Bradford Towing Co

Great shop! I just moved back into the area and my car broke down, I let it sit for nearly a month because I was afraid of the cost of repair and towing.
Finally saved enough to get it fixed and couldn’t believe what he charged me for the tow and repair! Replaced 2 bad timing belts on my Subaru and towed me for 350.
I love the guys at meineke in plaistow but ill be going from now on.
Fast and efficient.

These guys are the worst. First off beware they are NOT AAA approved. I got in a car accident and the police used this company to force tow my car at 5pm. Right after the accident I drove to their shop «which is a run down building with a dirt backlot» to pick up my car. When I got there the gate was locked, lights were out, and doors were closed. I called the number on the card the rude tow driver gave me and there was no answer. I called again no answer. So I decided to come in the next day to retrieve my belongings.
I arrived the next day at 4pm. 23 hours later. I was ready to pay my tow when I realized they charged me TWO days storage. (Pretty sure 23 hours is one day). I told the owner, Scott, and nicely asked if he could remove one day since it was literally impossible for me to get my car the previous day as the business was closed. His response? «Did you call?» Yes… «No one answered?» No… «Oh you should’ve left a messege we would’ve called you back and let you in». Ok… And he refused to remove the extra day storage.
Whatever. SO my car was totaled I paid In full and told him I was calling AAA to come grab the car and tow it to my house. He said «they better get here before 5 or we lock the gate» so I said «ok just in case could you tow my car into the lot so if he gets here after five I still have access to my car» his response??? «Sure but it will cost you another tow» he was going to charge me a full tow fee to move my car 15 FEET from his gated lot to his parking lot.
Absolutely rediculous. I told him to keep the junk car. I wasn’t going to chance AAA being there later than 5 and I didn’t feel like dealing with the absolutely un empathetic, sleazy, disgusting business man that is Scott the owner of Bradford towing. All he cares about is money, not the customer at all.