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I was so happy to find a local mom and pop shop with not your average furniture. Boy was I disappointed. I bought a custom couch and chair about 1 year ago. I told them it was for my family room and I needed a durable fabric. I purchased their «most popular» couch with a high grade fabric. Within 6 months the fabric was wearing poorly and the cushions were out of shape. I called to discuss the situation but all I received in response were emails and a run around. I was told to send pictures, then I was told that the pictures weren’t good. I brought them in, they took more pictures. Pictures still weren’t good. I asked to speak with the owner and was told he doesn’t know what is going on and he will not do anything for you. Then I was told that I would have to send the cushion covers back to the factory myself. OK. Seems odd, but I did. A few weeks later, I get an email asking if I have a dog. Yes, I replied, but he is not allowed on furniture and never goes on it. He sits right on the floor in front of the couch. Well, the company has deemed that it was the dog. WHAT?! The dog has never been on the couch. UGH! Then they tell me they will send me replacement covers for $ 150. All of this for $ 150 really. After I spent thousands on both the chair and couch, they couldn’t make me a happy customer and replaced the covers since it happened within just a few months of the purchase. THEY DO NOT STAND BY THE PRODUCTS THEY SELL. BUYER BEWARE!