The customer service I received today from the staff here today was amazing! They even pulled out a fixture and built it so I could see it put together and then they had me take a brand new boxed one home. We got all the stuff we needed to create our brand new showroom for our business and all at a great price! :) will be coming here from now on for all my fixture needs!
Linda M.
Classificação do local: 5 San Leandro, CA
I have been coming here for all my fixture needs. The staff is very helpful, they go the extra mile to help. Thanks guys
Sarah K.
Classificação do local: 4 Sunnyvale, CA
When I need bags or fixtures ASAP, this is the closest location for me. The people that work here are friendly and very informative on the items on hand. I like that if you questions, they are more than happy to answer them for you. Also, drop in every now and then because I’ve noticed that random fixtures/items go on sale for a ridiculously low price. Definitely worth checking out if you’re looking to revamp or open a business. Prices can be a little high, so make sure to shop around.
Eleen H.
Classificação do local: 5 Alameda, CA
I made my first fixtures purchase at Grand & Benedicts today and pretty much had a perfect shopping experience! The place is well laid-out, they have a wide selection with what seem like reasonable and competitive prices(and great specials), and the sales team is incredibly friendly, patient and helpful. I was pretty indecisive, and my salesperson talked me through my options, pros and cons of using certain types of fixtures, and made creative suggestions for how to display particular items. Also, this location’s return policy is generous so I’m not sure what happened with the other reviewer. You have 60 days to return unused products, with no restocking fee. I was told that if something didn’t work out or if I just changed my mind, all I had to do was bring it on back in its new and unused condition! My happy shopping experience even extended into the warehouse, where the gentleman who pulled my items helped me realize that I’d ordered one too few hangrails. They took care of that for me right away and I didn’t even have to go back into the showroom. Not to mention, the other gentleman in the warehouse rescued this big beautiful hawk that managed to fly into the warehouse and get trapped. He scooped it up in his hands and gently placed it atop some pallets and was monitoring its behavior as I left. But I digress! The two men loaded up my car carefully and gently with my new loot, and I was on my merry way. I’d definitely recommend this place for all sorts of reasons, and to top it all off they have a really professional website complete with an online catalog so you can shop in advance!