Harbor Freight Tools

Good place for cheap tools — everything seems to be cheap made in China stuff but a $ 2 hammer probably isn’t much different from one that cost $ 20 if you just need to pound a nail here and there.

Being a big tool junkie I knew what to except from harbor frieght. But in recent years they’ve updated there quality like the Pittsburgh pro ratchets have so far been allright. There screwdrivers and pliers are better suited for non daily tool users. But some of the electric tools make sense to buy them cus there handy even tho they may only last a couple times there really cheap. And they have really good deals like on Teflon I bought a ten pack for like a dollar and some change.
Grinding wheels ten pack for 5 $. And the drain pans are alot better qualtiy then the auto parts kind. They a have alot of specialty tools that make sense to buy them here. Bought a 50 pack of rags for 10 $. Wire brushes are so cheap here. They have alot of stuff. Try it out it won’t break the bank.

This store was actually clean and organized! Staff was friendly and I was able to get in and out in about 10 minutes.

Loved that they are close to house, but tools just suck. Fall apart after a use or 2, home depot not much better, but tools last

All the tools we buy at this place fall apart, only work for a short time or never work at all. You’d think we would learn our lesson after years of dealing with inferior quality. But like they say, you get what you pay for. Sometimes we have to go the cheap route because of the amount of tools we need to do a certain job. The staple guns, air hoses (pop after a couple of months) and the drills (they last less than 90 days) are the biggest disappointments. When we take them back for a refund, there is always an argument. I think the store should guarantee them for a longer time and they should be easier to return, too. Also, when we try to use the coupons for free things, they are ALWAYS OUT of the advertised articles. Sometimes the freebies are the main reason we go in, which is a waste of our time.

Was recommended to go here by my favorite go-​to guy/​on-​call handyman who has a fine collection of tools and has done more projects than I have had bad days (my dad).
Very slim pickings in quality selection because it’s a teeny tiny store however I was painting my house and I needed brushes and my dad told me to get some cheap brushes from here and it got the job done.
Inexpensive paint brushes and supplies for a paint job I was working on. Went back several times to purchase more brushes and supplies because it was so cheap. Love their consistent coupons for free stuff. How have I not heard of this place before?! Thanks HF!

will not return or exchange without a receipt even under warranty, tools are garbage.

hey the place is small but it gots all the basics.
i like the place cause i can get all the stuff for the house. and save money in the process.
and the only place i ca gnet my sunglasses and gloves for cleaning up for a descent price.
plus i love the coupons and i can get stuff for free. and i got a battery charger and rechargeable batteries for less than $ 20 so in my book this is awesome.

This place is a bit on the small side. They have a decent amount tools and good prices. The problem I have with the place is the customer service.
There seems to always be a long line and just a few checkers. Every time I have checked out, they ask for my phone number. I state I don’t give it out. They seem to take offense to this. They scan my merchandise and just push it my way and don’t say thank you or good bye.
I feel this is rude. Good customer service keeps the customers coming back. I might just decide to go back to Home Depot.

This place has some good things. Everything is pretty much basic such as their power tools but are industrial grade. I buy sockets and other mechanic tools here. granted if i were a mechanic i would only buy Snapon Mac and Matco, but im not. It all depends on the intended purposes of what you buy. Harbor Freight helps you get the job done and save money

Someone bought my husband a GIFT from Harbor Frieght. My husband didn’t need this item. I called the store to find out if I could get a store credit (not asking for cash, but willing to purchase items he could really use) was told over the phone that since he didn’t have a receipt he could get a store credit. Showed up to the store to find out that even without a receipt they would not give a store credit. How many people do you know give you receipts for GIFTS they are giving to someone. NONE that I know of. ALL stores that I have ever worked in in the retail business may not give cash back but a store credit and in some if the item was on sale that will give the sale price. I would have taken either.
I can guarantee that I or my company (which spends about of money in the stores) will go else where to purchase our items that can be returned even without a receipt.
BEWARE to those buying items as a gift, make sure the person you are buying for either needs it or you give them the receipt.

I really wanted to give 5 stars to this place because it is clean and the staff have been very helpful in the past. However, during my visit today I stood patiently in a long line for only about 15 minutes, minding my own business when a female employee opened up a new cashier lane. I was next in line. When she called me over and I set my materials down she greeted me by saying «thank goodness, I thought you were gonna kill someone!!» I was not angry nor was I holding a knife or a gun. I have never heard something like this ANYWHERE and am very insulted and disappointed. She then ended the transaction by saying, «There, aren’t you glad to be done?» I could not believe this so-​called customer service. How is this something that is acceptable to say to a customer? I will not come here again after this experience. Hopefully others will not be spoken to so rudely.

Decent Tools for good prices. If you can find anyone that works there they are helpful. I love all the coupons

I usually shop at newark store but have been in haywards store. The first month it was pretty bad but after all that mad rush it actually is a good store. Love the coupons and prices. Last week i had a sales associate that went above and beyond for me. She really helped me find what i needed. Great customer service. I believe the name was veronica. the store was tidy and lines were tolerable. Good handy stpre

I am a Fan of Harbor Freight. I like tools and Harbor Freight loves to send their Patrons Coupons for Free Tools .
I jumped into my Whip Black Beauty and rolled to Hayward and Harbor Freight. I had received a Flyer in the Mail about their opening and wanted to check it out .
They are located in a Older Stripmall in Hayward. Theres plenty of Parking so I stashed my Whip there .
I was quite impressed with their new store. It looked like they did an extensive Remodel and had plenty of Cool Merchandise .
They seem to have an Army of Store Clerks to Assist you .
The thing I like about Harbor Freight its like going on a treasure hunt. No matter how many times you go there you see something new, or a cool Gizmo or Gadget.
A Plus is is the Coupons for Free Schwag. Thats always a nice perk to come and browse or buy some tools.
I seem to go to Harbor Freight about once a week LOL.

The first time I saw this place I was excited by the tool selection and the way the products were merchandised. I needed sand for my sand blaster to strip some furniture. They had it, but it was expensive. I bought a 5 pound bottle, and left. I found sand at a rock yard for ¹⁄₈ the price later. I misplaced the receipt, and the cashier pointed out that The policy of harbor was that they only honor returns if the customer has a receipt. I asked if they could scan the code to verify my purchase. Then I was shocked and befuddled by her response. «We are not Target!» Is target the summit of customer service, I was taught in business graduate school that it was neiman marcus, but I stand corrected! I am a 47 year-​old married father of three girls, I am not running a scam to bilke 9 dollars out of a mid-​level tool emporium where I was hoping to get store credit so I could buy an air compressor and some overpriced accruements, I will go to home depot and pay less. Never shall I venture into the a store whose lofty goals aren’t customer service (I understood about needing receipts) but checking the customers simple inquiry into store credit! I stand vanquished and resigned to grainger!

So another Harbor Freight Tools has opened up near me in the Bay Area, specifically here in Hayward.
This was my first visit to the new Hayward store after usually just frequenting the Newark store which is closer to me. I was in the area, so stopped by this one. The store is in a strange little streip mall with other businesses such a Chinese Café called Incline Café, and like a lounge and other places…
Just stopped here to use my super coupons for some FREE Items that the coupon honored for. They send soo many coupons in the mail, it makes you want to keep on coming back and back to this store.
Found the coupon items with no problem. After that browsed around the store for a little bit to explore the newly opened store. The store here feels more spaced out compared to the Newark store, which I’m used to. The aisles here are more spaced out and it doesn’t feel cramped like it can feel like at the Newark one.
Although there was a little bit of a wait at the checkout area, the cashier we had was very friendly. She was nice and helpful.

Grand Opening this weekend. We didn’t find what we were looking for. Still call us a fan.

8 people in line and nobody calls for another cashier? Love the free item coupons but don’t feel like waiting so long to ring up.

Great news to you all tools & hardware enthusiasts! There’s a new Harbor Freight with array of tools you need for home improvement or DIY projects in Hayward!
The smell of fresh oil, grease fittings, and electrical tape! If it’s manufactured from petroleum, you can find it here. Oh, I love you Harbor Freight! I grew up frequenting big box hardware stores like Home Depot, OSH, and Lowe’s. My uncle was always working on some home improvement project or fixing one of his cars so I would get dragged in there with him. His assurance that the trip would take «just a several minutes» was almost always false. My mama and I have noted endless hours waiting in the parking lots of these places. Therefore, I have a major aversion hardware/​home improvement stores.
I bet you they have almost everything that any of those other places have and you don’t have to get lost in a colossal concrete jungle. And the employees are actually very friendly and know what they’re talking about, what a concept! Excellent staff! Way to go.
Great location. Cool staff. Low-​prices on tools and automotive section without the Craftsman brand. If you’re a man, you will love this place… or ladies, you can dig this place too if you’re a super handywoman. :)