Kelvin M Cai, DDS

I’ve been seeing Dr. Cai since he first opened his office in Union City and have done all my cleanings, fillings and dentures there. Bridge that Dr. Cai did was great and stayed for over 10 years, after which I had to replace. The crown Dr. Cai did hasn’t been replaced yet. Very professional doctor and staff. I get my dental insurance through Aethna and all cleanings plus basic dental work (fillings, etc.) are covered. Also I am driving from San Francisco to see this doctor since haven’t been able to find anyone in the city who I trust as much as I do Dr. Cai with my teeth!

I went to this dentist for a teeth cleaning was told to pay over $ 2000 for something called deep clean. I have delta dental insurance and was Shocked！
I called my insurance and found out my cleaning is 100% covered.
I switch to another dentist and got my teeth clean （deep clean） yesterday $ 0 from my part！
This is very UNETHICAL practice！
SCAM！
PS i have a copy of the paymemt if you want to see it.

I had the best dental experience ever! I immediately felt comfortable and at ease with Dr. Cai and his staff. The work on my teeth was so painless and gentle I almost forgot I was at the dentist. I don’t remember the last time I left a dental appointment feeling so happy and looking forward to my next visit. With my front tooth fixed I got my smile back. I highly recommend Dr. Cai! ! ! If you want to change your dental experience from bad to fantastic go to Dr. Cai.

Dr. Cai is a wonderful dentist. He is competent, gentle and caring. he does an excellent job of explaining what is going with my teeth and why he makes suggests a plan of action. I have had to have a variety of dental work done, some of it substantial, and have been very pleased with his work. His staff is very responsive as well. I can recommend him without reservation.

I hope I can do this with no STARS at all. DO NOT trust the dentist at all. He will tell you that you have issues that you do not. I picked him through my Kaiser Advantage Plan and am very sorry I did.
His office told me I needed deep cleaning, they said I had deep pockets and between the hygienist and the dentist the numbers kept changing. Then they told me I HAD to pay them almost $ 2000.00 that day and have the work done immediately. No chance for a second opinion at all. I was there for a simply cleaning, I did not get it. They claim they cannot clean my teeth until I pay for this extra work. I left the office immediately and went to my dentist of 35 years and had them check my gums and teeth. I did not tell my old dentist until AFTER the visit what happened at Dr. Cai’s office. My old dentist cleaned my teeth and said everything was in great shape. My «pockets» have not changed in 2 – 3 years and I did not need deep cleaning.
Dr. Cai and his office appear to be very nice. Great if you only want nice and not reputable then fine. Be careful, be very careful unless you like paying for things you do not need.

My whole family goes to him since his opening more than 10 years ago, he always treats us very well, he is very helpful, tries his best to explain what we don’t understand, answer our questions thoroughly. Highly recommended.

It’s so hard to find a GOOD dentist these days that I had to share my experience with this office. I feel that I’m being generous giving them 1 star, but the work itself was good, just their ethics are less desirable to me. I was new to the area and lost my job, so I had new dental insurance which was not as great as my old, and I had to find a new dentist. Dr. Cai was one of the few reputable dentist on my crappy list Deltaworks provided. I went to this dentist and I actually had no problem with the visit. No pain, I was given a cleaning and then a proposed «treatment plan». They did the same for my child.
I was told that I had three cavities that needed replacing and showing signs of premature periodontal work needed. The plan was not covered by my insurance, and since he only uses the white fillings, my cavities weren’t covered either. So in total my cavities alone were $ 350 each totaling $ 1050. I just ignored the periodontal work because I can barely afford the cavities which to me are priority. My son was told he had 6 cavities and that totaled $ 2,100. OUCH! So what did my insurance cover??? I couldn’t afford it, so I put it off.
About a year later, I was able to upgrade my insurance to Delta Première where a lot more services were covered. I called this office to notify them to get the treatment rolling and they never called me back. THANK GOD! It was a blessing in disguise because I found Carolyn Langer who is AMAZING and so truthful. Both my child and I were looked at, and I was preparing for the worse because I already new I had 3 and my kid 6 cavities.
Turns out we both had NONE!!! ZERO cavities! Really how did my child go from 6 to 0? I know he had three teeth fall out since that visit, so he should have had at least 3 but 0? Also Dr. Langer said I had not gum problems and she actually complimented me on how good I’ve taken care of my teeth knowing I haven’t been to a dentist in over a year. I would have been out 3 grand if I listen to Dr. Cai! BEWARE!

I actually see Dr. Cai in Danville, CA at Blackhawk Dental and I must say, he and his staff are absolutely amazing. Very easy going and professional atmosphere with just the right amount of humor. (I mean, how funny can talking about your teeth really be?)
From my initial appointment (cleaning/​x-​rays/​whitening) through my replacement crown and filling, I was treated with respect and experienced superior customer service. The office is very clean and tidy and the staff is friendly and there to help. My insurance options were clearly explained before any procedures were completed so I could make an educated decision and form my «treatment plan» WITH Dr. Cai. (I’ve always been told what to do. I’ve never had the opportunity to create my plan/​help decide the next course of action.)
Overall, every experience I’ve had with Dr. Cai and crew has been great. I strongly recommend Blackhawk Dental to anyone who wants to enjoy going to the dentist! (I’m a needle-​phobe too. Dr. Cai is skilled in this area. I didn’t even feel it!)
I am continuing treatment there and plan on getting a brand new veneer smile with them in the future!

Dr. Cai is great and his staff are super helpful too!
They were super nice about checking my insurance and going over what my cost would be after the insurance.
Dr. Cai was very happy to answer any questions I had about my lame teeth, which was good. He was very honest and told me that if my wisdom teeth didnt bother me, then we don’t need to do anything to it, if it did just let him know and we can set up an appointment.
I’m very happy with the service I got a Dr. Cai and would definitely recommend it!

I guess the dentist is the type of place that you don’t think about reviewing until you have a really bad experience. I was here the other day and decided to check in on Unilocal and I noticed this place had only 2 reviews; one negative and one positive. I figured I’d spread the love and write a review for them :) I guess I could say I’ve never had a bad experience here, but come on, getting your teeth cleaned or a filling (or worse things that I’ve been fortunate enough to not have to experience!) is NEVER a fun experience and in my book (the fillings, but not really the cleanings I guess) is usually always considered a «bad experience». But I’ve been coming here for years and I think Dr. Cai is a great dentist and he gets the job done. I gotta say though, I left this time having a good experience because I ended my appointment hearing the words «no cavities!» Yay!

Ah, so the truth comes out, he did not like my insurance… Ive nevar gone through insurance discrimination.