Andrade’s Automotive Repair

Charged my wife $ 1,000 for a routine tune up with spark plug and spark plug wire replacement.
She was way overcharged for routine service.

They do charge a lot for their business, but Alex always makes sure I am taken care of and can get you your car when you are in a hurry and they are busy. He all but one time had my car ready for me when he said he would when originally he told me multiple hours. I dont know if they are in business been calling and their phones dont work I am about to drive by because when they fixed my car they messed up my air conditioning but I still think their costumer service is the best and worth the extra couple dollars.

My work is right down the street from this place so they offer pick up and drop off service for my company. I filled out the form at around 11AM and didn’t get my car back until 4:30PM and that was just for an oil change. 5 ½ hours and $ 41 for an oil change is not above average service in my book. The convenience was nice but it took way too long and was WAY OVERPRICED. I hate being overcharged, especially for a simple oil change (and no my car isn’t «special», it’s an old volvo, probably the easiest oil change you can do). I won’t be a return customer

My blood is boiling! That’s how mad I am. I am sure all of these reviews are written by their friends
My car was burglarized, they tried to steal it, I have an extra security so all they did was busted the ignition lock as well as door plus few other things. $ 400 for lock alone plus labor so I went through the insurance. Dealing with 3A was disaster, with little choice I had end up here. It took 3 weeks to replace the lock just to learn I am getting an extra key. I had offered them extra money to re-​code the new lock to old key, they say they don’t do that. Oh, well I got my car back, door lock is not fixed along with other things, SRS light was on, it cost me extra $ 50 to get rid of that light. Andy told me if I take 2 keys to some locksmith in San Leandro they will make new key work with the original door locks. OUTRIGHT LIE of course.
You put your car here for repair if you are st? upid enough.

I think it needs to be said that it seems that this place overcharges for services. I’ve had a few oil changes here, but when my engine light came on I called and asked if the code could be pulled for me since my oil change includes a «30 point» inspection. No lie when I tell you his response.
«That is not included in the inspection and that service is $ 150 to get the engine code, but I can give you a deal and pull the code for you for $ 110.» (pulling an engine code takes literally 2 – 5 minutes in case you didn’t know)
That is more than crazy and I feel a little insulted that perhaps he may have quoted me this because I’m a woman. I more than likely would have gotten the repair done there, but I at least wanted to know if this was something that needed immediate attention or if I could just come back in a week or two.
In the end I bought a code reader for $ 25 from Amazon and fixed the issue myself.
No offense Andrades, but I think that is messed up.
Update 04÷04÷13
In regards to the owner comment. I am quite clear that the 30 point inspection does not include engine codes, but why on earth would I be presented with a «deal» of being charged $ 110 for to find out an engine code? Furthermore $ 110 to pull an engine code is incredibly pricey, but that was the discount charge of an original price $ 150 dollars to pull an engine code??? One. Hundred, Fifty. Dollars. to pull an engine code seems ridiculously high.

I love this place. Really great service and super nice people. I needed to store my car for half a year and they made it such an easy process. Bart pickup/​drop off, great rate, excellent communication, always friendly, and they checked my car’s fluids, tires, and washed if off for me when I came to pick it up. So glad I found them! Thank you Andy and Lucrecia!

The service here was fantastic! I hate going to get my oil changed because mechanics in the past have taken advantage of my automotive ignorance, but the mechanics at Andrades were very helpful and answered all of my questions. They even called a few days later to see how my care was running! 5 STARS!

easy to communicate with — friendly. checked in that all my needs were met, and got me in and out on time. happy with the service! thanks!

i wanted to hate on them, but i won’t…they’re excellent. quick, professional and the follow up is great!

I made an appointment for an oil change and was out in no time. They are pretty time efficient but just make sure they know how much time you have and they’ll accommodate. They’re very friendly and are about keeping their word. Finally, an auto mechanic that I can trust! :)

This is an honest place to get your auto fixed. It doesn’t matter what type of vehicle you have, they can fix them all. I know, I’ve been coming here for 22 years. They repaired my chevy, ford trucks, 2 Honda accords, Cadillac. I have gone well past expected milage on all these vehicles saving tons of money by not having to by a new car every 5 years. Andy and his staff are the most competent you’ll find. As long as Andy is running this place I’ll keep bringing my families autos here. Also his brother Mike has a detail shop here, and he can make your auto look like new if you really want to treat your vehicle. 5 stars to both these venues.

Love these guys! Great, honest shop and very accommodating. They will be straight with you about what’s wrong with your car, what you need to fix and what you should fix but that can wait, or what is reparable but you don’t need to for a long time or ever. Andy is super friendly, quick and explains everything in detail. I could not believe the price! Andrade’s shop charged me $ 500 for labor and for the parts. My Toyota needed work on ABS brakes, coils, water pump with timing cover. This shop worked with my budget concern. I hate going to the dealer shops because I feel ripped off and the worst is that the dealers would have charged me triple. Best deal was Andrade’s dropped my car to my work in Palo Alto when it was ready. pro bono! I am in gratitude to Andrade’s because Andy understood my financial challenges.
I definitely recommend Andrade’s.

This is an Alameda County certified Green Business and they are really worth supporting. They will make sure your auto is running well and will handle all recycled materials responsibility! I think they are worth supporting!

The service was alright, although the cost of it was expensive. They charge slightly lower than the dealership, and usually takes a long time to finish. They provide drop-​off and pick-​up around Hayward /​Union City area. I think there are better places, with reasonable prices, elsewhere.