Enterprise Rent-A-Car

I was in need of a van for the weekend, and this Enterprise location took care of me. Facility is clean, staff was very efficient, and quick! I was in and out with my rental, returned vehicle this am, I will definitely use this location for future needs.

Outstanding! Brittany was patient with our situation. Our reservation ended up in St. Louis booked by our insurance company & took forever it seemed like to come through. They called & rectified the issue & made sure we didn’t leave there without transportation. We have been to several locations in the surrounding area & I will gladly say this was by far the most exceptional. The car was made available for us quickly & we were on our way. The staff are very professional & knowledgeable.

Great service and friendly staff! If you’re staying at Camp Shelby, they will pick you up!

My family and I had to rent a car under unfortunate circumstances as we were rear-​ended by an 18-​wheeler on the return leg of a big road trip. We needed a way to get back home, and we ended up at Enterprise. I’ve rented lots of cars, and I find that they are mostly all the same with regard to customer experience. This time was a bit more exceptional. After describing our circumstances, the people at Enterprise were extremely compassionate and helpful. Given that we’d been dealing with such a disheartening and frustrating experience after the accident, it was really nice to have someone on our side.
Other than the touchy-​feely aspects, the business was clean, the people were courteous, and the car we ended up with got us home safely. Would recommend.

I made reservations one week prior to my trip. The office hours are from 7:30am– 6pm, the soonest I could get a reservation was 8:30am, so I booked it even though I would have preferred an earlier time. On the day of my trip, I arrived at Enterprise a few minutes early only to be told that I had to wait another 30mins to an hour. What’s the point in making reservations if you still have to wait over 30 minutes? The wait was longer than 30mins for a car that was not within the style that I originally selected. The car that they finally tried to give me looked like something you would use to take your grandmother to a funeral. I ended up cancelling my car. But as a result to their failed management, an extra hour was added to my 10hr travel day. I have never had such a disappointing experience with car rental service. In the past, service was timely and good upgrades were often available. I keep thinking what if I had a plane to catch.