American Asphalt Co

The condo complex I live in contracted with this company. They are messy and rude to the residents. I suspect they also conned the complex manager into redoing the asphalt so soon, since it was not not in bad condition prior to resurfacing.

Oh man, I was also accosted on the road by one of these trucks. He honked at me for driving slow, which is fine, I moved out of his way, but then he tailed me for about five miles. I don’t get worked up about aggressive drivers, but I just thought it was rather unprofessional, and I think it’s funny I’m not the only one who’s commented on this guy’s road rage lol.

Couldn’t be happier with AMERICAN ASPHALT and Steve. Commercial Parking lot in Burlingame. Steve bid the job within 24hrs after contact. Matched and bettered the other 2 bids. His crew arrived on the start day as planed and completed the job on the date promised.
The finished product was EXCEPTIONAL! Highly Recommend this Company…
Thx Steve and GREAT Job!!!

I can’t attest to the quality of this business. But we sure loved being tailgated on a freeway in the snow by whoever was driving the company truck. And it was really special for them to mouth profanities to us as they sped by! It looks like from another review that it’s not the first time it’s happened. Just a tip, if you’re going to put your business name on your truck, don’t drive like a jerk!!!

This is a good company. They do good work. They’ve done concrete and asphalt work for us in the past.
Sean Kunz is a thorough estimator, and their technicians are very good, quick and detail oriented.

I would refuse to employ this company by virtue of their drivers’ unacceptable, dangerous driving.

American asphalt company service is very bad.
I called American asphalt company for estimate my backyard put asphalt. I scheduled an appointment with Rudy when the appointment came. he did not show and did not not call. I called him to follow up with him he said it was not on his schedule so he did not show. When I asked him his for estimate and then he asked me approximately how many square-​foot .
Then he asked me to give him approximately how much how many square foot our back yard was. I told him about 5000 square feet. He said about $ 12,000.
Then I wait for him to give me the written estimate. I waited and waited then he send me a corrupted document which I couldn’t open it.
Then I called him if he can come over to take look the property then can give me the more accurate estimate he refused it and then he send me a written estimate with $ 32,736.
Then I called and asked him that why is about 270%more he told me his answer was we usually don’t do residential only commercial. That is why our price is higher.(270% more than he vierbly told me.
This company is not reliable.
Please be careful to even consider to use this company.

As a local nonprofit, we try to spend very wisely when we need work done at our facilities. I know we made the right decision when we asked American Asphalt to pave the Asbury Family Center in San Jose! The team did a great job, had great attitudes & we continue to keep in touch! Their charity work has been a huge blessing to the operations at NorWest Cal Nevada Teen Challenge!

Ok, this may be a very uniformed review but I happen to be sitting in my car for an hour next to a parking lot they are redoing, and I have to say, it is very impressive how quick the workers are and how skilled they are with the various machines they are driving around. They all seem to be flawless at team work. Seriously, it is like watching a symphony, asphalt style. I love seeing people who are competent at what they do.

I met a wonderful Good Samaritan last Friday named Rudy Ortiz in Berkeley, Ca.
It was imperative that I get to my local library and check out a ladder to paint my apartment. I saw a big truck and clean cut man. I took a chance and asked him for his help.
Though he was busy, he stopped and made time for me. He did so with a great smile and attitude. Meeting a young man of this caliber is rare.
When I asked about his area of work he gave me his card.
American Asphalt — Repair & Resurfacing Co.Inc.
(510) 723‑0288
I have no doubt that anyone needing Rudy’s services will ever be disappointed. He is truly an honorable man.
Thank you,
Veronica M.
Berkeley, CA

I was driving on 101 South in Rohnert Park three days ago and kept a big distance between myself and the American Asphalt truck that was approximately 100 feet in front of me, when a rock came at me and hit my windshield and broke it. I took the first Rohnert Park exit, which was Wilfred Avenue and drove to the CHP office and filled out a report. I then drove home and called American Asphalt about this issue. I spoke to Pat in Dispatch, who was really nice to me and she took my information and said her supervisor would call me. Well, needless to say, I didn’t get a call back, so I called them again this morning. I spoke with Pat who claimed she did some research and claimed they had trucks in the area, but the trucks weren’t loaded and it could have been a random rock that kicked up and hit my windshield from any vehicle and broke it. She told me it was a «road hazard.» I told her I was waiting for a phone call for two days, which I never received. I knew this was how the company was going to be. My car now has a broken windshield and American Asphalt denies responsibility even though I could see the tarp on the truck moving around in the wind as it was going at least 55 mph on Highway 101 South and I saw the stone before it hit my windshield. Karma has a way of getting people and I sure hope it happens to American Asphalt soon. Broken windshield, no return phone call, lack of caring and blaming the rock as being a «road hazard» equals problems for me, but something they believe they don’t have to be worried about. If I wasn’t driving, I would have been able to take a photo of the truck with the tarp blowing around, including the license plate, which might have helped me, but then again, if I could have taken a photo when driving, I would have been given a ticket by CHP by doing so. Help me, karma!

Once again, Allan and his crew came through for our complex. New concrete, asphalt repairs, and everything slurry sealed and striped. All the crews did a thorough efficient job. My thanks to Allan for putting me in touch with the estimater and project manager on our job, Sean Kunz who was wonderful throughout all the work, keeping in constant communication with me about what was happening where and when and e-​mailing maps of the work. I look forward to working with totouch guys again in four years. Keep up the good work guys.

I attended a trade show and received a coupon for 20 sqft. of FREE pothole repair for my business parking lot. I called 3 times over the course of 3 weeks. I spoke to a person who then told me I needed to talk to a sales rep. I left 3 different messages.
Then I called to speak to a supervisor. They said they were sorry, this is not the way they want to treat customers. She promised I would hear back from her that day. Weeks later, do you think i have heard back from anybody? Your right, NO! Pathetic customer service.
I had never heard of them before this coupon. Now I have heard of them! Is this what you call «reverse» advertising? Hope you got to read this review before you tried doing business with them.
Good luck!

4 stars for great service and 1 star for Steve Murphy and the crew he works with. Have worked on a few projects with him and we get great service, barricades in place, proper notice and they even have came out to finish a few sections that they couldn’t access (due to residents leaving their vehicles in the work area). Love this company!

We had some repair and replacement work done on failing asphalt. The crew showed up on time and ready to work. Their equipment included a grinder that made short work of the old asphalt much more quietly (a relative term) than jackhammers. They left everything cleaned up and ready for a slurry seal that will be put down in a few weeks. I was impressed by their professionalism and teamwork. I talked with one of the operators and he indicated that most of the employees had been with the company for ten or more years. He had been there for 25. I wouldn’t hesitate to use them again.

Hired them to repave driveways for a homeowners Association. Terrible sums it up. Terrible work, Terrible Customer Service. Poor grading, extensive damage done to underground utilities.

American Asphalt recovered our complex in Saratoga two years ago and since day one, we have had big cracks. We sent them email starting day one after the re-​surfacing and they have given zero attention to our valid concerns over quality. We live in a beautiful part of Saratoga. We usually have great vendors working with our community except for this one — American Asphalt. Stay away! Please note: we have cc’s of our emails kindly asking for them to make this right for the past two years.