Residence Inn Long Island Hauppauge/Islandia

I live out of Marriott brand hotels for weeks on end because of the nature of my job, so I’ve seen the best of the best and the not so good. This Residence Inn happens to fall in the middle. It’s not bad, but it’s not the best; the rooms are nice but not the nicest; the location is convenient, but it could absolutely be better.
What I do like most about this hotel are the staff and the complimentary breakfast. I received a greeting from every single member of the staff each time I saw them, and it was a genuine «Hello!» which made you feel at home and part of a community. For the amount of time one could be living here, that’s super important. The breakfast was always on point, too. They had a enough variety to prevent you from getting bored, but there were staples (fresh fruit and granola, anyone?) which kept me satisfied.
Despite the arguably important pros to this Residence Inn, I had to cancel the rest of the reservations I had here. My car was broken into overnight and while the staff was INCREDIBLY helpful and sympathetic towards my situation, I did not feel comfortable leaving my car there anymore. This could be a once in a blue moon occurrence, but I did feel obligated to share.
For the relatively low cost of a room and the comfortable amenities, I would cautiously recommend someone to stay here. Make sure everything left in your car isn’t visible, though. Better to be safe than sorry?

I stayed at this Residence Inn for two nights, June ’15. Although I agree with some comments in the less than favorable reviews, my stay was pleasant and I wouldn’t have much of a problem staying here again.
In my opinion the only cons were the cost ($ 199/​night), hearing dogs barking during the day while trying to work (at least I didn’t hear them at night though!), and not having much to do in the immediate area.
The pros? Staff was great, breakfast was good enough, room and bed were comfortable, and (perhaps most important) I slept great!
If I find myself in this part of LI again, it’s likely I’ll be a guest of the Residence once again.

5 stars because the staff is awesome. We spent three months here during a relocation for work. There are pros and cons, like any hotel, but the staff made our stay great.

Residence Inn seems to be showing its age as most of the properties I have stayed at lately seem old and run down, even though it has been under a decade since the chain was started by Marriott. This Residence Inn is no different … it is showing its age/​wear. The rooms felt cheap and worn out.
The lobby area is pretty small and the breakfast was adequate but not as big as some of the other RI properties I have been to.
The fact that this place had a jacuzzi was my main reason for booking this place. After a long day of meetings, it is so nice to come back to a hotel and slide into the jacuzzi before watching tv. While the pool was open, the jacuzzi was closed. This is my 3^rd stay here over several months (slave to Marriott’s point program) and EACH TIME the jacuzzi has been closed. Why bother having one?
The rooms seemed worn but clean. Very typical of the cheaper type of Residence Inn properties. This one is more like a hotel than a Residence Inn … it does not have the separate townhouses and as such there is no way to get one of the loft rooms on an upgrade. In fact as a Platinum member, I was told there weren’t any upgrades available even though the parking lot looked empty at night and in the morning.
The room had a small kitchenette with an oven, which worked well. And a full sized fridge/​freezer which kept the drinks cold. The bathroom was incredibly tiny! One of the smallest bathrooms I can recall and very blah.
Wasn’t a huge fan of the bed which was a bit firm for me … and would prefer more comfortable bedding with softer sheets and a fluffy duvet. Marriott really misses the mark at Residence Inn when it comes to the terrible duvets and overfilled foam pillows.
The wifi did not work for me on my smartphone … it would not connect. Luckily, I had my computer with me and was able to get on using the computer. However, I was told that it was a common occurance that guests said they could not get wifi. This would scare me a lot if I was here on business. ‘Sorry. Not sure how to fix it.’ is not an answer I could live with if I was here on business.
Overall, I would rather not stay here again but options can be limited on Long Island with Marriotts. This one seems to be less expensive than many of the other ones. Tip … Try Brachanelli’s pizza about 3 – 4 minutes away from the hotel. It is one of the best pizza places/​restaurants I have had pizza from. The Buffalo Chicken pizza there is amazing and they serve slices.

As a platinum premier member I would have to say this is the worst Marriott hotel I have experienced. The rooms need to be updated bad. Upon entering the room it smelled as if the last person that stayed in the room left their dirty socks behind. There were stains on our bed that looked like their had been a homicide or knife slaying competition. The shower head I had to clean myself. There was red slime all over it. I’m sure the maid just overlooked that while fluffing the couch that ate you when you sat down. The curtains looked like Edward Scissor Hands had previously spent the night. The workout room was 84 degrees so I asked the guy at the front desk if he could turn the air down and he said its broken sorry. I guess the air conditioner company in town is really booked. Because after 3 days it was still a sauna. The free breakfast is always nice. But beware if you are wanting to sit in the lobby and work or read because the breakfast server will vacuum right up to your feet and turn the lights off as if you are a ghost in the room. Also get out of her way while she re stocks the food. She will trample you. Being polite goes a long way when working for a hotel and the staff at this hotel might want to look up the definition of polite. We were checking out and the front desk lady was yelling on the phone to a customer telling them she would be in their room in a minute. She slammed the phone and raced off looking like the wicked witch of the East. Not sure were she hid her broom, but she hopped on it. If I were that customer I would be locking the dead bolt, pack my bags and leave.

Walking in to check in we were greeted with a friendly front desk. It looked nice and homey. They upgraded us to a 2 bedroom suite, reason unknown since we’ll really only use one of the rooms, we were only there for one night. Our room was on the other side of the hotel. There was only one elevator that we encountered and found it was a little inconvenient. Even if it was only 3 floors, I felt it should have another elevator on the other side of the hotel.
Once we got to the room, we had trouble entering the room. The layout of the room is nice, if I needed that extra room. A lot of the things are a little dated however. The fridge shelves were broken, even tho we weren’t using it. When I went to was the coffee maker to make some hot water, I saw a roach in the sink. After drowning it, I decided we’ll have coffee/​tea downstairs instead.
The hotel offers free wired Internet. For this suite, it would only work in the room that had a work desk. I guess that didn’t make sense, since if two people were to get the 2 bedroom suite and both needed to use the Internet, there would have been a problem.
I had a hard time sleeping that night. I wasn’t sure if it was insomnia kicking in or if it was a foreign bed. My partner needed a wake up call at 7am. Had a co worker in another room that needed the wake up call as well. It didn’t happen for neither of us. Thank goodness we didn’t have to catch a plane but they were still an hour an a half late to where we needed to be. It felt a little eerie for me to be in that room by myself, so I decided to pack up and just wait in the lounge area.
I went down about 925am and they were already almost don’t packing away the breakfast. It was supposed to be till 930am. Often times, if there are still food in the hot plates, they will ask if you would like some before they toss it away. This was not the case with me. Maybe I was in their way. While I ate the cereal, the only thing I was able to get my hands on before everything was packed, I sat there on my laptop and watched the news that was on TV at the moment. The same lady, shuts the TV off without asking if I wanted to continue watching it and turned up the background music. It’s possible that she might have had to do that based on her «schedule», but I don’t think it would have hurt to do a «fake ask». Like I would really say, «No you can’t turn off the TV»?
After that, I was left in peace and quiet, till she decided she wanted to vacuum the floors. It was just then I started packing up to leave cause my partner was waiting for me. Suddenly the lady decided it was OK for her to speak to me and told me that I wasn’t in her way and that I could stay. In her way? Have she considered that it might have been the other way around? Interestingly enough, I smiled an said no, I had to leave anyway.
I think this hotel would do if you just need a place to stay that served free breakfast. the common areas are fair and clean. If your company is paying for it, I’d suggest another hotel.

Recently remodeled, the hotel is nicely decorated. The front desk staff were all incredibly friendly and more than willing to help out. Only drawback is there are no restaurants within walking distance, but not a big deal for me. They lost the fifth star only because housekeeping left the prior guest’s used soap and shampoo in the shower… yuck!