Premier Motors

I had looked for the Jeep Grand Cherokee STR8 for over 6 months. Premier motors was the 3^rd dealership where I physically test drove the vehicle. Consequently, I was able to very clearly compare my experiences between the 3… Premier Motors being by far the best.
When you are spending a significant amount of money on a vehicle you are going to own for the next 10+ years, you want to feel confident in the decision to purchase. You want to feel like the people you are purchasing from are behind you and want you to enjoy the product you so desire. The guys at Premier Motors made it happen for me. Mike was super sweet when setting up the appointment. He quickly introduced me to Allen who let me take the car out by myself, he totally trusted me and treated me exactly how I wanted to be treated (not like a young, inexperienced, inferior like the other 2 dealerships had).
Going through the financial paperwork was brief and totally painless. The guys at Premier wanted me to have the car as badly as I wanted it. They made buying a vehicle the exciting and incredible experience it should be. I am so grateful, love my car and would absolutely refer these guys to anyone looking for the best car buying experience ever.

Just got great car. It was a great buyer experience, low key and very helpful staff and an inventory of real eye candy. Next time I need a car I’ll definitely be back.

Bought a car from here with fairly low mileage practically new. Less than a week later and I notice quite a few problems with the car. The back passenger door doesn’t work, the car has electrical problems. So I call the shop and no one was able to help me. I get transferred constantly. And I get told the service department has no weekend hours only to find out they do. No one lets me talk to my salesman, and I get attitude from the front desk guy. If I could I’d return the car. Definitely wouldn’t buy a car here or recommend friends or family to come here. The only reason I gave them two stars rather than one was because eventually someone finally helped me to some extent.

Take time to look at the inventory on line. Driving by this place you would never imagine they have a huge warehouse full of high end cars with good prices. My experience started by making an appointment and they pulled out all the cars I was interested in for me to drive. The young lady that made my appointment greeted me and showed me around and was very welcoming.
The salesman Tom was very nice and informed about the cars. He treated me with respect and courtesy and there was no high pressure. Ultimately we were not able to make a deal but that happens and does not mean it still was not a good experience. Business is business in the end. I would go back here to shop for a used car again.

Don’t waste your money here! This is an update from my last review.(from 10/​21/​2015) I bought my can back in august 2015 and was lied to! they failed to mention that my Audi A3 was used as a taxi! My car is now BROKE DOWN!(As in I can’t drive it anymore) I’ve spent thousands of dollars put into it. (yes I’m the fool for buying a used car from this place!) Don’t make the same mistake I did, cause it may just land you in debt. When I spoke with «Mike» he would he would not consider a refund the only thing he offered was a gift card for a restaurant so I can have a «night out» and a nav disk. I also opened up a claim on the BBB in which they never responded to. Please trust me when I say don’t buy a car here, I know it looks nice when you walk though the doors but the grass seriously isn’t greener on the other side. Do your research first and consider another dealership! Feel free to ask me any questions!

Came in here to get my 1 yr old 85k worth Jag XJL appraised and they quoted 43k for the car. Haha. I explained how my residual on the car in 2 years is 43k. And they said well we can go as night as 47−48k then. What a joke. Met with the owner as well, who explained that they need to keep 10−15k of margin just in case it takes longer to sell the car. What an explanation. Stay away!

These guys are simply world-​class. I haven’t bought a new car in almost six years and recently made up my mind that I wanted an Audi S5. I took to the internet after driving one to put in a search for what I believed to be the perfect one which lead me to Premier. I called/​email with Mike C. quite a bit to start the process of buying this car.
I had a lot of particular questions about the car and I live in Denver which makes for some complications. He recommended having an inspection done on the car by a third party before coming out and that helped put me at ease. I booked a flight coming into SFO on a Sunday and was picked up at the airport by Thomas A. I worked with Thomas for a few more hours that day and left with my dream car. I drove it for two days from SF back to Denver and it was just an awesome trip.
*Their showroom looks fantastic and these guys keep a pretty eclectic but rare collection of well-​kept vehicles for sale. You can tell these guys care about what they do and how they do it based on the appearance of everything and their consistent reviews. Thanks again guys.

I had been seeking out a BMW M3 for a while, and I found the perfect one at Premier. I made an appointment same-​day to come in to test drive it. Once I arrived I was greeted by Thomas who showed me the vehicle and threw me the keys for a test drive.
After the drive I knew for sure I was in love with the car. The process in making a deal was really smooth — the sales process was not high-​pressure. While the paperwork was being drawn up, Thomas directed me back to have a look at the impressive inventory, which is first class.
I was really impressed with the whole process; Thomas, Mike, and everyone else there were super accommodating, provided great customer service, and shared a passion for performance vehicles. Suffice to say, if you are looking for a used performance vehicle you’d be out of your mind not to swing by.

Well, let’s say my experience with Premier Motors was was beyond amazing! I was given top-​notch customer service from incredibly nice people. I was surprised by the few poor reviews, because my experience at other dealerships do not come close to the good quality of Premier Motors. Their standards and honest approach should be the staple for all dealerships.
Bobby greeted me and walked me through the whole process. He advised me about the do’s and don’ts of purchasing a car for the first time. Everyone can relate to the scary experience of making a financial commitment. But Bobby’s knowledgeable expertise was able to ease my mind and make me feel more comfortable with my decisions.
I am utterly impressed by the level of customer service at Premier Motors. They treated me to edible food arrangements and a free lunch! The staff was friendly. Alan, one of the team members, wrapped up our contract and gave me some pretty solid advice when it comes to financing. Most importantly, I didn’t feel rushed or pushed to buy a car. They were patient and understanding. Unlike other dealerships, they didn’t push a fixed price and were flexible with my budget.
I would recommend anyone to Premier Motors. As far as poor reviews go, I have my suspicions that these were people who work or other dealerships. They can’t compete with Premier Motors, so they spend most of their time trolling on the internet looking for excuses. They bash good people doing good work!
I have recommend this place to most of my friends and so far I have not heard of any complaints. Oh! And to add one more note, when you arrive to dealership, please don’t be intimidated when you see the incredible displays of luxury vehicles on the floor because from what I got from my experience, Bobby, Alan and the rest of the staff caters to everyone equally. So if you are for anything ranging from a commuter car to a sports car, then you then you should go to Premier where they are knowledgeable and skilled in the business.
–Kris,
Proud owner of a New 2014 Honda Civic

Hands down best car buying experience I’ve ever had. Thank you Mike for getting me into my new car with no Hassel at all. The thing I love about Premier Motor is you don’t get that dealership feeling, great customer service from start to finish. My experience was as simple as test driving the car I’d been looking for, talked briefly on numbers then came in the next to sign and drive… so simple. Also wanted to Thank Alex… I think that’s your name super sweet guy. Allen, very cool during signing all the paper work. You all are super cool guys and when I’m ready for my next vehicle I’ll be heading over to Premier Motors! If you want great service, hassle free service go see the guys at Premier Motor. Again thank you so much Mike I really really appreciate you getting me into my SUV. I’m in love with it!

I’m still not sure what happened exactly. Wifey’s got a new whip in the garage and everyone’s happy, so I guess it’s a good thing? Yes, it is! It all happened in such a weird confluence of events yesterday that it still feels like we’re in a dream-​like state. How does one go from looking for a specific thing and ending up getting something completely different and totally unexpected?
This is how: we walked into the showroom yesterday, having seen Premier’s posts all over the web during our various car hunts these past few years. Didn’t really have anything in mind, as we left a major dealer earlier in the day, bummed from not making a deal happen. Premier was on the way back home and it seemed like a good detour just to see the facilities.
There was a lot of energy on the lot as soon as we rolled in. People were outside talking about their cars; other cars were being moved in and out. Inside the showroom folks were all very friendly. The low stress, no pressure environment helped to keep the mood relaxed. After all, we weren’t really coming to look at a particular car, just window shopping.
Then we spotted this gray beast in the showroom. What a brute. Seeing it there, mixed with so many other great vehicles of different makes and high caliber of performance let us know that it was ‘the one’ for us. So we got talking about it and probably never would have seriously considered it otherwise.
We met Bobby briefly and he was quick to get us pointed in the right direction. Thomas helped us out and took it over from there, staying late into the evening. Mike came by and helped us get a deal that we could all be happy with. They were all very patient. As it wasn’t something we were actively searching for, we had to do a lot of on-​the-​spot research and due diligence before we could comfortably proceed. Many kudos to Thomas for sticking it through and answering all of our questions.
Couldn’t be happier with the outcome. Definitely recommend to anyone looking for something special to head on over and to check out their inventory. The team there is great and will be more than willing to work with you once you’re ready to take the next step. Do your research and don’t be like us! Even if you don’t end up getting anything at least you’ll feel like a kid in a candy shop.

Came in on the 31 May 2015 to look at corvettes. Bobby was there and greeted me. He showed me where the corvettes where and stated turn it on and if you look one test drive it when done with the test drive leave the car in the front. I liked two corvettes a red GS and a silver convertible. Once was 20k more than the other so had to get some sleep to truly determine which one I wanted. I called Bobby the next day and expressed interest in the silver one. Bobby got my financed in a few hours and in a couple hours later i was driving from central valley to pick up the car. We did have discussions on an extended warranty, Bobby even talked to the Chevy dealer to see what was included in their warranty and if they could beat the price. The signing of the loan was also very seamless. The only issue I had was when I drove the car off there was a whining noise. I drove the car back immediately and they took me to the service shop. Premier stated that they would order me a new belt but felt the noise would go away since the engine on the vehicle was detailed.
To ensure that I had a good purchase I took the Corvette to check to inspect and perform an oil change. Chevy gave their stamp of approval and stated there was nothing wrong with the vehicle. The whine has gone away.
People have to remember that they are being a used car not a new car. I felt very comfortable spending my money with premier motors. Bobby and his team is very funny and answered all my questions.
I love my corvette and plan on driving is a lot with the top down.
Thanks premier motors.

Buyers please take the time to read about our experience dealing with this dealership because you may be able to save a lot of frustration and headaches.
First of, I should have walked away from the dealership when the, owner/​manager, Mike didn’t want to deal with us during the negotiation process and basically told us either you buy the car at their asking price or take our business elsewhere. Being that the car’s color combo was what my girlfriend has been looking for, we figured we’d give them the figure that they wanted and bypass paying an extra 3−5k for a brand Audi S5 after being told the car was in great condition.
I later asked one of the more friendlier sales associates to detail or wash the car and fill up he gas tank while we’re doing the paperwork and he said that he cannot because all the service workers went home early that day. (Keep in mind that it was 3 pm on a saturday) So I had spent 1.5 hrs the next day detailing and washing the car myself to give my girlfriend the feeling of buying a new car and bringing it home in a prestige look and condition. While I was washing the car, I noticed a large scratch that was covered from top to bottom. (Note that picture are posted on the company’s picture section) Had I known or saw this after they washed the car before the purchase, I probably wouldn’t have purchased the car. Was very disappointed that we paid $ 48,000+
After we signed the paperwork, we found out that the car only came with one key fob and for any of you that have multiple vehicles parked in your drive way, you will know how important and reliable those key fobs are. Also, the smart key fobs cost $ 300 – 500 for a replacement. The sales person, Zia, said that the owner, Mike can help us order one at a lower rate when we call back the following day because he had recently order one for a customer.
I was finally able to reach Mike two days after the purchase and had explained to him (or at least attempting to) what was discussed during the time of purchase about the key fob and not being able to get the car cleaned when I purchased it. He quickly went into defense mode and said that «we didn’t pressure you anyway to buy the car so you pay for what you get» and that I can easily order the key fob myself. (I think that was already apparent before calling him) During the entire conversation, I only explained to him what was discussed during the purchase with the sales associate, and he said I was «BUTT HURT because I didn’t get the $ 47,500 that I wanted and that if your girlfriend still wanted her car wash, she can bring it in but only by appointment.» What was more surprising was that these were the actual words came from the owner of the company, not the sales employees. I would have dropped my whole negative buying experience had he been willing to work with me to get a key fob but since I didn’t thus the reason for this review.
I guarantee I can walk down to the local Walmart and buy a roll of toilet paper without being «pressured to buy» and get far superior customer service than the employees at this dealership. Don’t get pulled in by the cheaper price on these vehicles on the listings and buy from an authorized dealership where they will treat you like you deserve to be treated after spending $ 50,000 on a car. They will be calling you multiple times thanking you for your business. Again, My mistake is your gain.

My girlfriend and I recently got a 2011 Mopar edition Dodge Charger and we absolutely love it it’s an amazing car so today we brought our friend there and he bought one as well the people here are very nice and they have high quality cars I highly recommend you to come here for any car you’re serious about.

As far as car dealerships go, this place is as good as it gets! We don’t buy a lot of cars — but Premier Motors was such a pleasant experience I wish I could go back and buy a car every weekend.
Jackie, Mike, and Thomas helped us with our trade-​in and purchase and they were each very relaxed, professional, and really made us feel welcome. On top of that, we were just walk-​ins on a random Saturday, one of their busiest days, and even without an appointment they took care of us without complaint. Plus! they have Netflix in their waiting area so we just relaxed and watched The Office while they were filling out all the necessary paperwork.
What really sets premier motors apart is the ‘unsalesy’ atmosphere. Of course their primary purpose is to sell cars, but they really break the mold of your typical used car salesman. They went above and beyond to make sure we got everything we needed and as a beautiful finishing touch, a couple of the other employees who hadn’t helped us came over to congratulate us on our new purchase.
We would ABSOLUTELY go back, and I intend to recommend Premier Motors to all of my friends and family looking to buy a car.
Thanks guys! You have two new fans :)

I was really impressed doing business with Premier Motors. I was searching for a Dealership to sell my 2015 Toyota Prius on consignment. I needed to find a trusted used car dealership. After doing my research of all the used car dealerships in the Bay Area, I decided to go with Premier Motors. The reason why I chose Premier Motors was because I was very impressed with their showroom and how well kept and clean they kept their cars. That tells you something right off the bat that you can trust these guys. I spoke with the Sales Manager Zia Hamed and he told me that it wouldn’t be a problem selling my car, for the simple fact that they do a mass advertisement on all of the major dealer sites, posting on several sites, such as
, Craigslist, Autotrader, and
. There was also another couple of sites they post their adds on, forgot the rest of them.
After about 2 weeks I received a call from Zia, telling me that the car has been sold. I was really impressed how fast the car was sold. I’m glad that I did not sell my car to a Toyota Dealership, because they would give me peanuts for my car.
Thank you so much Zia, Your Da Man !

I’m so not happy with this place. I found a Lexus I was interested in on Craigslist which had it listed at this dealership. I found the car online past business hours so I filled out an application online. I hadn’t heard from them for two days so my husband called and left a message. They called back on the third day at 1 pm. By 6 pm they hadn’t called back so we called them. ZIA is the name of the guy, «helping us.» When we called he was unprofessional and seemed surprised we were calling. His response when my husband said who he was is, «what’s up?» in a rude tone. Day 4 and we’re still waiting to here back after Zia «talks to his people at the bank.» Whatever, I’m over it and will take my business elsewhere. The car was overpriced and I knew that, but I was willing to deal with it since are credit scores are moderate.
I won’t even call this place anymore. I don’t like feeling like I’m not important. And the guy Zia said he, «got busy.» Your job is to sell cars.
UPDATE! He emailed me back only after my review. I ended up buying a car at BAROCCI motor group in Richmond, CA!

With the wide range of extreme reviews for Premier it would seem the term «your mileage may vary» could be applied. However our experience with our sales representative Thomas Almeida, and the straightforward no-​shenanigans buying process was right-​on and could not have been any better.
Since we only live about 25 minutes away, we turned up just on-​spec to see a 2014 Porsche Cayman with no definite intent to buy that day. We met with both Zia and Mike then unfortunately realized we should really have made an appointment. Despite a lot of customer activity, they both made every effort to be gracious, accommodating also allowing us to undertake a lengthy test-​drive of the vehicle.
We were very impressed with vehicle condition, the performance and the test drive so decided we would like to buy and were introduced to Thomas to complete the negotiations plus assessing our trade-in.We had undertaken lengthy prior research into what we were looking for and reasonable price-​ranges both to purchase and for a possible trade-​in value of our current vehicle.
We fully realize that Premier is a lower-​overhead operation, primarily aiming at quantity-​turnover, competitive pricing with narrow profit margins on quality luxury car sales. With this consideration, we went in with open minds and were totally impressed with Premier. Not only with an extensive inventory but most notably with the low-​pressure, matter-​of-​fact, professional and thoughtful negotiation. In particular, a hearty shout-​out again to the thoroughness, delightful manner and kind assistance of Thomas Almeida.
Given our experience, I am saddened to see some of the negative reviews for Premier and would urge anyone in the market for a luxury or sports vehicle to give them a shot. Before going. try to do as much research as possible and be realistic. Get comparable prices from Auto Trader and
as well as local dealers.
In our case, for general background before visiting, I looked at several cars for listed sale (not just the ones we were interested in) and it was quite apparent they really are genuinely competitively priced to move. They also offer, low-​cost financing, competitive prices and what appear to be decent quality, well backed extended warranties also reasonably priced.
I must admit, we neglected one of our usual research points before going. Namely Unilocal reviews. After reading both the positive and negative comments, I felt compelled to help share our experience and redress the balance more towards the positive.
We would certainly have no hesitation in recommending any of our friends looking for a decent deal for a quality used luxury vehicle to check out Premier.

The SO and I have been car shopping for a few weeks now and it’s just easier to compare the cars when they are in the same area so we headed to Premier Motors. What I really liked about this place was that the cars were all unlocked (the ones inside the building at least) and no one bothered us. We walked around both showrooms, looked at what we needed to look at with getting harassed or asked a thousand questions, and were able to ask for a business card then leave.

I see Zia & PREMIER MOTORS are still #shadyboots they will sale your choosen vehicle right from under you to the HIGHEST BIDDER… RUN