ve had this business and they should be experts. TOTALLY WRONG! I go to install the harness and grabbed the antenna cable from my car and the adapter, and WHAT DO YOU KNOW?! THEY DO NOT MATCH UP TO CONNECT TO EACH OTHER! MY STEREO WAS PLUG AND PLAY THIS WHOLE TIME! The Stereo harness was the only useful thing that I needed.
This is where it gets better…
I go to return the piece, which THE OWNER OF THE STORE HAD SOLD TO ME, so I made sure to ask if I can return it if I don’t end up needing it, which to his reply, I guarantee it’ll be needed. What do you know? He was not there… «He doesn’t come in on Sunday,» JR said. «You’d have to come back during the week to get a personal check for the return.» IT WAS ONLY $ 21! «The way we run this business it does not allow us to give cash back when paid with debit and it’ll be against our store policy.» $ 20 is this generation’s «$ 5 on it,» so how much would your business hurt to spot my $ 20 back and get outta here? Apparently pretty difficult for both brain dead JR and his Crypt keeper associate. I left the cable AND THE RECEIPT so they have the only copy of the transaction, so if STEREOBASE SEES THIS, don’t try to come at this post saying «we have no record of this purchase.» I have the card to prove it.
Anyway, you’re better off learning to do you’re own stereo install off of YouTube, which I did, and got a better result then this hole in a garbage can business this is.

They have such great service! They were able to help my boyfriend fix his speakers that were no longer working for 70 flat they’re very friendly, did the job quick, and everything was great! Highly recommend it.

Friendly, knowledgeable, at very competitive prices. Had my fog lights installed just a couple of minutes ago and looks so far so good! Thanks!

This place is a rip-​off. They found a mark on my son who does not know diddly squat about stereo and just decided to take him to the cleaners. Fuckin $ 300. 00 to get a stuck CD! A bunch of crooks with no integrity! Please stay away!!!

Took my Infiniti G35 here to get my wiring cleaned up. I previously had my amplifiers and my sub already installed, but I wanted them to clean up the wiring and mount the amplifiers that way I could have more space in the trunk AND look nice.
Junior worked with me to find a competitive price we would both agree to. It took a while for the job to be complete, but like Junior said «give us time, and we will give you something you’re going to love looking at». — I would rather have the job done well even if it took a bit of time so I was not disappointed at all! Turned out nicer than I thought it would be.
Alonzo was the one working on my car and he has a lot of experience in car audio. Had a conversation with him and turns out hes been doing car audio all his life since he had his first car! Knowing this, I trust him doing work to my cars.
I would recommend this place to anyone who wants to improve their sound system and/​or clean up the wiring and mounting like mine.
I am returning to get another car tinted and I know I will get a good deal.

Best place for installation and high end audio. People who know sound systems know that quality costs money but definitely worth getting the best. I got my alpine type r speakers, amp, and subwoofers from here. They use good quality wire and have always been in business so very reliable. Thanks

HORRIBLE HORRIBLE HORRIBLE! These guys were extremely rude and unprofessional! I waited forever for service and they didn’t even fix the problem. Worst car experience of my life!

Upon my first visit they told me that if I wrote them a good Unilocal review, they would waive my tax, but we are so beyond that…
This letter I wrote to the owner explains everything:
Sharif,
Today 5÷8÷2016 I went to your store STEREO BASE to pick up my 2007 Mitsubishi Eclipse. I felt very confident leaving my car in the hands of your business after our initial meeting (yesterday 5÷7÷2016) and evaluation of my vehicle. You, JR and myself completed a full walk-​through inspection of ALL pre-​existing damages located on my vehicle– which I appreciated for my benefit as well as the protection from liability on your behalf. You stressed to me your dedication to excellence and the pride you take in your reputation. I was VERY surprised and frustrated with the condition of my vehicle when I arrived at your business this afternoon.
To begin: Your technicians put my door back together but left the door handle cover (which was not the identified broken piece) alongside the screws in my center console. I immediately questioned my findings to the elderly gentleman that showed me to my car. He brought it over to the garage for the technician to fasten it back on, and apologized.
Before the man moved my car to the garage for the tech to fix my door handle, I made a shocking discovery of damage to my rear passenger side rim and tire. There is two very clear marks of curb rash that were non-​existent before I left the vehicle in your hands. It is clear that the damage was recent because I had a full detail done right before I dropped my car off to you– there was a clear projection of residue along the rim and tire from the paint scraping off of the rim, and rub marks on the tire. (I have several photographs depicting this). I immediately brought this to the attention of JR and asked for him to document my comments of the damage before leaving the premises, as he informed me you were not available today. JR also informed me that your entire premises is on video and audio surveillance which is why our initial walk through of damages was not physically documented. He stated that you would review camera to find the culprit of the damage. As your customer I do not care who individually caused the damage-​this is a reflection of your business as a whole. I want the problem addressed and fixed. Not only did I have to leave today, late for a Mother’s Day celebration with my family, with damaged rims, I was also stuck driving with an AWFUL rattling sound that was not pre-​existing prior to leaving my car with you. The sound is constant, aggravating and continuous the entire time my vehicle is in motion. I am very frustrated and disappointed with my experience and the condition of my car. I have been struggling with anxiety over this all day and now have to miss a day of work tomorrow to get this resolved. I spent a great deal of money that I was not expecting to spend because you promised me excellence. I am expecting you to uphold the standard of work that was promised to me so that you can maintain your reputation and I can have back my sanity and peace of mind. I am awaiting your response to this urgent matter.
…Now fast forward to today when I went back to the store to get a resolution to the problem:
The owner Sharif denied any responsibility for the damage caused, he said he saw it there and just didn’t tell me– yet he pointed out EVERY SINGLE MINUTE scratch, ding, or dent on every other part of the vehicle.
He was unprofessional– to say the least– yelling, arguing, pointing fingers and denying that his business caused the damage. We went back and forth for upwards of two hours because I wanted them to fix the problem– I was not asking for my money back, or free services, I simply wanted them to return my damaged rim to the same condition it was in when I left the car in their hands.
They finally agreed to call someone to come out and repair the rim– still denying responsibility and continued to remind me how it cost them to call him out and how they «didn’t have to fix it».
Once I finally came to pick up my car for the final time JR had the audacity to request that I sign a document stating that I am happy with the level of service provided to me… needless to say, I declined.
I would NEVER RECOMMEND bringing your vehicle to such a disgraceful, petty, and unprofessional establishment.

This review is for Mustafa. He’s a really nice man who keeps his word when he says he will fix your stereo for you. He’s genuinely a nice man. I finally found a good place to go to when I have stereo problems. They have outstanding customer service, they’re fast, & they take care of their customers needs. I would highly recommend this place.
This is the second time I came to stereo base & left completely satisfied. They really take care of you and fulfill your every need. They installed a whole new stereo system for a very reasonable price. They all try their best to make you feel right at home & cater to every concern. The thing I like the most about Stereobase is that they’re very promising. If I ever have any concerns, I know that they would take care of me! Don’t hesitate to come here. I would give them more stars if I could!!!

My review is for car Tinting.
Over the years i have paid to get my cars tinted at several places and almost always i find something that annoys me about the workmanship. This time around i choose to go here. It seemed like they were pros.
Work done was fantastic, attention to detail had blown me away. Highly impressed.

I went to Stereo Maxx to have my Deck installed and they did a horrible job! Never go to Stereo Maxx!
Stereo Maxx hooked up my very nice Alpine deck so incorrectly, my subwoofer was distorted, my bluetooth was not working and the sound was horrible,
I come here to Stereo BASE and JR knows customer service and they take your vehicle very serious and in a professional manner. I have been here to get a sub and amplifier installed and they did a fantastic job the first time, I was dumb not to return to them once again (Amazon «deal» for stereo Maxx I will never do that again).
As soon as I arrived JR told me to bring the car around, got someone to work on it right away, I was out in less then 20 minutes with the sub working correctly, the bluetooth done right! On top of that he charged me NOTHING to re-​hook it up correctly! (I waited 2.5 hours at stereo Maxx).
Not only that they showed me the poor work Stereo Maxx did with the wiring, all the wires were dangling, with no black tape, which could have fried my stereo ($ 350 worth) in less then a few months.
Thank you JR again!
Returning this week for an alarm and tint installation.
JR and Stereo BASE will continue to get MY BUSINESS!
Thanks for the professionalism and skilled work you guys do!

We went here to have my boyfriend’s stereo installed. The manager, Sharif was very cooperative and easy to talk to. He accommodated our needs and gave us a good price. I recommend this place.

Great price and service, got my rav4 2013 wiring done with no hassle. Sharif was super nice and easy to talk to.

Buen servicio y buenos precios y estan en un buen lugar se lo recomiendo atodos y y gracias Jr.

This review is for Mustafa. I went in to get a stereo and tint for my car and he was such a pleasure to work with. Within an hour or so my services were done and I couldnt be happier with the work! Thanks again! I would recommend this location for sure ! You wont be sorry!

This review is for JUNIOR and MUSTAFA.
I had a JVC stereo installed, I came in wanting to have a radio that would be able to mirror my phone onto the screen of the receiver. Junior is great, he listened to what I was looking for and found a radio that fit my criteria and all the parts i needed in order for my steering wheel controls to still work as well as get the HDMI mirroring feature i wanted. There was a little bit of complications during the process, it took about 3 visits to complete everything, but Junior and Mustafa (the technician) were both very apologetic as well as reinsuring that I would get the results I wanted, which was not a problem because these guys went far and beyond and even stayed a couple hours after closing to try to finish everything quicker.
Mustafa was the technician who installed the radio. He did an amazing job, everything looks clean, no wires are exposed, and things are working smoothly. He even switched my rear view camera from my rear view mirror to the radio with no extra charge. He called me when he was finished, and asked if he could do anything else to provided a better service. Which i greatly appreciated.
The service at Stereo Base is far beyond amazing, they are super friendly and will listen to what you want. Definitely would not go anywhere else for my car and would recommend it to anyone.

Junior was awesome! Great customer service. So friendly and willing to help. He and the staff are very knowledgable and went above and beyond for me with no extra charges. The work was of high quality and done wayyy faster than promised. Had my car slappin within an hour. Highly recommended!

I’ve been coming here for the past 5 months to get the breathalyzer installed and serviced and every time I’ve had a pleasant experience. The manager Sharif was easy going and very nice to deal with. I’ve came in today not knowing I’ve had to contact low cost interlock first to set up a day to uninstall the device, Sharif actually said it was ok and did it anyways so I didn’t have to wait two days. I’m a very happy and satisfied customer and recommend this place! I will definitely come back to Stereo Base for the other services they have!

I don’t know who the younger guy was, but he was great. Explained everything I needed for my BMW. The installer was also good at explaining everything with my new Bluetooth stereo. The problem I have is with the older guy with the suit. He was not very friendly at all. I’m a guy and I can take different personalities but it’s a business and he wasn’t cool what so ever.
The radio I bought was an Alpine 145bt. Great unit that was supposed to come with the Sirius XM Tuner. Guess what!!! The old guy in the suit said it didn’t come with one. WHAT!!!
I told him that’s not correct, he tells me that I said I didn’t want XM. I said I told you I didn’t know if I would sign up for XM right away. He then tells me that’s why he didn’t charge me more. I paid more for the 145bt than the 143bt unit I originally was going to get. After I asked why would I guy more for the same unit he tells me because I can add the Tuner later. NO NO NO. I was calm and wanted to speak with the owner who was very kind when I originally went in the store a week ago. So sad that I brought my business here to get shorted for something I paid for.
I will attempt to go in tomorrow and speak to the owner but if they don’t give me the Tuner I paid for, I believe I should take them to court. I just don’t believe in folks continuing to get over on others for the heck of it.
I was planning on buying speakers to replace my original speakers as well but after this, how can I recommend anyone going her, especially myself spending money for stuff I won’t get.
So sad it even says XM Tuner included on the box. BTW, I went to other shops after this and the super dependable Crutchfield website. Where I called and talked to folks who knows what comes in their boxes and equipment. I did my research to know why I’m giving such a low rating. I’m very disappointed!!!
Update-​get a call from the sons owner. Cool guy, he tries to correct the situation by having the alpine 143bt installed, which I originally was going to buy, including refunding me what I was going to pay. Fine. Will take another hour plus to replace the radio in the car now. Man what a pain… only thing I don’t like is he goes to the alpine site to show me the price of the 145bt. Haha I have enough knowledge to know that’s not the site you show the customer with knowledge. That’s for someone who doesn’t know anything about car audio. Audio shops don’t pay retail prices that’s marked on the manufacturer’s site. Plus when it was sold to me it was on sale. Sale is not the manufacturer’s price.
I am not here to Unilocal bash folks but this just was not a great situation. Still got a better deal but with a headache. That’s the reason for the low rating…

The guy JR that works there is awesome! He is friendly and clearly explains the tint process. I decided to get 50% all around my prius. You can still see through it fine, but blocks the uv rays.
They made a small mistake and showed it to me. They offered to fix it the next day for free. So it turns out my rear hatch is 35% as the other guy recommended.
I took away a star because when I came back they never called me to tell me my car was finished. I also called several times to see if my car was done and no one ever picked up the phone.

This review is in regards to a return service experience. I had a navigation system installed that came with a 1 year warranty. After 8 months, The navigation stopped working. When I returned to this place for some service, they turned me away because they were booked up and had me make an appointment. I returned on the time of the appointment and waited for 1 hour only to be told I had a corrupt SD card and needed to contact the manufacturer for a replacement. My gripe is around the time it took for them to tell me this. If the SD card was the issue all along, it only takes 2 mins to look at the system and tell me what to do… it is unacceptable for me to come back twice and waste this much time only to be told to contact the manufacturer.
Very poor service.