Planet Fitness – Hawaiian Gardens

I belong to planet fitness in Hawaiian Gardens. The whole staff are very friendly and helpful. The general manager Oscar Ocampo makes sure the entire gym is very clean all the time, which I really appreciate. I have belonged to many gyms and planet fitness is by far the cleanest and most friendly. Thank you staff in Hawaiian gardens. Signed Roberta Frost.

Signed up here because they say they were open 24 hours. Nope not any longer. So now the manager says I can go to the Cerritos location. I went to check it out and the Cerritos location is open 24 hours however it’s farther away from my home and it’s also very small and they don’t have as many machines.

Very Clean and quiet. drama free. care free and very nice employees. pretty empty on the weekends. esp early mornings

Joined this gym a few months back do to my health. Price is great and it’s always clean. Plenty of machines to workout on at all times. But the customer service sucks. All the employees are behind the desk. No one is cleaning or maitaining the appearance of the gym. They don’t great when u walk in or walk out. All associates are young and don’t really think they care. I would go back to 24hr fitness, but it’s to far. Hopefully changes happen with these reviews

enrolled online, came to check the facility out, got a tour, everything was smooth. recieved a free shirt & a basic gym bag at the end of the tour for enrolling with the black card. clean facility, not crowded, friendly staff & it doesn’t have the nasty smell of sweat lingering. overall satisfied

I’ve been around the block with gyms. Back in the 90s I even belonged to one of those fancy, $ 1500-​per-​year-​plus places. I can tell you that nobody beats the staff of Planet Fitness Hawaiian Gardens. Marlon is the main manager over there and Planet Fitness should make him head of training nationwide. Gentle, personable, and wise, Marlon has exemplary interpersonal skills and world-​class people management skills. Oscar deCampo keeps an eagle eye on operations and runs a tight ship. Ray is Marlon’s right hand man and he is always wonderful and attentive, I’ve known him for years now. Priscilla is hardworking, conscientious, and very sweet. Every single employee makes me feel important, and customer service is off-​the-​charts. I cannot recomend this gym highly enough, and the fact that it’s located in Hawaiian Gardens instead of Bel Air never fails to astonish me. Great staff, clean equipment always working, A+++ customer service. Also, I am not getting paid to write this review, or to do any favors. I genuinely feel this way about the gym as a steady customer for years.

I love this gym. If you are serious about working out for a great price no contract this gym is for you. Personal very welcoming always greet you specially Phillip he’s your to go to guy always smiling and does not mind if you have questions. Some of the managers and girls working there are stand off ish, just go around them no biggie. For the most part I have not had a bad personal experience here.
Upset about the new hours of operation. No longer a 24 hours gym which truly made this gym pop out versus other gym competitors. Also the new hours suck not open early enough and closes really early. This gym is really taking a bad turn.

I like this place but the management sucks, the employee needs to be trained on what they have to say cause each of everyone of them say different one. Mostly the manager is rude.

Philip was very nice and not pushy, and I was going to sign up. The place is very clean, relaxed, and not crowded. The parking is easy and the price alone would be worth the pizza monday…
Ultimately I decided that deadlifts and squats are too important to me to compromise, but there are several quite strong people that work out here and they make do with the equipment they do have, which is new and in good shape.
Shoutout to Philip for being a great staff member! This would have been a comfortable place to work out, for sure.

It was my first time going to the gym, and I think this is a pretty good one! The facility was very clean and organized, the lockers are clean and don’t smell. Overall, I’m impressed. I’ll definitely be coming back until the Cerritos branch opens.

Just joined this gym and I love it! The entire facility is always clean, I appreciate that the most. The staff is very friendly and I always see them walking around re-​racking weights and throwing away tootsie rolls wrappers. Lol I’ve also seen just about all of them vacuuming, cleaning surfaces and windows, etc. This is great to see. The locker rooms are clean also, just remember to bring your own towel for the shower. Included with the black card membership is Spa area including massage areas, body enhancer and tanning rooms. I recommend taking advantage of these tools! Machines are all in great condition and I have yet to see any out of order. The set up is a great use of space and I also like the designated rooms (abs, 30 min circuit)
This place is great. I highly recommend it

I really like this gym. I was a member of another bigger gym and they pressured me into buying training and upgrading my membership and I spent a fortune on nothing. The only thing is the staff needs to monitor the floor a little better I like to do the 30 minute workout and they don’t monitor the area there’s always men using certain machines and they don’t move they don’t do the workout circuit I’d be fine with it, but they stay sitting on the one machine for like 30 minutes by time I get to it it’s sweaty because they leave just before I get to the machine. With that said they do move and I do get to do the circuit.
I like how they have paper towels spray bottles all over the place to clean before you get on a machine or to clean other people sweat off if they forget to clean it first,.
Someone put a review on here saying the gym was dirty think her name was Cheryl or something.
I’ve been going on and off for over a year and every time I go in there the restroom area is clean the dressing room area is clean the showers are clean the floor looks vacuumed the machines look well-​maintained the floor looks swept. I’m not exactly sure what she was referring to when she said it wasn’t clean.
This is a well-​maintained gym at a very good value. I think some people’s expectations are out of whack you don’t get a Mercedes for the price of a Ford focus but this gym runs more finally tuned than the LA fitness gym I went to that charge me a fortune.

Horrible experience with the front desk staff this morning (and to think it’s thanksgiving today too). Anyway, we came in there hoping to sign up with this gym, and this staff by the name of Ray was plain out rude and unprofessional. Apparently, he had no idea about the company’s Black Friday deal. I mean I get it, it’s only $ 1 down for $ 19.99, but I just wanted to take advantage of their offer of $ 0 down. Instead, he made us feel un welcomed to even ask for this deal. I even told him that we didn’t appreciate the way he spoke to us, and he just continued chewing his candy… which to me, is very unprofessional and a poor representation of how planet fitness’ customer service.
So we ended up leaving. The gentleman that we spoke with over the phone last week by the name of Johnny was the reason why we decided to check this gym out. He was very informative, but because the staff we dealt with in person was unpleasant, we considered other options and had second thoughts about joining planet fitness! To me, first impression really matters and this company should be able to reflect to their staff what customer service is all about!
There’s my two cents about this place.

I like this place, but they close the men’s locker room at 1230 at night. A lot of times I needed to shower at this time, but it was closed, BIG INCONVENIENCE. Why can’t they clean the women’s locker room first? Equal rights! Clean the women’s locker room first at 1230. There are no women at the gym at this time anyway!

Joined here about 3 weeks ago, and I absolutely love it.
–The staff are all super nice, informative, & helpful! They always greet you when you walk in and leave. &They’re always walking around and refilling the spray bottles and putting out new paper towels to clean the gym equipment, as well.
Everything is extremely clean, which is a big thing for me. Idk why other are reviewing this place with 1 star because you can’t have your gym bag next to you. No one wants to walk into a gym and see people’s shit everywhere and trip over gym bags. Lock it up and shut up all you need is a water bottle and your iPod and maybe a hand towel. and the workers are completely cool with those items… They just like to keep the gym tighty so bye with that. And the workers don’t walk around bugging out about shit, they let people work out in peace, and when you need to come to them for something they help immediately.
The bathrooms are ALWAYS clean too with showers, changing stalls, and tons of lockerssss
Tons of tv’s to watch while you work out, Also this gym has these huuuuuuge freakin helicopter fans and it stays cold in here so it’s not all hot and musty and gross.
I 10 000%%%%% recommend this gym, I won’t go to any other gym.

I enjoy coming to this gym always equipment available and it is very nice and clean and does not smell like sweat… As a black card member I enjoy the perks of the massage chairs and employees are always nice
I just wish they would have wifi available I like listening to music as I work out but unfortunately I can’t use my phone because it uses to much data and I don’t have the extra money to pay for more data… Hopefully the owner of this franchise will take this into consideration and give the members access so we can have a great workout

Been coming to the purple planet for about 3 months now as an LA Fitness survivor. Each have their own advantages but for me, all I wanted to do was to use LA Fitness Racquetball courts when they are empty. Unfortunately, they were pretty much never empty and always reserved.
Was first attracted to head over and give the $ 10 a month special a try just to see how I would like it. My main focus is now just cardio and Planet Fitness has definitely been a great fit for me. They have plenty of equipment that I have never had to wait for even at the peak hours. Additionally I can still get a work out in with the weight lifting stuff without any issues and am happy with the range of weights available.
Cleanliness is a HUGE thing to me and the members here have been doing a great job in wiping down the equipment when they are done working with it. Even in the locker rooms all of the lockers remain clean and does not have the musty, moldy smells that was always looming at LA.
Have heard and seen the famous «Lunk» alarm when other members get a bit to carried away with their grunting and a touch aggressive struts when pacing.
Overall great gym, really like it

This gym is a great deal and with the hours I work, I like that it’s open 24 hours. There is always plenty of parking and workout machines. It’s also very clean. I am also grateful for the massage chairs and beds – sometimes, I just come in for that. In addition, the workout classes that show you have to work various parts of your body are extremely helpful and so are the meeting with the trainers because they let you know how to get the best workout for what you are trying to do (in my case it’s not bulking up, but just being in better shape by addressing my problem areas.)

On 3÷17÷2015 I stepped into your gym in Hawaiian Gardens, Ca, as I had done weeks prior (at least 4−5x a week) and as I approached my recumbent bike as I always had, Ray tells me that the gym bag I received from your company at initiation, the same bag I had always brought in every single time I came in, was now no longer allowed on the gym floor. I was surprised by this, but I obliged and placed my bag inside my car.
When I returned I noticed that other gym patrons had the SAME EXACT bag, next to them, and on the floor. When I asked Ray why those members weren’t having the same «rules» enforced, Oscar the «General Manager» stepped in. He told me that recent events of MEMBERS ITEMS being STOLEN has led them to enforce the rules more strictly. Rules that are not included in their Membership Agreement or at sign up.
Oscar then asked me to point out members who also had a bag. I was able to point out several and he approached 1. Why is he even asking me about other members? Shouldn’t his job as General Manager be to do rounds and enforce these so called «rules» that are applied selectively. He tells me another member was allowed to have his bag on the floor since he was leaving anyway, even though it proposes the same exact «danger» of someone falling over it as someone who has their bag right next to them as they work out — as I always did.
At the end of the day, I moved from Hollywood about 6 months ago where I lost my first 100lbs at 24hr Fitness Super Sport on Sunset Blvd. When I was forced to move back due to a family emergency, I thought it was great that a gym was so affordable and local to my new location. For the past several weeks I have been going into your gym and trying to lose my 2^nd 100lbs. I do not need these types of distractions; I simply come into your gym to work out.
You guys advertise «No Gymidation» but as soon as I had the incident with Oscar, he immediately went back behind the check-​in counter and I could see from the lifting mirrors that he was laughing with his employees. Professional, real professional.
This is a true testament to the culture happening at Planet Fitness, not what you guys advertise.
On ³⁄₂₃ «Sam» the regional manager called me. Pretty much to waste my time. He called and didn’t even have anything to say except that he was calling as a «courtesy» to «back up his manager». Seriously? Don’t waste my time. This update is a «courtesy».
On ³⁄₂₇ they cancelled my membership. I walked into the gym like I had done every day this week, scanned my membership, then the girl looks at me and says my membership has been cancelled and grabs this yellow notice off the wall.

Great place to come in and get your workout in without having to worry about a big crowd. This planet fitness exceeds expectations compared to the others. It’s clean, spacious, and organized based on what the individual might want to workout.
The staff is always helpful. They need bars to dead lift and they also need ropes for cardio. What would make this gym extremely popular and add more business is if they would build a basketball gym.
Pros: open 24/​7, everyone minds their own business, peaceful
Cons: it’s not a gym, it’s planet fitness