Ramada Hawthorne/LAX

On December 08, 2016 I parked my vehicle in the underground parking lot of the Ramada Plaza Hotel (5250 W El Segundo Blvd, Hawthorne, CA 90 250) after pre-​paying for a trip leaving via LAX and returning on December 20, 2016.
Upon my return I discovered my vehicle had been damaged to the tune of thousands of dollars (the soft top sliced up rendering it a total loss, one rear tire was slashed, miscellaneous paint scratches /​gouges and the antenna bent to ill-​repair), in addition the perpetrators gained entry to my vehicle and stole numerous item.
In the midst of changing to the spare tire I had spoken with two employees whom both conveyed they are not truly surprised as they have been communicating to management the need for better security and /​or a video system for monitoring. In addition, the police officer that I called in to take the report also stated he has mentioned the urgent need for better security within the parking area and within a month prior there were three (3) stolen vehicles «dumped» in the parking structure.
As for the repairs, I used my own insurance policy to get the repairs completed and am waiting to settle out the replacement of the stolen items via small claims. To this point attempts to reconcile with management have been non-​realistic.

Very bad service. Called to ask if my friend had checked out of the room yet and they guy yawned at me. He should not have done that.
They also forgot to make a wake up call too. And that’s the reason why i called in the first place.

The updated exterior can mislead you to think that the rooms are just as nice but unfortunately that wasn’t so. Our stay here was okay. It wasn’t bad nor was it the best. Just a bit short of average. But tbh after staying at the Royal Century Hotel the night before, anything would do and this was maybe a few notches up but still has room for improvement. Rooms can use some major renovation and upgrades. & why was the front desk being hella shady with their towels? Annoying.
Pros:
–Location
–Restaurant on site
–Free Parking
Cons:
–No complimentary breakfast
–Elevator takes forever
–Outdated rooms
–Need more Outlets around room
–Towels by pool (Pool not heated)

WORST HOTEL EVER! tons of bed bugs, concierge is rude, house keeping service is horrible, I do not recommended.

DO NOT STAY HERE!
WORST HOTEL I HAVE STAYED! I keep coughing at night, there must be some kind of chemical they put on the bed to kill bedbugs. Worst experience.

Disgusting. Not exaggerating. There was semen dripping down the bathroom mirror and yellow goops splattered on the walls near the bed. It was very loud due to street noise. The pool was completely empty, but based on the cleanliness of the room, I’m glad I didn’t have the option of swimming in it. The carpet was so old and caked with dirt, it felt like greasy sandpaper.
I was really embarrassed that I paid $ 110/​night — so I talked to the front desk and they were nice about negotiating a better rate.

In my mind, Ramada is a lower brand, and this place defines that. From the outside walking in, it seems decent and legit, but it is not a good hotel. The lobby and restaurant seemed ok, although I didn’t dare eat there. As soon as you walk to the elevator, you get the sense of what you are in for. The walkways to the rooms are worn out, and once you open the door to your room and get past the cleanser/​anti-​smoke smell, you’re greeted by a completely worn-​out room. The carpets and furniture are horribly old and gross. The window a/​c units are very old, and I hate to think what kind of moldy air they are pumping in. While appearing clean, the bedsheets are obviously quite old and over-​used. Make sure to bring anti-​bacterial wipes and clean everything/​anything you may come in contact with. I didn’t dare walk barefoot in my room.
Other notes from my visit:
–There was a lady sitting in a chair near the front desk that was In very rough shape. Looked like a player you’d see on a cable show about meth addicts…
–I had laundry to do, and was unable to wash my clothes as there was a lady in the laundry room washing a ton of clothes. Obviously not a hotel guest.
My advice is spend another $ 50 – 100 at a better hotel. While this place is cheap, it is not worth it. Even after showering and sleeping, I felt dirty leaving this place.

I wish I could give this even less stars. This place was awful. I knew when the shuttle pulled up that I was in for a real disappointment. It had a huge dent on the side of this old beat up van. Then you get to the hotel and see an ugly lobby and go figure, the whole restaurant and bar were bought out for private use on a Saturday night. Not only that, the little gift shop was closed and all the vending machines I could find didn’t work. The room smelled of mold and looked every bit the part of a scary movie. We slept in our clothes due to the grossness of the room and were very quick to leave the next day. Also the heater was broken. If I owned this dump, I would be embarrassed. Worse place I’ve ever stayed.

If it was possible to give negative stars I would have done that ! I am not happy with even giving them one star ! Not worth the money ! Better hotels close by for cheaper !
This place is so gross ! Do not stay here ! Not only is the front desk rude but late at night I’m pretty sure there were prostitutes and their pimps hanging out in the lobby ! This place is nasty moldy and disgustingly dirty ! Do yourself a favor and go down the road 1 mile either direction and stay at a different hotel ! If you are looking to have a party with hella people in your room and not worried about how disgusting it is then this is the place for you. But if you want a good nights sleep do not stay here ! People smoke in the hallways and make noise all night long ! It was a really bad decision on my part to stay here without reading the reviews ! Our door did not lock and the bathroom door did not lock it either !
Go somewhere else trust me !

It was decent but I got it on Hotwire so I got what i payed for. But over all it was a cool experience but I know what I’m getting if I book it again.

Needed something close to LAX that was inexpensive for one night and this was definitely cheaper at 58.00 a night. Lady at the front desk was nice. When we got to the room there was definitely a weird smell. The bathtub is also in the middle of the room and open so dont stay here with anyone you need privacy with. The faucet leaked and there were ants everywhere. The light above the tub didnt work and there were no other overhead lights. Also the heat didnt work. Definitely an old motel but served the purpose for one night.

My wife and I stayed at the Ramada this past weekend — the staff is GREAT. The reason for the 3 stars is as follows:
1 — its stuck in 1985. just dingy. clean enough, but dingy.
2 — ants. in the bed. what?
3 — the key card had to be re-​magnetized every night? we kept it safe in its holder and away from credit cards so there was no reason for it to get demagnetized in the first place.
4– i felt like i would be murdered walking in the garage by myself. it looked like a scene from a scary movie.
but affordable and again, the staff is awesome.

Where do I even start?! The only great part about this hotel is the super friendly staff. We arrived early and the staff checked us in around 10am, and normal check in time is 3pm. They’re awesome. But everything else, just NO. The hotel itself is so old and is screaming for a remodel. Our room was very clean but extremely old! First off, the smell was horrid. It smelled damp and motel-​ish. The rug was rising in certain places. The extremely gross couch was sitting in front of the very old ac/​fan by the window, blocking cool air from entering the room at all. My husband had to move the couch to the side for us to get ac.
The second AND third night, our key card was «demagnetized.» Had to go all the way back to the lobby through the slow elevator. Just a giant waste. Do NOT stay here.

We booked this hotel through Hotwire because we need to catch a flight in the early morning. The parking lot was full so we called the front desk for advice, a guy picked up the phone and when I asked what we should do since there’s no lots available, he told us to park across the street where the residential houses are and I asked if it’s ok, he said if it’s anything happens, it’s on us, the hotel won’t be responsible for :(So I asked him «what kind of hotel doesn’t provide parking lot?» And trust me I was very calm, I just so confused about his «advice», then he replied «the BAD one». Seriously, someone should report them with AAA or something and they need to stop them for doing BAD and shady business. Also the Hotel is not even clean with all molds, dirts,…Don’t know why Ramada let them ruin its name. So disappointed on Hotwire !!! They don’t even deserve 1*.

Stay away from this absolute piece of crap hotel. Bathroom doors don’t lock, air conditioning doesn’t work, wall has cracks and mold. Needless to say the list goes on and it’s disgusting. I will not recommend this place to anybody. This was my first stop in California and has ruined the first night for me. Peace

Negative stars for this place. ( Unilocal makes you put at least one star to write a review)
Beware of the restaurant manager Miguel, he’s nothing but a thief. He promises everything and delivers nothing. He will tell you his credit card machine is down so that you pay cash so that when you are not satisfied with the less than poor service you will get no refund. This was by far the worst service I’ve ever had. Also, the hotel rooms were dirty and there was a used condom in the trash can. Disgusting and a rip off!

Four stars because its more pleasant than I anticipated but still not a five star hotel. The staff is friendly, the wifi works, its relatively clean.
Its a little dingy, and the parking lot is sketchy.
Right in the mix of the freeway entrances. If you’re looking for a cheap place to crash while you adventure around so-​cal, this is a great place.

Horrible service. Front desk personnel not helpful at all! And really rude. I was waiting for almost 20 minutes before I had to slam my hand on the counter for them to acknowledge me. Not recommended. Would much rather stay at a Motel 6.

What.a.dump.
Holes in the wall, peeling ceiling, rust, and mold! Will be avoiding Ramada from now on.

The MOST GHETTO and DISGUSTING hotel I’ve ever been to. I really think they are trying to get the lowest rating ever possible. Booking our hotel here was one of the biggest mistakes I have ever made in my life.